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- Neuromarketing 101: How to sell to your customer's brain
Neuromarketing is one of the most fascinating types of marketing . The term itself may make someone label it as cheap manipulation ploys for marketers and advertisers. While it may be impossible for a marketer to map the human brain, there are indeed several tactics that can be performed to entice potential customers that are very effective. Once you know how to utilize them, you’ll be able to apply these strategies to your small business or even when you create a website . Below, we are going to show you a few methods to hook customers in, and other ways to draw and keep their attention: Avoid “decision paralysis” by limiting options Customers want choices. No wait, customers say they want choices. Roger Dooley, author of Brainfluence , details a study out of Columbia University which concluded that offering too many choices to customers can overwhelm them and lead to a loss of a potential sale. Let’s say there’s a store that sells t-shirts; everything from polo, sport and casual. Across the road, there’s an up and coming designer selling a variety of clothing; pants, dresses and you guessed it, t-shirts. With so many choices available at the t-shirt megastore, a customer could spend hours going through all of the inventory! But at the store across the road where the selection of t-shirts is less daunting, a buyer is likely to have more success. By offering a smaller selection to your customers, they will be able to weigh the pros and cons easier in their minds. Make scarcity work for you We deem that what is rare is valuable and this very notion can affect the choices made by consumers. Say you walk into an ice cream shop, craving an adventurous flavor. Each flavor is full and ripe for scooping, except for the vanilla, which is almost gone. Somehow, it now seems to be the most appetizing of them all, totally throwing your desire for a more unique taste on your palate out the window. Scarcity also conjures up a common fear of missing a chance that you may not get to seize again. Far too often do you see “Only 2 left in stock!” or “For a limited time only!” when shopping online; this has been a very successful neuromarketing tactic in the eCommerce market. Creating some kind of urgency can give a push for a customer to buy. Humanize your brand We are naturally drawn to faces, and even more so to eyes. This is why it’s wise to use photos of actual people in your ads or website. Not only can such photos liven up a scene, but the expressions on their faces can evoke the same feeling your product or service can bring to your customers. So it’s best to make use of them! Add a baby face Speaking of faces, if you really want to turn it up a notch, add a photo of a baby! Even if a product isn’t targeted at infants, that hasn’t stopped marketers from adding a plump, young face to ads. Why? They work! Using eye-tracking technology , studies have shown that people viewing an ad with a baby tend to focus on its face more than they would an average adult and this adorable bundle is known to their attention much longer. The same eye-tracking study also found that if the baby within the ad itself is looking straightforward, viewers would primarily focus on its face and nothing else. However, if the baby was looking elsewhere, say, off to the left, the viewer too would look there. For this use case, placing information or call to actions that you want viewers to read should be placed in the direction of the baby’s gaze. Use simple fonts to promote action In the report If It’s Hard to Read, It’s Hard to Do , Hyunjin Song & Norbert Schwarz state that people more likely to engage if the effort level is minimal. This also translates to the simplicity or complexity of fonts that are used when specific actions are requested. Taking this into account, if you are seeking a specific action from your viewer, be sure that you display it in a simple, clean font. A font that’s easy to read can make the requested action appear as if it’s easy to complete. This may be why you don’t see many CTAs in a script-style font. Have a look at our article about the best ways to use fonts – you might find it useful. Use fancy fonts to add a complex and sophisticated feel If you offer a complex or expensive product, a harder-to-read font may be needed to justify it. Using a fancier font and bigger wording in your product descriptions can increase the belief that it is, in fact, a unique product that won’t be found elsewhere. Using a harder to read font and an air of complexity to your wording will also allow the viewer to take their time when reading what you have to say. This can allow them to absorb and remember your message, moreso than a simply-worded one. It’s important to strike a balance, as over-complicating your copy could result in an adverse response. Show and tell (that you’re trustworthy) Establishing and retaining the trust of your customers is vital for any small business, and sometimes the most obvious marketing strategy is the right approach. Tell them you’re trustworthy! You can do so in a number of ways; from offering free returns to giving a free gift with purchase, there is no better way to prove you’re trustworthy than to show it. Utilize progressive engagement Basically, progressive engagement is like building a relationship. You need to move gradually and adapt your requests according to the stage that you’re in. Similarly, your approach with your potential customers should be done tactfully, starting off small. For example, you stumble upon a Facebook post on your newsfeed that catches your eye. You read the full post and decide to give it a like. From there, maybe you’ll head over to publisher’s page and begin to follow along. In time, you may share the page’s content and engage it with more. Slowly, a relationship is built with the Facebook page. The same can and should be done for your business – you can first give a free gift, then a coupon, then a small discount and so on, until the customer falls in love with your business. Think about all the Freemium platforms, this concept is at the core of their business model ;)
- YouTube SEO: How to get your videos ranking high
Just like when you create a website , starting a YouTube channel means you've got to get a promotional plan in place early on. How else will you get the views you hoped for? Even with a handful of Youtube videos under your belt, you may not have dove into one of the most important aspects of the process as you should have: YouTube SEO. Getting high rankings on YouTube is a result of two things. First, you’ll need to appeal to the platform, but you’ll also need to appeal to your audience so you actually get higher view counts and subscribers. Start with a great YouTube channel name and you'll be almost ready to get started. Up to the task? Awesome, as we’ve got some great SEO tips to help you with your YouTube marketing and a few engagement strategies to reel in your viewers. How to go about Youtube SEO Keyword research Youtube optimization Appeal to viewers Viewer retention Don't forget your CTA 01. Keyword research After starting your YouTube channel , you’ve got to upload that first video to make it official. First you’ll be asked to fill out the title, description, and tags for it. Sounds easy enough, but this is one of the most important parts of the process and it’s not something you want to do haphazardly. However, you have some homework to do first. Before you even begin filling out your title or description, you’ll want to know what your focus keywords or keyphrases will be. Your first stop will be to see the competition surrounding the keywords you’re looking to use. Whether it’s in the form of Google’s own Adwords Keyword Planner or the many other free options it’s up to you, but this will allow you to see popularity and the competition you’ll be faced with. Short tail vs long tail keywords Had your heart set on “DIY crafts” for your keyword, only to find out that it’s incredibly popular already? Shorter keyphrases are referred to as short tail, and you’ll find this is where the greatest competition lies. If