

Start off smoothly—learn how to activate your Wix Payments account to receive payouts. We put together this checklist to walk you through your setup process. Just follow the steps and tick items off as you go.
Get Paid Online:
The Ultimate
Wix Payments Checklist
01. Check If Your Business Is Supported
Start by making sure that the products offered on your online store aren’t on the Wix Payments Prohibited Products and Services list. If you have products that appear on the list (such as CBD, tobacco or cryptocurrency), select a different provider—we offer 50+ payment providers worldwide.
Review List >
02. Complete Your Account Setup
Make sure you’ve connected Wix Payments as your payment provider. Then, fill in the required information and confirm the terms of service to finish setting up your account and start accepting payments online.
Watch this video to learn how to complete your account setup.
Complete Setup >
04. Add Your Business Name
Display your business name clearly on your eCommerce website. This name must be identical to the one you provided during your Wix Payments account setup.
Add Your Name >
05. Include Your Business Info
Let customers get in touch by including your business email, phone number and physical address. It’s important to clearly display your business details across your site—you can easily do this by adding a footer.
Add Your Info >
06. Write Detailed Product Descriptions
Give your customers all the info so they know precisely what they’re buying. Include:
Clear product descriptions, e.g. quantity or units, ingredients, measurements
Multiple high-resolution product images, e.g. different angles, labels
Instructions of use and product restrictions, e.g. allergy info
Purchase currency of product prices
Transparent pricing, e.g. a clear total at checkout
Add Product Info >
07. Define Your Terms & Conditions
Be fully transparent with your customers about your terms of service. Let them know how you’re protecting your business and eCommerce website with a clear Terms and Conditions Policy.
Add Your T&C >
08. Add a Privacy Policy
Tell visitors how you collect, protect and use their information with a Privacy Policy. To cover your legal bases, your policy must be compliant with applicable rules and regulations. If your business is registered in the EU, your Privacy Policy must appear on its own dedicated page.
Add Privacy Policy >
09. Present a Clear Refund & Return Policy
Build trust with your customers by displaying your Refund & Return Policy. Let customers know under what circumstances you offer refunds, and give a clear timeframe and instructions on how and when products may be returned.
Add Refund & Return Policy >
10. Add Your Shipping & Fulfillment Policy
Inform customers when they’ll get their orders with a detailed Shipping & Fulfillment Policy. Specify expected delivery timeframes by region, product availability and more. Any delivery restrictions must be mentioned on your site.
Add Shipping & Fulfillment Policy >
11. Update Your Statement Descriptor
Great, all done!
Our team will now review your account. In the meantime, your site will accept payments from customers.
Important: You’re not eligible for payouts to your bank account until our team approves your account. If your account cannot be approved, all payments may be refunded to your customers. Therefore, we strongly recommend that you wait with order fulfillments until your account is approved.
Note: This checklist is based on Wix Payments’ Terms of Service and requirements set by credit card companies like Visa, Mastercard and American Express. To view all of the relevant card company requirements, check their Terms of Use. The information provided here should not be considered as legal advice.
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