Your complete medspa booking software

A medspa booking system is an online tool that lets clients schedule treatments like facials, injectables and body contouring directly from your website or social media. Instead of managing appointments through phone calls or paper calendars, everything happens digitally—clients pick a service, choose a time and confirm their booking in just a few clicks.

With Wix's medspa booking software, you get more than a simple calendar. You can:

• Build a full service menu with descriptions, pricing and duration
• Let clients book 24/7 from your site, Google, social media or shareable links
• Automatically send confirmations and reminders via email, SMS or WhatsApp
• Collect payments and deposits at the time of booking
• Store client profiles, intake forms and health waivers in one place

It's designed to save you time on admin so you can focus on delivering great treatments and growing your business.

Yes. Wix goes well beyond simple medspa scheduling and works as a full medspa management software solution. Along with appointment booking, you get tools to handle the daily operations of running your business, including:

• Staff management – Assign practitioners to services, sync team calendars and set individual roles and permissions
• Client management – Keep detailed profiles, collect intake forms and track visit history in a built-in CRM
• Payments and POS – Accept online payments, charge deposits, send invoices and process in-person transactions
• Reports and analytics – Review booking trends, revenue data, staff performance and client engagement with AI-powered insights
• Marketing tools – Run email campaigns, create social content, sell gift cards and launch loyalty programs

You can manage all of this from your desktop or on the go with the Wix app. It's one platform that covers scheduling, operations and growth.

When evaluating the best medical spa software for your business, focus on features that match how you actually work day to day. Here are a few things to look for:

• Flexible booking options – Can clients book by service, staff member or location? Can they combine multiple treatments in one visit?
• Automated communications – Does it send confirmations, reminders and follow-ups without you having to do it manually?
• Payment flexibility – Can you accept deposits, offer packages and process payments both online and in person?
• Client data tools – Can you collect intake forms, health waivers and store client history securely?
• HIPAA readiness – Does the platform support compliance with health data regulations?
• Marketing and growth tools – Are there built-in features like email campaigns, SEO tools and loyalty programs?

Wix's medspa booking software checks all of these boxes and bundles them into one platform, so you don't need to patch together multiple apps.

Absolutely. Wix's medspa scheduling tools include a built-in waitlist feature. When a time slot is fully booked, clients can add themselves to the waiting list directly from your booking page. If a spot opens up due to a cancellation or reschedule, you can fill it quickly without having to chase people down.

No-shows and last-minute cancellations can hurt your bottom line, but Wix gives you several ways to protect your schedule:

• Cancellation policies – Set clear rules that clients agree to when they book, so expectations are upfront
• Cancellation fees – Charge a fee for late cancellations to discourage no-shows
• Deposits – Collect a partial payment at the time of booking so clients have a financial reason to keep their appointment
• Automated reminders – Send reminders via email, SMS or WhatsApp before the appointment to reduce forgotten bookings

When someone does cancel, your waitlist kicks in to help fill the gap. Together, these tools keep your medspa calendar productive and your revenue more predictable.

Yes. With Wix's medspa booking software, you can add custom intake forms directly to your booking flow. Before a client confirms their appointment, they can fill out questions about their skin type, medical history, allergies or treatment goals.

This helps you:

• Screen clients for contraindications before they arrive
• Prepare the right products and equipment ahead of time
• Save consultation time during the actual visit

You can customize these forms for each service, so a Botox consultation collects different information than a chemical peel appointment. All responses are stored in the client's profile within your CRM, making it simple to review before each session.

Since you may be collecting sensitive health information, Wix offers built-in tools to help your site become HIPAA compliant—so that data is handled with professional-grade security.

Wix makes sending reminders automatic so you never have to do it manually. Once a client books a treatment, your medspa software can send confirmations right away and follow up with reminders before the appointment.

You can reach clients through:

• Email
• SMS
• WhatsApp
• Push notifications

Set the timing that works for your business—whether that's 24 hours before, the morning of or both. You can also send follow-up messages after appointments to thank clients or encourage rebooking. Everything runs in the background through Wix's booking automations, so your clients stay informed and your calendar stays full.

Yes. Wix's medspa booking software lets you collect payments at every stage of the client journey. You can:

• Accept full payments at booking – Clients pay when they schedule, so you're covered before they walk in
• Charge deposits – Require a partial payment upfront to reduce no-shows
• Process in-person payments – Use Tap to Pay on your mobile phone or a compact card reader at your front desk
• Send invoices and pay links – Share secure payment links via email, SMS or QR code

Wix connects with 100+ payment providers including Stripe, PayPal and Wix Payments, and supports 40+ currencies. All transactions are tracked from one dashboard, making it straightforward to monitor your medspa revenue without juggling separate tools.

Wix's medical spa software makes it simple to collect health waivers and consent forms digitally. You can attach custom forms to your booking flow so clients complete and sign them before their appointment.

This means:

• No paper forms to print, store or lose
• Clients can fill out waivers from their phone or computer at a time that suits them
• All signed documents are saved to the client's profile in your CRM for quick reference

Wix also supports HIPAA compliance features, so you can handle sensitive health data with confidence and meet regulatory requirements. It's a cleaner process for your team and a smoother experience for your clients.

Yes. Wix's medspa scheduling tools let clients choose their preferred practitioner when booking a treatment. Each staff member gets their own profile with assigned services and availability, so clients can pick the person they trust most.

Absolutely. With Wix, you can create membership plans and packages tailored to your medspa services. Here's what you can do:

• Bundle treatments – Offer a set number of sessions at a discounted rate, like a package of six microneedling treatments
• Set up recurring payments – Charge clients monthly for ongoing memberships that include specific perks or treatments
• Offer exclusive benefits – Give members access to priority booking, special pricing or members-only services
• Create trial sessions – Let potential members try a treatment before committing to a full plan