you think your fledgling YouTube channel can’t compete with short tail keywords, don’t worry, you have options… Long tail keywords allow you to get a little more specific, while still using the initial keyphrase you wanted to. So instead of “DIY crafts,” you could make it “DIY Crafts for beginners” or “DIY crafts for Valentine’s Day.” While it may be searched less-often, it also offers less competition, better targeting and if you’re looking into advertising, it’ll cost much less than short tail keywords. Are your keywords video-friendly? Think you’ve nailed it on your keywords for your video? While this may be true for YouTube itself, it may not be the case for search engines. The best way to find out is to actually search for your desired keywords in Google. Basically, you’re looking to see if videos appear on the first page when searching your keyword. If they do, you’ll have a better chance at ranking well in both YouTube and Google. Terms like “how to,” “review,” “hands-on” and “unboxing” all have great potential to show videos on the first page of Google, so you’re pretty safe if you’re using one of them. Still, it’s best to try it yourself with multiple keyword options before you settle on one. 02. Youtube optimization Now that you’ve researched your keywords, it’s time to apply all you’ve learned by putting your best foot forward. Title The content of your video will determine how your title is structured, but it’s important to have your keywords in the first portion of the title. If your video is about how to make doughnut ice cream cones , “How to” or “Do it yourself” would naturally fall in the beginning of the title, but that may not always be the case, depending on your keywords. It’s best to keep your title short and concise. Anything other than the essential words for the title can be put in the description section below. As along as the title showcases your keywords prominently and the point gets across, you’re good to go. Speaking of titles, a good practice when uploading to YouTube is to use your keywords in the filename of your video. Something like “YouTube_DIY_Crafts_Valentines_Day.mp4” should suffice. Description Much like Google bots don’t actually see your photos when indexing websites, YouTube doesn’t know exactly what your video is about when you first upload it. For websites, photos need to contain alt-text in order for search engines to understand what they’re about. For YouTube, the description plays this role, acting as the translator. It’s important to note that long tail keywords do well in your description, especially if long tail is the primary route you’re going in. Remember, the detailed approach may be less popular, but it’s more efficient (at least in the beginning). Why? Because writing a long description is beneficial for your video, as it gives more information to both YouTube and the viewer, and this can positively affect your ranking. In addition, the description section is also a great place to add links to your social networks and your website. Feel free to over-share here. Tags While there’s a debate on whether tags are still important or not, it’s another location to describe your video that YouTube offers, so use it! A mix of specific and general tags is suggested, allowing your video to span multiple avenues. You can use both your short and long tail keywords here as well. An older tactic for tags was that you should always put 20 tags per video, but this practice isn’t as popular as it used to be. While it likely won’t hurt your ranking if you opt to do this, it could also do nothing for you. The best practice is to add as many tags to properly describe your video as needed . If you feel that your clip needs 20 tags, no one’s stopping you. 03. Appeal to viewers Now that you have your bases covered for your video to entice YouTube, it’s time to put your effort on the viewers out there that will actually bring you the success you’re looking for. The more viewers you get, the more fans you'll have - and the more you'll be able to make money on YouTube . Here are a few tips you can do that may not dramatically change your ranking for YouTube SEO but will catch the eye of viewers. A stand-out thumbnail If you have your key phrase for your video already, go to YouTube and search for it to see your competition. Now look at the thumbnails of each similar video. Do you see a common style or theme between them that you could pin point? Good, now do the opposite. YouTube viewers will naturally gravitate to videos that catch their eye, so having a video thumbnail that stands out from the sea of other offerings is important. If you see a common color theme between your competition, make your thumbnail contrast so it’s prominent. That said, no need to use every single color possible. Hit them with your best shot (grab interest quickly) While this is something you’ll need to accomplish while you’re actually filming your video, it’s essential for keeping the attention of the viewer. Far too many YouTube videos suffer from the ‘long-intro syndrome’, which can make people lose interest and go elsewhere. To avoid this, you want to try to grab the attention of the viewer within the first 15 seconds. Keep your intro short and punchy. Tell the viewer exactly what they are about to see and get it to it. You can tell your “super interesting and only semi-related story” later. People usually come to YouTube to either learn something or be entertained, and if you’re not doing either of these in the first few seconds of your video, you’re doing it wrong. 04. Give them a reason to wait (viewer retention) Even if you’re able to grab the attention of a viewer quickly, it unfortunately doesn’t mean they’ll stay for the full video. Viewer retention weighs heavily on your video’s YouTube ranking, so you want people to watch as much of the video as possible. A tactic you’ve likely seen, quite a few times, on YouTube is the presenter giving a quick intro and then mentioning something interesting that they’ll show or tell you at the end of the video. There’s a good chance that if you mention that you’ll reveal something interesting at the end of the video that viewers will want to stick around for it. This tactic carries with it potential intrigue and allure, and could become indispensable in your YouTube toolkit. Engage engage engage! If YouTube sees a large volume of interaction on your video, its ranking will go up. Of course, you’ll need people actually watching your video to achieve this, but you can help get the ball rolling. This is where engagement is key. One thing you can do is ask your viewers to ‘like’, subscribe and comment on your video. It may sound simple, but this can really make a difference. To start a conversation, ask questions for viewers to answer in the comments. It’s your video, so don’t be afraid to ask away. Once you start getting comments on your video, be sure that you reply. Keep the conversation going by asking and answering questions. 05. Call to action Need to point something out to the viewer when they’re watching your video? Annotations, cards and end screens can make it easy for you! Cards are less intrusive than annotations, which provides a better experience for the viewer. They’re also more limited on customization options. Like annotations, you can set the type of card and the time it appears on the screen, but you can’t place it anywhere you want. Card types include video or playlist, channel, donation, poll, and link. Rounding out the helpful back-end features for your video is end screens . As the name suggests, end screens appear at the end of your video. You can add a call to action for viewers to subscribe to your channel and promote your website. Make sure this aligns with your marketing strategy. End screens are another great place to promote your other clips. Add a ‘suggested videos’ to your End screen to keep them watching content, even if it’s not yours. You just might be thanked by YouTube by getting a bump in your ranking. YouTube SEO may seem a bit tricky at first, but with the above tips at your disposal, you’re equipped to climb the ranks and to making it an integral part of your social media marketing.
