Free CRM for your website
Manage your contacts with a free website CRM. Capture leads, automate workflows and track every interaction.
.jpg)
Organize your business with a website CRM
Contacts management
CRM entries are created automatically when visitors submit forms or make purchases. Get full context of every customer journey in one central place.
Lead management system
Capture and manage leads to track prospects through every stage. Assign team members to leads and set automations to move deals forward faster.
Audience segmentation
Group contacts based on their site behavior or custom labels. Send targeted marketing campaigns to specific groups to increase your conversion rates.
Roles and permissions
Invite CRM collaborators to help manage your customer relationships. Control exactly what team members can see or edit to keep your data secure.
Integrated CRM tools
Access AI CRM capabilities, loyalty programs and coupons to drive growth. These integrated CRM Tools help you build lasting customer relationships.
-
Create your website
Build a website with the leading website builder. Choose a website template or use AI to launch a professional site ready for business. -
Add CRM contacts
Save contacts automatically from forms and bookings or upload them by hand. Your CRM stays updated with every new website interaction. -
Capture and manage leads
Use your CRM to create a sales pipeline. Track leads through the sales funnel, send proposals and quotes and generate invoices. -
Track customer interactions
Centralize every conversation and transaction in your CRM. See exactly how users engage with your brand to offer personal service. -
Set tasks and reminders
Use automation rules to create follow-up tasks for your team. Ensure no customer relationship is ever neglected or forgotten. -
Grow and scale your reach
Use CRM tools like the AI Front desk agent, analytics and marketing tools to gain insights and foster long-term brand loyalty.
CRM or Customer Relationship Management, is a digital system built to help you organize every interaction with your clients. A website-integrated CRM connects directly to your site so data from forms and store checkouts flows into one secure hub. Wix offers a website CRM that is ready to use the moment you launch, letting you monitor the entire customer journey from day one. Wix CRM is a free CRM that provides high-level functionality at no extra cost.
This CRM program allows you to store contact details within a single dashboard, making it an ideal simple CRM for growing brands. This CRM tool can help you foster brand loyalty, drive more sales through your site and manage your sales funnel, while keeping your private data secure.
Lead forms
Link website forms to your system to capture user data instantly and store lead info automatically in your database.
Site chat
Talk to visitors through live chat or a smart AI agent to answer questions and capture new contacts in real time.
Manual CRM upload
Upload your contact records or manual entries into the system fast. Manage all your existing data in one secure place.
Payment tracking
Online purchases update your customer profiles in real time. Track every transaction and purchase history effortlessly.
Unified inbox
View all email and social messages in a single unified workspace. Stay organized and respond to every inquiry promptly.
SMS alerts
Message clients directly with SMS updates regarding their orders. Provide a personal touch with instant mobile alerts.
Free CRM tools for sales & payments
Wix pipelines
Monitor every deal through a custom sales funnel. Track your progress from the first contact to a successfully closed sale.
Tasks and reminders
Get notified automatically as leads move through your sales pipeline. Stay on top of every opportunity in real time.
Proposals and quotes
Draft and send professional sales proposals using your system to win over potential clients quickly.
Direct payment links
Send secure payment links to your clients to accept online payment for products or services instantly.
Scale faster with free CRM tools
Invoice management system
Use invoice software to bill for services and track payment status directly from your central hub. Keep your financial records organized and clear.
Scheduling software
Let visitors book appointments online through your site. All sessions are synced to your contact's profile so you never miss a scheduled meeting.
CRM automations
Design a CRM automation to handle follow-up emails, lead tagging and daily tasks. Save hours of manual work by letting the system handle the routine.
Wix owner app
Download the Wix mobile app to manage your free CRM on the go. Respond to inquiries and update lead status from anywhere, at any time.
Free CRM FAQ
Is Wix CRM free for use?
Yes, you can manage your contacts, capture leads and use integrated communication tools at no cost. This makes it an ideal free online CRM for anyone looking to scale their business without increasing their overhead costs.
Are there any quotas or limits to Wix’s free CRM?
No, Wix offers free CRM with no limits on the number of contact entries you can store. You can grow your contact database as large as you need without worrying about reaching a cap or paying for extra storage space.
Can I have multiple CRM users and collaborators?
Yes, you can invite team members to collaborate on your website CRM and assign specific roles. This allows your sales and support teams to work together in one unified workspace while you maintain full control over permissions.
How do I use the free CRM tools?
Just log in to your dashboard to access free CRM tools for email marketing, automations and lead tracking. Every CRM tool is built to be intuitive so you can start managing your customer relationships immediately.
Is Wix CRM a website CRM?
Yes, it is built directly into your site, so every form and sale is automatically recorded. Because it is a native CRM website solution, you do not need to install third-party plugins or manually move data between different platforms.
How do I choose the best free CRM?
Look for a platform that integrates with your website and offers lead management without hidden fees. The best CRM online free systems are the ones that save you time by automating manual tasks like data entry and lead tagging.
Does free CRM include performance tracking features?
Yes, you can monitor your success and visitor behavior through website analytics. This data helps you understand your sales cycle better so you can refine your marketing strategy and improve your overall business conversion rates.
Can I use CRM with a website builder?
Wix is a website builder that comes with free CRM—meaning the system is ready the moment you create your site. You get a professional CRM program that works perfectly with your design, making it easier to manage your online presence and sales.
Can I integrate with 3rd parties?
Yes, explore the Wix App Market to connect your favorite 3rd-party tools and services. Whether you need accounting software or advanced marketing platforms, you can sync your free online CRM with the tools you already use.
Is my CRM data secure?
Wix provides enterprise-grade website security to ensure your contact data stays protected. We use advanced encryption and security protocols to keep your customer information safe from unauthorized access at all times.
Is Wix CRM suitable for all types of businesses?
Yes. Whether you are a freelancer, a local service provider or an online retailer, our CRM is designed to scale with you. It offers free CRM tools to manage everything from simple contact lists to complex sales pipelines, making it a highly effective small business CRM for any industry.