Wix Partner Program
Updated: January 13, 2021
Welcome to the Wix Partner Program (the “Partner Program”)!
The Wix Partner Program is designed to help your business scale with benefits like your own dedicated account manager, training and priority support.
These Partner Program Terms were prepared and written in English, and have been translated into other languages for your convenience. In the event of any conflict between a translated (non-English) version of these Partner Program Terms and the English version of these Partner Program Terms, the language of the English version shall prevail with respect to such conflict.
Who is eligible for the Partner Program?
Agencies, freelancers and other businesses that build websites for clients may participate in the Partner Program upon request and approval by Wix, by enrolling via the Partner Dashboard in their Wix account (“Participant(s)”). In addition to any other rights and remedies, Wix may automatically, with or without notice to you, suspend, terminate or disqualify your participation in or access to the Partner Program or any benefit therein, if Wix determines, in its sole discretion, that you have violated the Terms in any manner. The Partner Program is currently intended for Participants who require the Partner Program to be in the English language. Wix does not guarantee that the Partner Program will be available for use in any particular location or language.
How does the Partner Program work?
By participating in the Partner Program you may be eligible to access certain benefits and resources offered by Wix, such as priority support and team management. You become eligible for such benefits and resources by either (1) earning points required to unlock those benefits, and/or (2) subscribing to a Partner Package (as defined below).
Unlocking benefits by earning points
Each Wix premium website built by you and added to your account will earn you 100 points. The total number of Wix premium websites built by you and added to your account will be listed in your Partner Dashboard (“Total Wix Premium Sites”) and will determine your points balance. You may access specified benefits offered by Wix through the Partner Program by earning the requisite points balance needed to reach a Partner Program Level (as set forth below). Each Partner Program Level unlocks specified benefits which are available to you as a Participant so long as you maintain the requisite points balance, subject to these Terms. Any changes to your points balance at any given time may result in a change to your Partner Program Level and therefore the benefits you are eligible to receive (as set forth below). In Wix’s sole discretion, Wix may introduce new methods through which you may earn points, or may provide you with a higher Partner Program Level and accompanying benefits, despite your points balance.
Unlocking benefits by subscribing to a Partner Package
You may also access specified benefits by subscribing to a Partner Package for a monthly Partner Package Fee (as those terms are defined below). Each Partner Package features specified benefits which are available to you as a Participant so long as you maintain your Partner Package subscription by paying your monthly Partner Package Fee, subject to these Terms and the applicable Partner Package Subscription Agreement between you and Wix. Benefits offered in any Partner Package may differ from those included in any Partner Program Level.
What are the Partner Program levels?
The Partner Program allows you to subscribe to the following Partner Packages for a monthly Partner Package Fee:
Explorer: 0-300 Points
Pioneer: 400-900 Points
Creator: 1000-1900 Points
Icon: 2000-4900 Points
Legend: 5000+ Points
You may access a Partner Program Level by earning the applicable points balance as set forth above. Each Partner Program Level will determine your eligibility to receive certain benefits, as such benefits are offered by Wix at https://support.wix.com/en/article/wix-partner-program-levels, as may be amended from time to time. Your benefits accessed through your Partner Program Level will be reflected in the Benefits Tab in the Partner dashboard in your Wix account. The Partner Program Levels, including the method of earning points, the balance of points required for each Partner Program Level, and the benefits included therein, may be updated and/or modified from time to time in Wix’s sole discretion.
What are the Partner Packages?
The Partner Program includes the following Partner Program Levels:
If you subscribe to a Partner Package, you will become eligible to receive the benefits included in such Partner Package, as such benefits are offered by Wix at https://support.wix.com/en/article/wix-partner-program-benefits-2555459, as may be amended from time to time. Your benefits accessed through your Partner Package will be reflected in the Benefits Tab in the Partner Dashboard in your Wix account. Each Partner Package, including the Partner Package Fee required for each Partner Package and the benefits included therein, may be updated and/or modified from time to time in Wix’s sole discretion. In order to subscribe to a Partner Package, you will be required to execute a separate Partner Package Subscription Agreement with Wix (“Subscription Agreement”). In the event of any conflict between the terms of the Subscription Agreement and the Terms, the terms of the Subscription Agreement will control with respect to such conflict.
Where can I view my current points balance, Partner Program level or Partner Package?