- How to do market research in 5 simple steps
Whether you’re looking to start a business or already went as far as creating your website and other promotional assets, marketing is a priority for you. That is, if you want to gain new and keep existing customers. You may need to create a fresh marketing plan or adapt yours to meet the needs of today’s shoppers, since these are constantly changing. In order to do this, your first step will be to conduct market research. In this article, we’ll explain what this term means, the difference between primary and secondary research, and how to do market research of your own in five simple steps. What is market research? Market research is the process of gathering information about your target market to determine the key to your business’s success amongst this crowd. It involves understanding the behavior of consumers, such as knowing where and how they are shopping, what factors influence their choices, and why they do or don’t buy your products and services. This data will allow you to best serve your specific audience. Through market research you’ll also be able to learn about your industry, such as spotting top trends, examining the market size, and getting to know your competition. By the end of this research process, you’ll be able to draw conclusions about your market and get super clear on your business’s value. Primary vs. secondary market research There are two main types of research that all of the different methods fall into. Understanding a bit about them will allow you to decide which one, if not parts of both, best suits your market research needs. Primary research In simple terms, primary research is the direct study of customers. It’s the firsthand information on your market. Methods of research include things like focus groups, interviews, and surveys. This strategy is mostly useful for establishing your buyer personas and defining your target market , which we’ll dive into more below. When conducting this kind of market research, you can do either exploratory open-ended conversations, or come prepared with specific questions you want to discuss. You can decide which approach best suits you based on your needs. Secondary research Secondary research is mainly comprised of information that outside sources have gathered, but it’s not limited to just this. It includes all the data and records available, such as trend reports, market stats, and industry-related content. To access this outside information, you can turn to public sources and commercial research agencies, including places like the U.S. Census Bureau, Bureau of Labor & Statistics, trade and professional magazines, and even libraries. Internal sources are also reliable and useful. Look into sales reports to spot trends from the past. Also turn to digital marketing statistics, such as your website and social media account’s stats. How to do market research Following these five steps on how to do market research will allow your business to grow to new heights by being able to reach your customers more strategically: Define your buyer personas and target market Engage with your audience Determine the best methods to meet their needs Research your primary competitors Draw conclusions from your findings 01. Define your buyer personas and target market The very first thing you should ask yourself is ‘who are my customers?’ If you can’t answer this question, you can’t even begin to interpret their behaviors. This is where buyer personas come into play. Defining your own starts with creating a fictional representation of your ideal customers. Answer questions such as, ‘how old are they? ‘ ‘where are they located?’ ‘What kinds of jobs and hobbies do they have?’ You get the point, the more specific, the better the results will be. Likewise, it’s okay to have multiple buyer personas too - just make sure to specifically define each of them. Through your buyer personas, you’ll be able to discover your target audience. Your target audience is the real market you’re reaching. There is a specific audience size and available data you can find through both primary and secondary research on these people. As we’ll discuss more below, you can directly reach out to these people to engage with them and understand their buying preferences. 02. Engage with your audience Now that you’ve defined your target market, it’s time to pull a sample and pick their brain. Through primary research methods like focus groups, online surveys, user interviews and personal interviews, you’ll be able to get common opinions about your products and services. If you’re still in the process of starting your business, reach out to people that fit the common buyer personas you want to have as future customers. In order to find your sample, there are many different paths you can take. Ideally you’ll want to choose customers who purchased from you recently, as they’ll have a good memory of their experience. Also, people that almost purchased from you but didn’t in the end, such as abandoned cart shoppers. Other methods include turning to your social media accounts and asking coworkers and their friends. In all, you want to get a large variety of people. The more, the merrier. While conducting your research, have your goals in mind. Getting to that goal involves having planned questions or conversation topics. For example, you can ask your participants ‘how much are you willing to pay for our products/services?’ ‘do you prefer to purchase online or in person?’ and ‘how will you respond to the new product or service we are launching?’ At the end of your survey, make sure to reward your participants for giving you their valuable time. Offer compensation in the form of money, gifts, food, or something else. 03. Determine the best methods to meet their needs This step is pretty straightforward. Now that you have an understanding of your audience and have asked their opinions on your offerings, turn inward to yourself or your marketing geniuses at your company to determine the best methods to meet their needs. The practice of shaping your marketing efforts to fit your audience's needs is powerful for drawing customers toward your brand, and it lies at the core of an important practice called inbound marketing. An important thing to consider is your product branding, as the look and personality surrounding your brand will certainly determine your success. Likewise, promotional efforts including social media marketing and email campaigns have big impacts on your selling rate. Although there are tons of advertisement spaces online and offline, you’ll learn based off of your audience, as well as trial and error, which ones work best for your business. 04. Research your primary competitors This begins by classifying your business into one or multiple identifiable industries. Having your industry(s) in mind will allow you to determine who your competitors are. This is because you can download marketing reports for specific industries that list out this key information. Besides market reports, you can also turn to search engines like Google and social media channels like LinkedIn to search for industries and related companies. Note that the more specific you are about your niche market in the industry (step number one above), the more fluid it will be for you to spot your competition. Once you have your competitors in mind, the next step is to perform a SWOT analysis on them. A SWOT analysis is where you’ll write out the strengths, weaknesses, opportunities, and threats of each of these businesses. Make sure to address the prices of their offerings, the display of their products and services, and other specific information about their marketing efforts. After reviewing your customers in depth, you will be able to address how your business can compete with other companies in the field, what advantages you have in the industry, and what trends you should hop onboard with. 05. Draw conclusions from your findings So you have tons of data at this point regarding your target market, their buying and decision-making processes, how you plan to reach them, and who your top competitors in your relevant industry are. The last thing you need to do is pull all of these findings together into a formal report. Most of the time, this marketing report is part of a company’s business plan . That’s the case if you’re just starting out though. If you’ve been established for awhile or are using this information for one particular experiment, you can create an individual marketing research report. For both cases, you should lay out your background information, the purpose behind creating the report, and a summary of your findings for the four previous parts. Finally, end your report with strategic action items to meet your goals.
