- 2 days ago
- 6 min read
If you are researching how to get a business email for free, you might find the options are a bit trickier than setting up a standard personal account. While there are workarounds, most professional solutions require connecting a custom domain name.
Let’s be real: sending a client proposal from cool_dude_1998@gmail.com just doesn’t land the same way as contact@yourbusiness.com. A professional business email signals that you’re established, credible and ready to work. When you create a website and begin to build your online business presence, setting up a professional business email is one of the easiest ways to build trust with customers before you even say hello.
In this guide, we’ll walk you through exactly how to set up a professional email address, the costs involved and why it’s worth upgrading your business email address.
Learn more: what is a business email?
TL;DR: how to get a business email for free
Short on time? Here’s the lowdown on setting up your professional inbox.
While strictly "free" business emails often come with limitations (like clunky interfaces or lack of custom domains), the most reliable path involves securing a domain and connecting it to an email host.
Action | Why it matters |
Get a domain | This is the @yourbusiness.com part. It’s your digital address. |
Pick a host | You need a platform to manage your inbox (like Google Workspace). |
Connect them | Link your domain to your email provider so messages flow correctly. |
Start sending | Create aliases (e.g., support@, sales@) to look like a bigger team. |
Get your business email up and running fast. Wix provides built-in security, plenty of storage and real-time tools to help you stay on top of your work. Everything’s backed by 24/7 support so you can focus on growing your business.
How to get a business email in 3 steps with Wix
Ready to look the part? Setting up a business email with Wix is straightforward. It integrates directly with Google Workspace, giving you the power of Gmail with your own professional branding.
While Wix doesn’t offer a business email for free with its site plans, the integration is streamlined so you can manage your website, domain and inbox all from one dashboard.
Here is how to make it happen:
01. Create your site and choose a domain
First things first: you need a home on the web. A business email address relies on a custom domain name (the part after the "@"). If you don't have a domain yet, this is where you start.
When you build a site with Wix, you can search for and purchase a custom domain directly through the platform. Try to keep your domain name short, memorable and as close to your business name as possible. This makes it easier for customers to find you and remember your email address.
"There are three WIN Pillars for choosing a great domain name. 1) Words: Keep it short and easy to spell, 2) Identity: Make sure it’s relevant to your business and 3) Name: Ensure it’s unique and distinguishable. Avoid numbers and hyphens as they can complicate the domain." - Keren Friedlander, Product Manager at Wix
It is recommended to use the domain name search or domain name generator tools to help you find your perfect domain name.
Learn more:
02. Upgrade and connect your email
Once you have your site and domain, you’ll need to set up the actual email service. Wix partners with Google Workspace to provide business email. This means you get the familiar Gmail interface, plus all the professional tools like Calendar, Drive and Docs, but branded with your company name.
To set this up, go to your Wix dashboard. You’ll see an option to purchase a personalized business email. You can choose how many distinct email inboxes you need (for example, one for you, one for your partner or one specifically for support queries).
Learn more: does Wix provide email hosting?
03. Manage your inbox and aliases
After purchasing your mailbox, you can set it up instantly. But here is a pro tip: you don't necessarily need to pay for ten different inboxes if you are a solopreneur. You can use email aliases to look bigger than you are.
An alias is an alternate address that forwards to your main inbox. For example, you could have bill@yourbusiness.com as your main paid account, but also create info@, sales@ and press@ as aliases. Messages sent to any of these will land in your main inbox, helping you organize your communication without the extra cost.
Discover more about how to create an email with your domain and how does email work on Wix.
Why you need a business email (vs. a free one)
You might be wondering if you can just stick with your standard free email provider. While it’s tempting to save a few dollars, using a generic address can actually cost you in the long run.
Credibility and trust
A generic address can sometimes look like spam or a temporary side hustle, which might make clients hesitate to hand over their credit card details. A 2025 consumer survey found that 80% of people mark emails as spam based solely on appearance, highlighting how important credibility signals like a domain-based email address have become.
However, when a customer sees an email coming from a custom domain, it instantly verifies that you are a legitimate operation. It shows you’ve invested in your business.
Branding every time you hit send
Every email you send is a micro-marketing opportunity. When your business name is right there in the sender field, you are reinforcing your brand with every communication.
It keeps your business top-of-mind and looks consistent with your website and social media profiles.
Security and ownership
With business email solutions like Google Workspace, you generally get enterprise-grade security features that free personal accounts don't offer.
Plus, you have full administrative control. If an employee leaves, you keep the email address and the data within it, rather than losing those client contacts to their personal inbox.
You may also be interested in business email name ideas.
How to get a business email for free FAQ
Can I get a business email completely for free?
Technically, yes, there are some providers that offer a "forever free" plan for business email. However, these usually come with limitations, such as web-only access (no connecting to Outlook or Apple Mail on your phone) and a lack of POP/IMAP access.
To get the full professional experience with your own domain, a small monthly fee is standard across the industry.
Do I get a free business email with my Wix domain?
While Wix does not include a free business email inbox with domain purchases or Premium site, you can easily set up a business email address through a separate service provided by Google Workspace.
Moreover, you can easily purchase and manage this service directly through your Wix dashboard, keeping all your business tools in one place.
Why should I get a business email address with Wix?
A professional email address helps you build trust and present a more credible brand from the moment you connect with customers. Wix offers custom business email addresses, making it easy to communicate using a professional identity instead of a generic inbox.
With Wix, you get a business email that matches your domain, helping create a consistent, branded experience across your website, marketing and customer communication.
For added reliability and productivity, Wix offers business email addresses with Google Workspace integration, giving you access to familiar tools like Gmail, Calendar and Drive while keeping everything connected to your business brand.
What is the difference between an email alias and a mailbox?
A mailbox is a paid account where emails are stored and sent from (like a physical mailbox). An alias is simply a forwarding address.
For example, you pay for the mailbox jane@bakery.com. You can then create a free alias orders@bakery.com. Any email sent to "orders" will automatically forward to "jane". This allows you to manage multiple aspects of your business without paying for multiple accounts.
