Since the dawn of days, communication between people happened through written messages. From drawing on caves, notes carried by a dove, postcards delivered by a postman and now to the latest form is a business email generated by a computer, we’ve certainly come a long way.
Workers in the US spend 6.3 hours a day checking their email. In basic math, that comes out to… a whole lot, right? Making sure your recipient got the message is more complex than ever! Your goal is to make sure your reader is engaged and ultimately, heading over to your website.
Speaking of website, if you own a small business, you must be online. You can easily create a website for free, connect your email to your Wix website, and use it to promote your craft. But that’s only the first step on the road to success; you’ll need to drive quality traffic of the right audience. Email marketing, is one marketing strategy that gives you access to a reader’s most personal space, making it the most efficient source of communication out there.
10 email marketing tips you should know
01. Judge an email by its subject line
The subject line of your email is the first thing your recipient sees. That powerful line will either lead them to open your mail or take it out to trash.
Your email subject line needs to be:
Attractive: Make it stand out from the rest.
Simple: You need to clearly announce what the reader can expect from your message. It’s easy to disappoint, but harder to create commitment.
Short: The whole line should be readable from their inbox (up to 50 characters).
Promising: Give a sneak peak of your call to action button (we’ll dive deeper into this soon!).
Emotional: Get them excited, inspire them or intrigue them; selling to the brain is a major part of email marketing.
Want to know what to avoid when it comes to subject lines? We’ll touch on that a bit later – it’s worth the wait!
Inspirational tip: Take a look through your own inbox, note which subject line catches your eye and mimic that style.
02. Make your design beautiful and functional
Designing a great email means choosing the right color scheme, selecting the perfect fonts and including high-quality photos. But in order to create engagement, there are few elements you need to be mindful of:
Call-to-action buttons: Place them in a visible place, and make them stand out.
Links: The best practice is to have only one link (you can use more if necessary). Try to include it in a button rather than as a text link.
Content: Best to use one subject per email and to be as direct as possible.
Image: Include an image that emphasizes your email’s content. High quality is recommended but be weary of images that are too heavy; it’s a shame to have a beautiful image that doesn’t load.
Font: Make sure to pick a readable font, the Serif family is often the most appropriate.
To get started, identify the purpose of your email and then choose a template. Wix's email marketing service offers a wide array of professionally designed templates to help you get started.
03. Don’t make your readers wait long
The average attention span of a person is eight seconds, which means you really need your email to be short and sweet.
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04. Time it to show that you care
Your recipients should feel as if they are your only client. In order to do so, you need to schedule some of your emails in order to provide that feeling of exclusivity (utilizing things like drip campaigns). Consider creating a content calendar to ensure you’re prepared for upcoming holidays and events. Who doesn’t love receiving a birthday email - especially if you include a special coupon inside?
Personalization tip: Address your email recipient by their first name and if you can, include your own name when signing off.
05. Plan your CTA
Are you still reading this? Good! That means our call-to-action (aka CTA) worked. If you want people to complete an action, you need to explicitly ask for it. The more options we get, the fewer actions we take.
If you have even one strong CTA in your marketing emails, your website’s traffic will spike. CTAs like: “Sign Up for Free,” “Buy Now,” or “Claim Your Free Trial,” are classic examples that work. To maximize clicks, make sure your CTA contrasts visually from the rest of your email. You can also add it to your signature, such as in these best email signature examples.
06. Prepare a landing page
You would think that the most obvious destination to direct your call to action would be to your homepage, right? Wrong. Your beautiful main page is full of information that may not even be relevant to the specific email you’ve just sent. Your job, as an email creator, is to make the lives of your recipients super easy. An accurate destination is the best solution for your TMI (too much information) situation.
A destination page can be:
One of the inner pages in your website.
A press release page.
A product page.
A blog article.
A dedicated landing page.
Or any page directly related to your email topic.
Wix master tip: It’s super easy to create your own landing page with one of Wix's landing page templates.
07. Your content is king
Content can be a queen as well! As long as it’s relatable, fresh and approachable. One of the secrets for creating great content is understanding your target audience and adjusting your writing style accordingly:
Write as if you’re speaking to them, keep it down to earth and appropriate.
Try to avoid using technical terms that they might not be aware of. If it’s a must, attach an explanation right after (like we did in tip #5 with CTAs!)
Less is more.
Be consistent in your tone throughout your emails, in order to maintain professionalism.
08. Research is your key to success
Knowing who your customers are is the key to knowing your business. In order to learn who’s on the receiving end of your emails, you’ll need to do some research to understand what their interests are, where they’re located, as well as details like their gender and age.
Not sure how to go about gathering this information? There are few programs to help you analyze your readership; we recommend Google Analytics.
There are different email marketing KPIs in order to master the art of sending the best emails. The name of the game is experimentation! Play around with your subject lines, CTAs and the time you send your emails out; the ability to send an email at the right time will either make or break its performance. Figure out which time of day and which days of the week work best for your audience and optimize your schedule accordingly.
09. Set it and forget it
Now that you’ve become an expert of sending the perfect email, there is another tool that can help you become the master of it all!
Use Wix Automations (and also our email AI tool) so you’ll never forget to send a generic email to your recipients when needed. How does this work, you ask? Email marketing automation enables you to set an email that will be triggered to be delivered in common cases, such as:
Thanking your site visitors for contacting you.
Welcoming new subscribers.
Thanking your customer for making a purchase.
Inviting your customers to revisit your online store and see what’s new.
10. Don't write like you're spam
You should know by now, this subject line is a trap. The goal of your email is ultimately to get the open and click through to your site or landing page, but spammers beware! In some cases, a spammy email may not even make it into the recipients' inboxes. Spam is our worst enemy, but there are some ways you can avoid being sent to the folder of fatality:
Avoid subject lines that contain words like congratulations, free, cancel at any time. If you’re offering a buy one, get one free promotion, be conscious of your tone so your recipient knows you’re not a scammer.
DON’T WRITE AN EMAIL IN ALL CAPS, especially your subject line.
Don’t use misleading subject lines like adding RE: when it’s not actually a reply email. Because that’s just shady, right?
Add an app like Get Subscribers and start to build up a strong contact list and to avoid Spam traps.
You want to make a positive impression so your recipients don’t flag your emails as spam. How do you do that? We just gave you 10 simple tips above.