- Facebook retargeting: Why it’s so effective and how to start
When you create a website for your brand, remember to include a contact or subscriber form so you can reconnect with your visitors. That said, many distractions and competing priorities often lure people away from websites before they take action. So how can we solve this? Facebook retargeting. In this article, we’ll look at how you can incorporate Facebook retargeting into your social media marketing strategy to get your ads in front of previous website visitors. Then, we will show you how to set up your first retargeting campaign. You can launch and manage your campaign using Facebook Ads by Wix . The tool uses advanced machine learning to automatically retarget people who have visited your site. What is Facebook retargeting? Retargeting is an online advertising method used to show ads to people who once visited your website. These ads appear to your audience on Facebook’s platforms, including Instagram and their Audience Network and are an excellent way to tailor your Facebook marketing efforts. What will your audience see? Ideally you will serve personalized content meant to quickly catch the person’s attention —like displaying a product they recently viewed. Remarketing versus retargeting You may have heard of the term “remarketing” before. While it sounds similar to retargeting, these are two different ways to advertise on Facebook : Remarketing is the process of emailing former customers with relevant offers or information to bring them back to your site. Retargeting is the process of displaying eye-catching, relevant ads to previous visitors to encourage them to pick up where they left off in the buyer's journey or make another purchase. Why are Facebook retargeting ads so effective? You can use a Facebook business page to promote your website for free. Facebook’s users spend, on average, 38 minutes on the platform every day —offering a big window of opportunity for you to reach former visitors and customers. It is easy to control spending on this beginner-friendly platform, too. They target people who’ve already been to your site Most importantly, retargeting ads differ from standard Facebook ads . Running ads online can be tricky. You need to know your audience and, more importantly, how to use the advertising platform’s parameters to reach them. With retargeting, your ads get targeted to people who’ve been on your site, know your brand, and have already shown interest in your offerings. The ads are personalized and, thus, more engaging You’ve likely seen a retargeting ad on Facebook or other platforms: A familiar product image or description you viewed just a few days ago pops up as an ad, and you stop to take notice. You remember that you didn’t complete the checkout process because you left your credit card in the other room. Now, with your wallet sitting atop your desk, you go back and complete the purchase. For many of your former visitors, a personalized ad may entice them back to your site, too. Tip: Check out our roundup of the best Facebook ad examples for inspiration. Retargeting ads can be used to boost new item sales You can also use retargeting ads to promote related items, attractive offers and new product releases to previous customers. Simply segment your audience based on their purchase history to show them an ad that matches their interests. Retargeting ads improve brand awareness Your company may need to interact upwards of eight times with a potential customer before they finally purchase. Help keep your brand top-of-mind with retargeted ads that pop up from time to time. Even if one ad doesn’t trigger a purchase, the stream of brand exposure may influence their decision later. Retargeting can bring back visitors, customers and your competitors' customers While Facebook retargeting ads can remind one-time visitors about your site, you can also use them to reconnect with previous customers. Just target people who’ve performed a specific action, like purchasing a product or buying a subscription. You can also target people from similar demographic or behavior profiles, or even those who visited your competitors’ websites. How does retargeting work? Because your ads will target previous website visitors or customers, Facebook needs to know who they are. Retargeting uses these technical methods: With pixels (cookies) When someone visits your website, your site places a cookie in their browser, or a tiny data pixel that allows website owners to track visitors and learn more about them. For retargeting, the pixel provides valuable information about a visitors’ site behavior, including which pages or products they visited. Facebook Advertising syncs this information with your account to choose who to target. Here, you have two options: Behavioral retargeting , which reaches people who visited and engaged with your site before. Contextual retargeting , which reaches people with similar habits and preferences to your audience, but on other sites. Keep in mind that with behavioral retargeting, Facebook can only reach people who have visited your site. So, if your traffic numbers are low, start with standard ads focused on acquiring new visitors. With contact info (lists) If you use forms, checkouts or landing pages to collect visitor’s contact information, you can import those custom lists into Facebook. The platform will then identify which email addresses or phone numbers match existing users and will serve them relevant ads. The best practice with this option is to upload segmented contact lists rather than your master list and then