You can view your current points balance, Partner Program level or Partner Package through the Home Tab in the Partner Dashboard in your Wix account or in the Partner Program section of your Wix Account.
Which Wix Premium sites earn me points?
Each live Wix premium site that you build will earn you 100 points subject to the following.
The premium site you build will earn you points whether originally purchased under a yearly or monthly Wix premium plan.
The Wix premium site you build will earn you points whether or not originally purchased with a coupon, voucher or discount.
When more than one Participant or Wix user contributes to the building of any Wix premium site, only a maximum of two (2) of those contributors may be eligible to earn points for the same Wix premium site (as set forth below).
Points have no cash value and are non-transferable and non-assignable and cannot be redeemed for any Wix products or services.
Points for premium sites built through your own Wix account will be credited to your Wix account automatically, 14 days after Wix’s receipt of payment for the premium plan purchased in connection with the relevant premium site.
Points for premium sites you contributed to building, outside your own Wix account, will be credited to your Wix account only after you submit a request to be credited those points through the “Submit a Website Built Outside of Your Account” Form, located in the Home Tab of your Partner Dashboard. You will not be able to submit a Form and request points for any Wix premium site you did not contribute to building.
Earning Points through Partner Deals: Subject to the terms and conditions set forth herein, Participants who purchased activation vouchers for premium plans from Wix pursuant to an approved and executed Bulk Purchase or Subscriptions and Services Order, as applicable (each a “Partner Deal”) through our Partner Team, may receive the points earned for these purchased premium sites, so long as the premium sites purchased as part of a Partner Deal were activated and made live using the activation vouchers.
How is my points balance calculated?
Your points balance will be calculated as set forth below:
You will earn 100 points for every Wix premium site you build and maintain as set forth above. For example, a Participant with 50 live Wix premium sites will have a points balance of 5000 points.
You will lose 100 points for every Wix premium site that is not renewed or is otherwise cancelled.
Consistent with the above, your points balance may change at any given time and impact your Partner Program Level at any given time. Any increase or decrease to your points balance may cause you to drop or rise to a new Partner Program Level, and therefore gain or lose any benefits associated with your prior Partner Program Level.
What if I want to unsubscribe from my Partner Package?
To subscribe to a Partner Package you will be required to execute and agree to a separate Partner Package Subscription Agreement. You may unsubscribe from your Partner Package as set forth in the terms of such Partner Package Subscription Agreement. If you unsubscribe from your Partner Package, you will lose access to the benefits associated with such Partner Package; however, you may still be eligible to participate in the Partner Program by earning enough points to access a Partner Program Level, subject to these Terms.
Changes to the Partner Program
Wix will be entitled at its own discretion to make changes from time to time to the Partner Program, including, but not limited to, updates or modifications to the point system, Partner Program Level eligibility, Partner Package eligibility, benefits, and Partner Package Fees. In such case, Wix will use reasonable efforts to send you a notification at least thirty (30) days prior to such change via email and/or via the Partner Dashboard.
Commencing on August 1, 2020, you may become eligible to earn revenue share from Wix for revenue generated from the purchase of Wix premium plans that you build as a Participant in the Partner Program, subject to the terms set forth below (the “Revenue Share”):
1.1 .You may become eligible to earn Revenue Share as set forth herein if you either (a) earn points required to unlock the “Legend” Partner Program Level, or (b) execute a Subscription Agreement for a Partner Package which includes terms and conditions for Revenue Share (“Eligible Participant”).
1.2. You may lose your status as an Eligible Participant, and your eligibility to earn or receive Revenue Share, as follows: (a) in the event you became eligible for Revenue Share as set forth in Section 1.1(a) above, if a decrease in your points balance causes you to drop to a Partner Program Level that is below the “Legend” Partner Program Level; and/or (b) in the event you became eligible for Revenue Share as set forth in Section 1.1(b) above, upon the expiration or termination of your Subscription Agreement (as applicable).
1.3. Wix does not guarantee that Revenue Share will be available for use in any particular location or language. Revenue Share is currently intended for Participants in the Partner Program who require these features and benefits to be provided in the English language.
2.1. Wix will pay you Twenty Percent (20%) of the Eligible Revenue (as that term is defined below) received by Wix from the original purchase and any renewals of any one of the following premium plans as offered at: as may be amended from time to time by Wix in its sole discretion, or such other plan as the parties may mutually agree in a separate writing, subject to Section 2.2 below (each an “Eligible Plan” and collectively the “Eligible Plans”).
