- Nesia Sadeh
- 8 hours ago
- 9 min read
Customers, partners and suppliers can easily spot the difference between a free Gmail address and a professional email on your own domain. Switching from a generic account to you@yourbusiness.com adds credibility but comes at a cost.
Business email pricing isn’t one-size-fits-all. A single account might only cost a few dollars a month, while multiple users or extra features can drive up the price. So how much should you expect to spend and how can you set up an email that’s professional, functional and budget-friendly?
Learn more: How to create a business email
TL;DR: how much does a business email cost
Business email costs depend on the provider, number of users, storage and extra features. Choosing the right plan, starting small and bundling services like email, domain and website management can help save money.
Here’s what we’ll cover:
What business email is and why it matters
Factors that affect email costs
Hidden fees like domain renewals and extra storage
How to choose the right plan for your team
Security, management and collaboration features included
How to scale accounts as your business grows
How Wix business email can save time and money
Get your business email up and running fast. Wix provides built-in security, plenty of storage and real-time tools to help you stay on top of your work. Everything’s backed by 24/7 support so you can focus on growing your business.
What is a business email
A business email is an email address that uses your custom domain name. Having a business email helps you look more professional and builds trust with your customers.
Plus a business email usually comes with more features than a free account. This includes better security, more storage, collaboration tools and integration with your website and other business apps. You can also connect multiple users under the same domain. The price of your business email will depend on which extras you choose.
Factors that affect the cost of a business email
Understanding what drives the cost of a business email helps you plan your budget and avoid surprises. Different providers, domains, user counts and extra features all impact what you’ll pay each month or year.
Email provider
The provider you pick shapes what you'll pay. There are free options out there, but they usually cap your storage, block custom domains or show ads—which just doesn’t look professional. Paid plans start at just a few bucks each month and grow with your team size and the features you want.
Say you’re a solo entrepreneur—you might grab a plan for $5/month with one email account, 10 GB of storage and basic security. Running a small team of five? You’ll pay $25–$30/month for five accounts and extra storage, simple as that.
On top of regular emailing, paid providers often toss in some extra tools like advanced security, spam protection or smooth integration with your website and favorite business apps. If you already use the Wix website builder, rolling your email, domain and website hosting together makes setup a breeze, reduces separate bills, and keeps everything in one place.
Custom domain
A custom domain is at the heart of a professional email. Prices vary depending on how catchy or short your domain is and the extension or TLD (top-level domain) you choose. Most domains have a yearly renewal fee too, which is good to keep in mind for your budget.
For small businesses, the yearly domain name cost is pretty minor compared to the trust it earns. Paying $15–$20 a year for a clean, branded domain is a small spend for a polished professional image.
Learn more:
Number of users
Every email account adds a monthly or yearly charge. If you’re flying solo, that’s cheap. Add team members and the cost grows fast.
A founder kicks off with one account at $6/month. When the team hits four people, that’s $24/month total. Some businesses sidestep extra costs by sharing a general inbox for customer questions until they really need more accounts.
Planning ahead is smart—not every role needs a separate email. Sharing inboxes or using forwarding can keep your paid account number down. This way, you save money but still keep emails looking polished and professional.
Storage and advanced features
Storage doesn’t always get the attention it deserves, but it can raise the cost. If you’re sending big files or saving long threads, you could outgrow the basic plan’s allowance. Most providers charge a bit extra when you need more storage.
Here’s a real-world snapshot: a design studio goes with 15 GB storage per account for $6/month. After a year and a stack of files, they bump it to 50 GB for another $3/month per account and turn on advanced spam filters for $2/month per account to keep client emails safe.
Bonus features like encryption, priority support, backup and spam filters can nudge up your fee too. You don’t need them all at once, but they’re well worth it if you’re dealing with sensitive info or want to keep everything running smooth.
Need a business email and building a website? Handle everything in one place with Wix’s drag and drop website builder.
Hidden or extra costs of business email
Even with a paid business email plan, extra expenses can pop up that impact your budget. Knowing about them upfront helps you avoid surprises and plan smarter.
Domain renewal fees
Custom domains require annual renewal, with prices varying based on the domain extension and popularity. Standard domains usually renew for $10–$20 per year, which covers most small businesses’ needs. Premium or short domains often cost more to renew, sometimes exceeding $50 annually, depending on demand.
Take, for example, a small online store that purchases a business email. While the domain itself is affordable, the store also needs multiple email accounts, which increases the total yearly cost. If the domain expires, the business risks losing the professional email addresses tied to it. This is why budgeting for renewal is crucial, especially since renewal costs are often higher than expected.
Extra storage and advanced security
Your paid plan will usually come with a set amount of storage and standard security. But as your business grows these limits might feel a little tight. If you’re sending large files high-resolution photos or a lot of attachments you may need extra storage.