create relevant ads based on their demographics and previous brand engagement. How to create a Facebook retargeting campaign in 7 steps Ready to harness the power of the largest social media network? You can start by using machine learning technology to run campaigns with Facebook Ads by Wix . Alternatively, you follow these steps to set up a campaign manually: 01. Set up your accounts To retarget on Facebook, make sure to set up the following accounts: A personal account A Facebook business page A Business Manager account 02. Customize account settings Go to your Facebook business page. Click on the section called Ad Center in the left sidebar and open the All Ads tab beneath it. 3. Click on Ads Manager. The campaign dashboard looks like this: You will use this dashboard to create, manage, and track any ads you run on Facebook, retargeting or otherwise. Before you do anything else, go to the Settings (gear) widget in the bottom-left area of the sidebar. Take a moment to fill in your business’s information as well as your Payment Settings : Add a payment method that Facebook can withdraw funds from to cover the costs of your ads. Also make sure to set a withdrawal limit on your account to ensure you never overspend on any given campaign. 03. Create your audience To create retargeting audiences, click on the Business Tools (waffle) widget in the top-left corner of your Ads Manager. Select the Audience option and the following screen will appear: You’ll want to use Custom Audience . Click “Create a Custom Audience” and select the correct source from the next screen: Since we want to retarget website visitors, you’d choose Website . However, you can just as easily use your other sources: App activity if you also have a mobile app Customer list if you have a CRM, email marketing, or eCommerce spreadsheet with customer email addresses or phone numbers Offline activity if you have data to upload from your brick-and-mortar business Click “Next” and fill in the following info: Give your pixel a unique, descriptive name and enter your website URL. Click “Continue” to let Facebook know which data to track from this source: You can get as specific as you’d like here: Decide if your audience meets ANY or ALL of the following rules. Track All website visitors , People who visited specific pages , or Visitors by time spent . To include more than one group, use the “Include More People” option. When finished, name your audience and click “Create Audience.” 04. Install the Facebook pixel Open your Facebook Business Tools menu and go to the Events Manager . You’ll be taken to a list of your Data Sources (i.e. the pixel and site you set up in the previous step): You’ll now need to install the pixel so Facebook can pull in data from your site. Click “Continue Pixel Setup.” There are two ways to do this: Manual or third-party integration. If you built your site with Wix, you can use the built-in integration for Facebook pixels. Select Use a Partner Integration , then click “Use a partner” and choose Wix from the next screen. Facebook will take you through the rest of the Wix setup process: Toggle on the Turn On Automatic Advanced Matching button and click “Continue” to get your instructions for installing the Facebook pixel. Make sure you test that the pixel works when you get to the “Verify Connection” step. Also, follow the steps outlined under “Set Up Events.” This will take you back to the events manager, where you should now see your data source as active. 05. Set up your campaign Go to your Ads Manager and click the green “+ Create” button to set up a campaign. Choose a goal for your campaign: Your goal depends on your audience and what action you want them to take on your site. Should they: Sign up as a subscriber? Message you about services? Buy a product? Pick the objective that most fits your campaign goals. Once you’ve set up and named your campaign, create an ad set with your preferred rules. You need fill in the following information for your ad set: Name The conversion event on your website Budget Start and end date Your custom audience Placement type (automatic is best) When you’re done, click the “Next” button. 06. Set up your retargeting ad First, Facebook wants to know your destination URL; in other words, when someone sees your retargeting ad, where do you want to send them to? Then, give your ad a name—something memorable and distinctive from the other ads you’ll create. Next, you’ll see the option to segment your audience. Rather than use Facebook’s parameters, select your custom audience from the dropdown provided. Next, set a budget for your ad that aligns with your cost-per-lead and return on investment goals. After that, follow our best practices for creating successful Facebook Ads . When satisfied with your ad, click “Place Order” and let Facebook do the rest. 07. Measure your results Keep a close eye on your Facebook retargeting campaign to ensure success. Your Ads Manager dashboard will provide you with rich information about your ongoing and previous ad runs. This metric will tell you if you’ve optimized your ads to reach your visitors and bring them back to your site. If you do not see many views or clicks, this could mean: Your website traffic numbers are too small. Try to drive more traffic to your site. Your ad creative or offer doesn’t convince your target audience to return to your site. Change your targeting settings and test different copy and images. You can also use your most successful retargeting campaign data as a framework for future campaigns, helping you drive even more traffic back to your site.