2.2. "Eligible Plans” shall not include:
(a) any premium plans purchased with a discount code and/or coupon. For avoidance of doubt, only premium plans which were purchased for the then-current price as offered by Wix on the Wix website, shall be considered Eligible Plans.
(b) any premium plans purchased in bulk as part of a Partner Deal or Bulk Deal, or another transaction in which such premium plans were purchased through discount codes provided to you by Wix.
(c) any premium plans purchased on any date on which you were not an Eligible Participant.
(d) any premium plans with a subscription period of less than one year.
(e) any premium plans which are not active for a period of at least thirty (30) days from the date of Wix’s receipt of payment for such premium plans.
(f) any premium plans for which you are not the owner of record (or, if no owner exists, for which you are not the primary contributor of record). For avoidance of doubt, if you are not the first owner or contributor associated with the premium plan, such premium plan will not be considered an Eligible Plan for purposes of calculating your Revenue Share.
2.3. "Eligible Revenue” shall mean actual revenue generated by Wix from the purchase of an Eligible Plan, excluding any and all taxes, currency exchange rates and other governmental charges of any kind that may be imposed; hosting fees; third party fees; refunds or rebates; billing or processing fees; and amounts paid by Wix in connection with the reselling by Wix of any features included in any Eligible Plan).
2.4. Calculation of Revenue Share will occur on the first day of each calendar month for all Eligible Plans purchased during the prior calendar month (the “Calculation Date”).
2.5. You may request a report setting forth your Revenue Share by contacting your account manager.
3.1. You will be paid Revenue Share on Eligible Revenue on a monthly basis within forty-five (45) days from the Calculation Date (each, a “Payment Date”).
3.2. Revenue Share shall be paid to you on the Payment Date through a third party payment platform. Prior to receiving Revenue Share, you must connect your preferred payment account with such third party platform through your Partner Dashboard.
3.3. Your Revenue Share for the month must be equal to at least US $50.00 in order to receive payment of Revenue Share on the applicable Payment Date for such month. In the event your Revenue Share for the month is less than US $50.00, your Revenue Share balance for that month shall carry over to the following month.
3.4. You shall have the right to dispute any Revenue Share payment by providing Wix with data supporting such dispute claim within fifteen (15) days from the Payment Date. In the event a dispute claim is made, the parties shall reasonably cooperate to review and settle such dispute and, if Wix determines such dispute to be valid, in Wix’s sole discretion, Wix shall pay Partner in an amount consistent with the parties’ settlement. If such dispute is not made by you within the applicable 15-day period, the Revenue Share shall be considered accepted and Wix shall have no further liability with respect to that Revenue Share payment.
Wix will have the right to cancel, suspend, or modify the Partner Program or any benefit included in any Partner Program Level or Partner Package, at any time at its sole discretion, without any further obligations to Participants.
Certain Benefits may be subject to certain restrictions, limitations or resources as determined by Wix in its sole discretion. Wix may reject any Participant’s request to receive a benefit at its sole discretion.
Wix has the right to make the final decision on whether a Wix premium site qualifies for points under the Partner Program.
Partner Program Termination Policy
Wix may disclose to Participant certain information as a result of Participant’s participation in the Partner Program, which information we consider to be confidential (herein referred to as “Confidential Information”). Confidential Information shall not include information which is: (a) previously known to the other party without obligation of confidence or without breach of the Terms; (b) publicly disclosed (other than by the Participant) either prior or subsequent to the Participant’s receipt of such information; (c) required to be disclosed by the other party by law or by the order of a court or similar judicial or administrative body.
Participant shall at all times keep and hold such Confidential Information in the strictest confidence, and shall not use such Confidential Information for any purpose other than as may be reasonably necessary for the performance of its duties pursuant to these Terms, without Wix’s prior written consent. These confidentiality obligations are in addition to and not in lieu of those set forth in the Terms, which are incorporated herein.
1. By participating in the Partner Program, Participant represents and warrants to Wix that:
1.1. In using the services offered by Wix and the benefits provided under the Partner Program, Participant will conduct all its activities (i) in full compliance with all applicable laws and regulations, including but not limited to privacy and data protection laws (including, without limitation, the TCPA, GDPR, CCPA, and other applicable data privacy regulations); and (ii) in such a way that Participant shall avoid deceptive, misleading or unethical practices, and not disparage Wix or its platform or any of the services or products offered by Wix in any manner.