Similarly premium website security features like encryption advanced spam filtering or malware protection can cost a few extra dollars per user each month.
Email setup or migration fees
Switching from a free email provider or combining multiple accounts can come with a one-time fee. This fee usually covers importing old emails, setting up your domain and making sure everything works properly. It might seem optional but skipping this step could mean losing messages, missing client emails or dealing with technical issues down the line.
For example, a photography business moves from Gmail to a custom domain email. Migrating hundreds of client emails costs a one-time fee of $50 for setup help. It’s an upfront expense but now the business has all its emails in one place making it easier to manage clients and look professional.
Other potential hidden costs
Premium support: Some providers charge extra for priority customer support which can be helpful if your business relies heavily on email.
Collaboration tools: Shared calendars, task management or integrated apps sometimes come as paid add-ons.
Compliance or legal features: Businesses handling sensitive client information like financial or health data may need additional security or compliance options, adding to monthly costs.
Picking the perfect business email plan
Choosing the right business email plan means finding the features and costs that fit your needs. The goal is to stay professional, secure and organized without paying for extras you won’t use.
Figure out what you really need for your business email
Before you make a move, take a moment to think about what your business actually needs.
Number of users: How many people on your team need their own email accounts? Not everyone has to have one—a shared inbox or a forwarding address can handle general questions just fine.
Storage needs: Think about the files you send. If it’s things like contracts or big images, you’ll want a plan with plenty of storage.
Security and features: Got sensitive info to protect? Go for plans with spam filters, encryption or automatic backups.
Take a look at bundled business email options
Bundled plans keep things easy and can help your wallet too. Some providers let you manage email, website hosting or domain stuff all in one go for a set monthly or yearly fee.
When you compare bundles, don’t just look at the sticker price. Check what features, storage, support and domain renewals are included. Sometimes paying a little more upfront can save you money over time by covering the essentials.
Start small and grow your business email with confidence
It’s smart to begin with only what you need, then add more as your business grows. Most plans make it easy to upgrade users, storage or security whenever you’re ready. Starting off simple helps you avoid surprise expenses and gives you room to see how your business actually uses email.
How a Wix business email can save you money
A Wix business email comes with features that save your business time and money. By combining email, domain and website management into one plan, it cuts down on extra services and helps you budget.
Money-saving perks of a Wix business email
All-in-one management: Keep your domain, website and email in one place, reducing extra subscriptions and surprise bills.
Lower setup costs: You won't need to hire IT help to connect your email or configure security settings.
Predictable renewals: Bundled services make budgeting easier and prevent costly lapses.
Scalable accounts: Add users only when needed so you don't overpay for unnecessary plans.
Built-in tools: Forms, chat and customer features reduce the need for paid apps.
Reduced downtime: Integrated domain and email setup lowers the risk of costly email outages.
Custom emails for your team
Give everyone on your team their own custom email address with Wix. It helps keep communication clear and your business looking its best. Everyone can schedule emails, write faster with Google Smart Compose and work together on documents, spreadsheets and presentations in real time. Plus, you can easily add or remove users as your business grows, so you only pay for what you need.
Security and email management
Your Wix business email includes built-in phishing and spam protection to keep your team safe. You can also control how emails are routed and delivered. For example, messages from unknown senders can go to a catch-all address instead of bouncing back to keep your inbox organized and secure.
Google Workspace features through Wix
Wix integrates Google Workspace into your email, giving you access to Calendar, Drive, Docs, Sheets, Slides, Meet and Chat all in one place. Store files securely starting at 30GB per user, schedule meetings and collaborate with your team in real time. Keeping everything on one platform eliminates the need for extra apps and subscriptions, saving you money and simplifying management.
How much does Wix business email cost?
The cost depends on the Google Workspace plan you choose. Plans are billed per user, and you can pay monthly or yearly. You don’t need a Wix Premium plan to get email since it’s sold separately.
Each plan includes:
A custom email address with your domain
Anti-phishing and spam protection
Cloud storage from 30GB to 5TB per user
Access to Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet and Chat
Gemini AI productivity tools
Security features like 2-step verification and endpoint management
24/7 support through Wix
Business email cost FAQ
Is it worth paying for a business email?
Yes. A professional email with your own domain builds trust with clients and keeps your communications organized. It also often includes security, storage and collaboration tools that free personal emails don’t provide.
Is a business email address free?
You might find some free business email services but they usually have limits like less storage, no custom domain or ads in your messages. Paying for a business email gives you full control, security and features made for professional use.
How do I get a business email for my LLC?
You can get one by registering a domain for your LLC and signing up with a business email provider like Google Workspace through Wix. Once set up, you can create addresses for yourself and your team like info@yourcompany.com and manage them all in one place.
Is Gmail ok for a business email?
A free Gmail account is fine for personal use but it can look less professional for your business. When you get a business email with Google Workspace you can use your own domain and get access to extra features security and organization tools.