- Social listening: What it is and why it’s so important for your business
If you're a business who prioritizes staying "in the know," keeping up with social networks is just a part of the job in the online world. We’re not just talking about posting regularly either — even though responding to questions and concerns from customers is an important step for your online business presence. However, if you often find yourself semi-swamped with Tweets, Facebook posts, and Instagram DMs, imagine how many people out there are discussing your business or product without directly mentioning you? There are so many conversations happening on social networks that several pertaining to your business can go unnoticed if you’re not mentioned or tagged within the post itself. If you’re missing these conversations, you’re missing potential opportunities to help existing and find potential customers, as well as resolve issues that may have risen for past ones. Moreover, these conversations can allow you to see how others feel about your business. This is called social listening, and it’s a vital tactic to improve the perception of your brand. From the way you choose to create a free website to all of your social media marketing strategies, below, we’re going to tell you about what social listening is and how you can apply it to your own business. What is social listening? Social listening is actively monitoring conversations that are happening across social networks about your brand, products, your competitors, or other industry-related and relevant keywords. Then, you try to find actionable responses to these conversations. These responses could be in the form of a literal response to a social post or an adjustment to your marketing strategy due to feedback you found. Social listening allows a brand to be proactive in conversations about it, improving reliability, social relevance, and trust with your audience. Social listening also allows you to see the social media sentiment, which is how people feel about your brand by gauging whether the responses (on either a particular post or a broader range, such as account as a whole) received are positive, negative, or neutral. Knowing this can let you respond accordingly by changing your wording, advertising strategy, and more, so you can increase your positive reactions. Social listening versus social monitoring If you’re new to the world of social media management for your business, the terms “social listening” and “social monitoring” may seem interchangeable, but they aren’t. While the two share similarities, each has their own purpose and benefits. Social monitoring is the act of responding to customer comments, questions, and issues as they’re received. This reactive approach is primarily in place to get the commenter from point A to point B — whether point B is a how-to guide, support article that solves the issue, or information, such as how to contact support. This type of social interaction is not only vital for customers, but also the minimum effort you should be putting forth on your social media branding . Social listening, on the other hand, is proactive. It zooms out on social monitoring’s macro focus and looks at the bigger picture: How are people talking about your brand in conversations you’re not tagged in? For many businesses that don’t take part of social listening, these conversations are as far gone as the dark web, and this valuable data is lost to the ether. It’s not just about your brand, either. Social listening zooms out to your entire industry, so you can identify trends, keep up with competition, and let your customers know you’re there for them when they need you. Why is social listening important? Now that you know the difference between social monitoring and social listening, it’s a little easier to discern why the latter is important. In a nutshell, it provides insight that social monitoring doesn’t and wasn’t intended to do. It doesn’t mean this reactive tactic is not important, but here are some of the things you can’t find with monitoring that you can with listening. Proactive tactic : Allows you to take initiative and create opportunities instead of waiting for them. Identify happy customers: Surprise and delight happy customers by thanking them, giving special offers or perks. Find unhappy customers : Address unsatisfied customers head-on, without being prompted, to direct them to the solutions they seek. Pinpoint influencers in your industry : Find social accounts that hold clout within your industry. Define trends in your industry : Provide relevant, on-the-nose posts that respond to a trending topic in your industry. Take note of potential customers : Chime in when people are looking for suggestions within your industry. Provide customer service: Offer help to customers or remind them that you’re available to help them if they need it. Avoid PR nightmares: Address potentially brand-threatening situations before they grow into a full day of damage control. Get a sense of what people think of your brand: Without adding a mention or tagging you in a post directly, people will tend to speak more freely about your brand, allowing you to get an idea of how people perceive your brand. This kind of customer feedback is invaluable. Social listening in action Sometimes seeing is believing, even if we’re talking about listening. While we can tell you all the ways social listening can be used, seeing real examples can be just as helpful. Below, we’ve detailed a few examples of the tactic in action. Netflix Socks: Sometimes, just showing that you’re listening can be effective. Netflix proved that in a big way. It received several complaints on social media from users that were falling asleep while watching Netflix, only to wake up to spoilers or rolling credits. So, the streaming service took action in the most hilarious of ways. It made socks. Not just any socks — socks with a built-in sleep detection system that will pause Netflix if you doze off. Falling asleep to Netflix is far from Netflix’s problem. Still, the socks it created were in response to the comments it received from its users. It’s funny, fairly amazing, and more than a little bit clever. The cherry on top? The socks won a Shorty Award for Best Creative Use of Technology. Samsung responds to competition: As mentioned earlier, social listening requires you to take a look at your industry as a whole, including your competition. When Samsung noticed that one of its competitors, Huawei, released a new smartphone and focused on its camera and slow-motion video capture features, it was able to respond by adjusting its marketing strategy and focus on its own phone’s slo-mo prowess. Morton’s Steakhouse delivers to airport for one traveler This one sounds too good to be true, but there’s enough coverage on it to shirk any non-believers. In 2011, Peter Shankman jokingly tweeted out to Morton’s Steakhouse, asking if they’d deliver a porterhouse at the Newark airport when he landed. Well, the steakhouse saw the tweet and a man in a tuxedo holding a bag was waiting for Shankman when he got off the plane. You can even read Shankman’s full rundown of the story here . Social listening tools After reading about the opportunities you can find via social listening, we’re sure you’re excited to start trying it out yourself, but it wouldn’t be right to send you off without knowing the tools to make the entire process easier for you. Hootsuite Insights : Not only does Hootsuite Insights offer a rich set of social media analytics tools specifically aimed at listening, they also include an analysis of sentiment, trend-tracking, and in-depth performance reports. Brandwatch : This is a “does it all” tool that may be overkill for many small businesses. Still, Brandwatch offers a fantastic set of tools for things like competitor analysis, brand management, influencer marketing, and much more. Awario : If you’re looking for a sophisticated suite of social listening tools, Awario can help. It specializes in social media monitoring, social selling, social listening for both teams and agencies, and influencer marketing. Audiense : If deep insights into your audience is what you’re looking for, Audiense Insights should definitely be on your list. Whether you’re trying to understand your audience, or looking to further develop it, Audiense will get you there. Sprout Social : To say that Sprout Social offers an elaborate set of solutions would be an understatement, but that’s very much a good thing. Whether it’s social monitoring, customer care, or data and analysis (including social listening), it’s really hard not to recommend. Starting with Sprout Social may be a smart idea if you plan on seeking out additional social media management solutions after you’ve become a social listening master. By Blake Stimac Wix Blog Writer