1.2. Participant has and shall maintain, at its own expense, all regulatory and legal licenses and certifications, governmental or otherwise, necessary for Participant, its employees, agents and distributors to use Wix’s services and the benefits provided under the Partner Program.
No warranties or guarantees
The Partner Program does not guarantee you any profit, revenue, savings, sales, business opportunities or otherwise success.
Any and all disputes arising from or relating to the Partner Program and any Participants, individuals, companies or Site Owners shall be the sole responsibility of the parties involved. You hereby waive, any and all rights or claims you may have, now or in the future, in connection with any disputes between you and any Participant, Site Owner, contributor or other individual or company in connection with Partner Program and any Benefits therein, including but not limited to the Revenue Share. You hereby agree and acknowledge that Wix will not be liable in any manner for any damages, losses, or claims arising from or relating to the Partner Program.
We provide the Partner Program (and any part or feature or benefit thereof) on an “As Is”, “with all faults” and “As Available” basis, without any warranties of any kind, including any implied warranties or conditions of merchantability, fitness for a particular purpose, workmanlike effort, non-infringement, or any other warranty – all to the fullest extent permitted by law. We specifically do not represent or warrant that the Partner Program (or any part or feature or Benefit thereof) will be provided in accordance with any of your requests or instructions. You hereby agree and acknowledge that the Partner Program and any all Benefits or features therein may be provided by Wix, in its sole discretion, based on available resources, limitations, restrictions and other business or similar factors.
The Partner Program (and any part or feature or benefit thereof) may contain links to third party websites and/or platforms (collectively, “Third Party Sites”). These Third Party Sites are owned, controlled and/or maintained solely by third parties over whom Wix exercises no control. Accordingly, Wix expressly disclaims and shall not have any liability or responsibility for (i) any Third Party Sites appearing on or within the Partner Program, or (ii) the products or services provided by, available through, or advertised on any Third Party Sites accessible through the Partner Program, or any content, materials, or any information thereof. The implementation of any Third Party Sites within the Partner Program does not imply an endorsement by Wix with respect to any third party, any third party content, or any third party products or services.
WIX DOES NOT MAKE ANY WARRANTY OR GUARANTEE AS TO THE RESULTS OR BENEFITS THAT MAY BE OBTAINED FROM PARTICIPATION IN THE WIX PARTNER PROGRAM, AND NO INFORMATION, REPORT, ADVICE OR BENEFITS OBTAINED BY YOU FROM WIX OR THROUGH THE WIX PARTNER PROGRAM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY WIX OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. FURTHER, WIX MAKES NO WARRANTY REGARDING ANY SERVICES EXECUTED THROUGH ANY THIRD PARTY, OR BY ANY THIRD PARTY IN CONNECTION WITH WIX’S SERVICES, AND YOU UNDERSTAND AND AGREE THAT SUCH THIRD PARTY TRANSACTIONS ARE CONDUCTED ENTIRELY AT YOUR OWN RISK.
In addition to your obligation of indemnification under the Wix Terms and the Wix Marketplace Terms, you agree to defend, indemnify and hold harmless Wix, its officers, directors, shareholders, employees, affiliates and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including attorneys’ fees) arising from (i) your violation of any third party right, including any copyright, property, or privacy right, resulting from your participation in the Partner Program; (ii) any agreement signed with your customers in relation to Wix’s services; (iii) any omission or inaccuracy in your advertisements and/or promotional materials towards your customers in relation to Wix’s services; and (iv) any breach of these Terms, including, without limitation, the representations or warranties made by you or any non-compliance with any legal or regulatory requirement. This paragraph will not be construed to limit or exclude, and shall be in addition to, any other claims or remedies which Wix may assert in equity or by law.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL WIX, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, AND AFFILIATES BE LIABLE TO THE OTHER PARTY FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, BASED ON CLAIMS OF PARTICIPANT OR ITS CUSTOMERS (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR LOSS OF DATA, GOODWILL, PROFITS, USE OF MONEY OR USE OF THE SOLUTIONS, INTERRUPTION IN USE OR AVAILABILITY OF DATA, STOPPAGE OF OTHER WORK OR IMPAIRMENT OF OTHER ASSETS), ARISING OUT OF BREACH OF EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, MISREPRESENTATION, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE.