Wix Mobile App: The Best Way to Manage Your Business From Your Smartphone
This article was last updated on September 4th, 2019.
Your website is the heart and soul of your online presence. After all, it’s the place where potential clients can find you, read all about you, book your outstanding services or buy your unique products. But creating your website is just the beginning of your journey to being a successful business owner.
As a dynamic entrepreneur, you may find yourself running from a meeting to a launch party while picking up your kids from school along the way. To say that time is precious would be an understatement. That’s why we created a solution that allows you to engage with your clients and manage your website or online store – all from the comfort of your mobile device.
Introducing the Wix Mobile App: designed for you to conveniently and professionally manage your business and day to day activities at a glance. Learn all of the incredible functions this app has to offer to make your life a little bit easier:
Create an engaging member’s area
From the application, you can invite your site visitors to become members through the mobile app. This is the ultimate place to empower your customers and build a strong community of engaged members.
From your members’ side, they will be able to do many things: browse your products and services, book appointments based on your displayed schedule, comment on blog posts, converse on your forum, view important updates, join groups, and more. All of this we’ll describe more in depth below.
To make your place in their Wix app as unique as your business is, you can customize the look of it: add your own colors, header image and text within the settings of the app.
Get booked online
It’s now easier than ever for you to accept bookings. From both the site manager and the customers’ side, the Wix Mobile app makes this a breeze.
As the site manager, or shall we say Wix Bookings business owner, you’ll be able to fully manage your services via the app. This includes choosing your availability and policies, as well as adding staff and allowing them to set their own schedule. It’s all linked together, from the services you can create and modify, to the specific appointments you can invite clients to, and so much more.
From the member’s side, they’ll be able to book any services available to them. Then, depending on the settings you choose the include, they can instantly choose a preferred payment method, add it to their calendar, and receive a reminder email.
You’ll be informed of any activity done by your clients, thanks to the app’s push notifications. Because of this intel, you can keep track of your schedule in realtime at just a glance.
Essentially, the whole process is seamlessly integrated mobily, no matter what kind of serviced-based business you run.
Engage with your customers on the go
Upon opening the Wix App, you’ll find a clearly designed feed that displays all of your website’s most important and recent activity. Since your website is up and running 24/7, you can expect questions or requests at anytime of the day (or night).
For that exact reason, every time someone is viewing your account you’ll receive a push notification through the Wix Mobile app. This is the perfect opportunity for you to chat live with your visitors. Welcome them to your site with a prompt automated greeting, answer visitors in real time who send you a message, and offer coupons and price quotes so that you never miss a lead. Get the conversation going to help them find exactly what they are looking for, allowing you to close more deals and provide top notch customer service. In fact, research shows that 44% of online consumers say that having their questions answered immediately via chat during an online purchase is one of the most important features a website can offer.
You can also view and respond to contact form submissions directly through the “inbox” feature – no need to sit by the computer anymore. There’s nothing worse than making your clients wait, so show them you care by responding immediately.
Essentially, no matter how they choose to get in touch with you, you can reply with ease.
Manage your online store
Managing your online store anywhere at anytime is now a possibility. The Wix Mobile App gives you the freedom and versatility to keep an eye on all of your store’s activities – so you can be more on top of things than ever before. You can use the app to view all of your orders and update the status of payment at any second. Plus, you can track orders, monitor shipping, manage shipping and tax prices, and send out confirmation emails to clients who are eagerly waiting for their package to arrive.
Got some new stock in? Instantly add your new products to your online store in just a click. Upload a picture, include a price and description and voilà! You can even edit the images on the spot (crop, rotate and add filters). When you’re done, instantly add these images directly to your product page so your site looks fresh with new inventory. And then, add custom coupons or sale prices to entice customers to shop while you’re here.
For each sale, you’ll be notified immediately from the app. Then you’ll be able to make sure you’re as organized as possible by sending out invoices directly after payment has been received. Additionally, an invoice generator lets you create custom invoices for your business.
Customers can become members and also use this app to their advantage when it comes to your online store. In the app, they can do everything from browsing and adding products to their cart, to completing the purchase process. If their credit card information is saved, they can even use single tap purchases - enabling you to receive payment and generate sales faster than ever before.
Promote online without the hassle
Here’s a nifty feature anyone can benefit from. Perhaps you want to share a moment of you unboxing new stock or you want to introduce your team to your community. Now you can create a social post on the fly right from the app: just upload your image, add some text, and publish it to your social networks using the “share it” feature.
On top of this, you can also create other types of content on the go. Easily write blog posts and emails. Then, notify your audience when you publish something new.
So, no matter where you find yourself in the world (walking your dog between meetings, sailing the Mediterranean or climbing Mount Kilimanjaro), thanks to the many features of the Wix Mobile App you can be assured your clients are happy and heard with a site that’s both engaging and 100% up-to-date.
By Taira Sabo
Wix Blog Manager