Grow Your Business with an Online Community

Turn your site visitors into loyal customers by creating a space where they connect with each other and your business.

Image of the Wix Community tools suite

Businesses with a Strong Community Can Earn 3x More Revenue

Build Trust

Invite customers to share their feedback and reviews to build transparency and trust.

Understand Customer Needs

Start a Q&A forum to learn about and address your customers’ most common needs.

Increase Engagement

Create a lively discussion where your customers connect, interact and feel heard.

Grow Loyalty

Reward your customers for becoming active members of your community.

Boost SEO

Rank on search engines through user-generated content on your site.

Recruit Brand Ambassadors

Turn your most passionate community members into ambassadors for your brand.

Start Exploring Community and Business Tools

 
Image of an online forum of a plants store

Wix Forum

Create a space where your members ask questions and share information, experiences and ideas.
 

  • Start conversations in your forum by adding categories

  • Set permissions to make content public or private 

  • Drive sales by announcing new products and special offers

  • Reduce customer care costs by adding a Q&A section

  • Earn money from categories that members pay to access

 

Wix Groups

Create active discussions where members connect with each other and your business around shared interests.

  • Create public, private or even secret groups

  • Share content, images and videos with members

  • Keep members up to date with important news

  • Get insights from members by creating opinion polls

  • Build loyalty with discussion groups for VIP members

Image of members groups within an online community of a wellness website
 

Offer Your Community Even More Tools for Engagement

Members Area

Invite your visitors to become members of your site where they can create a personal profile, interact with other members, and participate in groups, forums and more. Award special badges to your most active members to help them stand out.

Challenges

Create step-by-step challenges to inspire your members, help them achieve their goals together and keep them engaged around your business.

Shared Gallery

Add a community photo gallery where members can interact by sharing photos and videos, tagging other members, and more.

Blog

Offer blog content your community members care most about and invite them to join the conversation through comments. When you use the Wix Blog and Members Area together, you can keep track of all of your members’ blog activity.

Members Chat

Let members chat 1-on-1 with each other in real-time. Members of the same groups can also participate in live group chats.

File Share

Create a file-sharing library where members can exchange ideas, collaborate on projects and securely send and download content.

 

Manage & Grow Your Community with Built-in Tools

Manage Your Community

-  Set roles and permissions for members

-  Get notifications on group and forum activity

-  Send members automated push notifications  

-  Manage and interact on the go with the Wix Mobile app

Gain New Members

-  Promote your community with email marketing

-  Target new members with social media posts 

-  Optimize SEO to rank higher on search engines

-  Offer coupons to inspire people to join your community

Email and coupon for VIP members about new yoga classes
 
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Image of the mobile dashboard for Wix community tools

Get the Wix Mobile App for Your Community

Manage your community and stay connected with members using the Wix App for mobile.

Mobile Management Tool for You

-   Approve new members and set permissions

-   Post and reply in groups and forums

-   Chat with members in real-time

-   Update members with push notifications

Mobile Experience for Members

-   Share posts, photos and videos

-   Get push notifications of new posts and offers

-   Update your profile and search for other members

-   Chat with other members and community owners in real-time

Get the download link sent to your phone:

Messaging and data rates may apply.

Wix Resources for Building Your Community

Wix Forum Community

Join our community!
Ask questions and connect with other businesses using Wix Forum.

Wix Community Webinar

Hear from Wix experts and other businesses on how to build a successful community around your brand.

Wix Blog

Check out our blog article on the three key steps for growing a customer-driven community.

 

Get a Full Solution for Your Online Community and Business in One Place

Grow your community and business on one integrated platform. Whether you sell products, services or experiences, the Wix eCommerce solution has all the tools you need to start, run and grow your business.

Create membership plans that offer premium content to your community 

Sell products online with a professional eCommerce storefront

Let clients book your services right from your website

Showcase and sell tickets or collect RSVPs to your community events

Grow Your Community and Business with Wix