- What is sustainable marketing? How the private sector is working toward a more sustainable future
Climate change and the existential threats of global carbon emissions have become a primary concern worldwide — and not just one reserved for governments and political figures. The topic has worked its way into the modern conversation, leading many consumers to adopt a more sustainable lifestyle. In fact, a third of global consumers will pay more for brands that produce environmentally-friendly products. A good marketing strategy must align with consumer values, and in response, many brands have modeled their businesses around sustainability and have shifted their strategies to provide transparency around their efforts. But before you add a sustainability page promoting your brand’s environmental initiatives while creating a website , it’s important to understand how to ethically—and impactfully—implement sustainable marketing in your strategy. A carefully designed sustainable marketing plan will help you avoid greenwashing , or misleading consumers into thinking your product, service, or organization is more environmentally-responsible than it actually is. In this article, we’ll not only define sustainable marketing, but show you how to effectively incorporate this concept into your business activities. What is sustainability? It’s important to understand the term sustainability in it’s modern conception before diving into how it affects marketing. The 1987 United Nations Brundtland Commission first defined sustainability as, “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Born from this definition, British management consultant John Elkington coined the term triple bottom line , or the idea that business decisions should balance people, profit and the planet. Elkington wanted to rethink capitalism and challenge business owners to consider the energy, natural resources and waste produced from sourcing, manufacturing, transporting and disposing of product material in addition to potential profit. What is sustainable marketing? While sustainability can have different meanings in terms of business, sustainable marketing refers to how a brand promotes its socially responsible products and services and commitment to environmentalism. Unlike other marketing trends , this type of marketing is not just another brand marketing strategy to promote a brand or product-–it’s the culmination of your business’ commitment to environmental and societal change. A sustainable marketing plan also needs to be just that: sustainable. This may imply an entire refresh of your marketing strategy and business operations while still considering your value proposition and customer pain points. To avoid greenwashing, sustainable marketing needs to also integrate and inform core business functions to ensure that the company practices what it preaches. If a sustainable marketing plan does not reflect actual business practices, it can lead to a huge loss of consumer trust. For example, fast fashion brands like Zara and H&M contribute a large portion of the 80% of discarded clothing worldwide . Both launched sustainable product lines but provide insufficient detail regarding their supply and production chains, inviting harsh scrutiny. Critics wonder if this lack of transparency is a false marketing ploy designed to make the companies appear environmentally cautious. Benefits of sustainable marketing Tensie Whelan and Carly Fink of the NYU Stern Center for Sustainable Business wrote in the Harvard Business Review that sustainable businesses, both large and small, experience greater business efficiency and better financial performance. This is important as the cost of climate change is impacting businesses indiscriminately. Since sustainability requires a holistic business approach, it often leads to more innovation since these companies, as nonprofit digital marketing firm Yodelpop puts it, “look ahead to potential societal issues as opportunities.” Sustainable marketing also contributes to long term consumer trust, giving businesses a competitive advantage. Consumers identify more closely with brands committed to the triple bottom line and transparency. Creating a sustainable marketing plan Sustainable marketing requires a multi-faceted approach. All departments must unify to achieve sustainability goals without deterring each other's business efforts. Because of its transformative nature, adopting a sustainable marketing methodology is a worthy, but complex, process. And the route you’ll take depends greatly on how long your business has operated. Many newer companies were founded with sustainability as a fundamental brand value and adopted these practices from the get-go. For example, Oatly was created to reduce the demand for milk and the impact of the dairy industry’s greenhouse gas emissions. Oatly’s vision is to create “a food system that’s better for people and the planet,” and their sustainable marketing strategy centers around making customers feel that their purchase creates a more sustainable world. According to Forbes, 70% of Millennials pay more for brands that support a cause they believe in, a statistic Oatly has taken and ran with: As part of its sustainable marketing strategy, the oat milk company uses a casual, hipster brand voice that speaks to its young, environmentally-aware target demographic. The company aligns its vernacular, graphics and font across all marketing assets to emulate the characteristics of its branding. But they also know the value of consumer trust and work to attain it: Oatly is dedicated to ensuring all aspects of its business are as sustainable and transparent as possible. They do this by minimizing its impact, creating an alternative to milk, reducing the demand for dairy as well as committing to transparency. The company publicizes its environmental targets and their plan to meet them in its 2020 Sustainability Report . In addition, this document not only outlines the steps they’ve taken to reduce their carbon footprint, but how their product positively impacts the environment. While the reality remains that no business can produce zero waste or carbon emissions, there is still tremendous opportunity for companies to reduce their impact as much as possible. Oatly is a great example of how newer companies should create a sustainable marketing strategy because it exemplifies how to gain—and keep—the trust of your target audience. On the other hand, legacy companies often need to update their product and marketing strategies to better align with sustainable values. One of the most well-known examples is Lego. When the company was established in 1932, environmental impact was not a primary concern. But with the increased consumer demand for sustainable business practices, the company announced its new sustainability plan in September 2020. Today, Lego has an entire website page dedicated to its sustainability goals. Two primary targets include a commitment to creating all Lego pieces from plant-based materials, such as sugarcane, by 2030 and producing all packaging using recycled or renewable materials by 2025. Lego markets this initiative with website images and a YouTube video of Lego men collecting trash as well as tree structures made entirely of Legos. The toy company uses recognizable visuals of its iconic colorful building blocks and of course, the classic Lego man. The connection to childhood evokes emotion and nostalgia, and also screams the importance of creating a sustainable world for future generations. Lego shows that older companies are still able to incorporate sustainability into their business strategies. Now that you have an idea of what your business needs to do, here’s how you can start creating a sustainable marketing strategy. Take advantage of existing resources Keep in mind that sustainability is not a separate sector, but should be incorporated into your entire business. However, the idea is still relatively new and companies may not know where to begin. Here are some useful resources you can use to get started: The Small Business Administration offers a free Sustainability Toolkit that includes an abundance of information. You can also check out Constellation Energy’s guide on creating a business sustainability plan . In addition, there are climate consulting firms your business can hire such as: Green Places - Helps businesses calculate their carbon footprint and set reduction goals. Carbon Trust - Works with companies worldwide to become climate neutral. Lastly, check out these free online carbon emissions calculators to get a quantitative understanding of your company's environmental impact: Environmental Protection Agency (EPA) Carbon Footprint Conservation International Start broad and think long term As Adanma Onuoha , the Marketing and Communications Officer for the Network for Business Sustainability says, “The public knows that sudden change is almost impossible, so you need an objective that targets high-scale change over a large timeframe.” It’s helpful to designate a point person or team to keep track of your sustainability efforts as your business works toward its goals. Depending on your company size, you may even want to hire a sustainability director. Once you’ve named an owner of the project, have them create a list of sustainability goals, in collaboration with the rest of your staff. These goals shouldn’t be new marketing campaigns–they should be actionable steps you implement over time so your company can slowly adapt. Once you have a comprehensive strategy in place, start thinking about how to market your company’s dedication to sustainability to consumers. Promote communication across your company Your strategy needs to address your product’s lifecycle. While your product development may cause minimal environmental detriment, other areas of your company may still produce unnecessary waste and carbon emissions. Ensure all departments communicate their processes as part of your sustainable business strategy. Product developers, business executives and marketers need to align business activities and ensure that sustainability goals are implemented. If you do this, you’ll not only earn the public’s trust, but you’ll safeguard the business from any unintentional greenwashing. Form partnerships with other companies Sustainability forces businesses to think on a broader scale beyond profit through collaboration and transparency for the greater good. Marketers need to consider how combined industry activities contribute to a sustainable ecosystem. According to the Guardian , doing so allows all parties to do away with the “limits of their individual power to create transformational change.” A primary example of this is B-Lab , the nonprofit organization that certifies B-Corporations. According to their website, B-Lab “creates standards, policies, tools, and programs that shift the behavior, culture, and structural underpinnings of capitalism.” This organization works with business partners to create more holistic, economically-beneficial and environmentally-friendly business models. Those who certify as B-Corps have access to the organization’s resources to help bridge the gap between individual companies. In addition, B-Lab helps unify values and goals while ensuring they still earn a profit. Another example of an industry partnership is Sephora’s Clean and Planet Positive program. This partnership expands their original Clean at Sephora program, which included 50 makeup and skincare brands dedicated to chemical-free and plant-based ingredients. Sephora announced this new alliance in July 2021 and to be considered, companies must meet four requirements: a commitment to climate, sustainable sourcing, responsible packaging and donation to an environmental cause. All packaging is labeled with a green seal so customers know which products are a part of the program. As of writing, the program includes only 18 brands.
- Showcase: beautiful jewelry websites created with Wix
Not all that sparkles is gold. It could be a really beautiful Wix website with images of gold, like these jewelry websites we have here today. The exquisite taste of the Wix users who created these sites is evident not only in the jewelry, but also in the web design itself. Beautiful photographs placed just right, wonderful use of typography and great product display are just some of the niceties these sites have to offer. These websites, created with the Wix website builder, do a terrific job in presenting jewelry pieces as prestige and desirable objects. This is not bling, this is class.
- Facebook pixel: How to use it right for your FB ads
Running Facebook ads is something that many small businesses eventually consider at one point or another. However, if you don’t know a lick about advertising, let alone on Facebook, it can be very intimidating. Don’t worry though, the insight and knowledge you gain far outweighs the learning curve. (Plus, you have us!) Seeing real success with your Facebook ads comes down to getting to know your audience. Gathering these insights through long, personal conversations with each of your customers isn't always possible. Instead, what if you could collect specific data about them that helps you better target your ad campaigns? Enter the Facebook pixel. When added to your free website , this small piece of code can give you incredibly valuable data that will help you along your path of Facebook advertising . We’re going to show you how to get started with it below. What is the Facebook Pixel? The Facebook pixel is a small piece of Javascript code that can enhance your Facebook marketing efforts when you add it to your website. Those who have actually heard of it may have the assumption that the pixel is only used for tracking and measuring user interactions. While it can very much do this, it’s not its only trick. This feature can be used in conjunction with your Facebook business page to build your audience, track general or specific conversion events, and assists with ad retargeting. The data gathered from these functions translates to sharper audience targeting/ad delivery and more thorough knowledge about how visitors use your website. So when creating a Facebook account , don't forget to remember the pixel. I’m not ready to advertise on Facebook, should I still install the pixel? YES. A resounding yes! Even if you’re not ready to begin Facebook advertising, you should install it as soon as you can. Why? When you're ready to start advertising, you'll already have an immense pool of data to work with. Simply because the pixel will begin collecting data from the time it’s added and you elect to keep that data for up to 180 days with certain tracking methods. This is also necessary for later facebook retargeting so don't neglect it. How to create the Facebook pixel Possibly the best part of the Facebook pixel? It’s not rocket science to implement. Creating and adding it to your website is a pretty straightforward process. Once you create a Facebook page , you’ll first need to make sure you’ve correctly set up Facebook ads before you can create a Facebook pixel. Once you’re ready to go on that front, follow the instructions below to create your very own pixel. Login to the Facebook Ads Manager Click on ‘Tools’ from the top bar menu Click ‘Pixels’ Click ‘Create a pixel’ Give your pixel a name Click ‘Create pixel’ Seeing something different? If you’re on a page that doesn’t show the top bar menu shown in the video above, click on the hamburger menu at the top left of the Ads Manager. Under the Measure and Report section, select ‘Pixels’ and follow steps four through six above. How to install the Facebook pixel to your website While creating a Facebook pixel is nothing but a series of clicks, installing it can be a little more involved, depending on your website host. Once you have created the pixel, it’s time to install it, and you’ll be asked what you’d like to do next. You’ll be presented with a couple of options: Connect a Partner Platform (like Wix), Manually Install Pixel Code Yourself, or Email instructions to a Developer. The installation process will depend on your website host and whether you’re comfortable enough working with code. ( Some installations will be easier than others out there. ) Luckily, Facebook does a great job guiding you where you need to go and how to install your pixel on your website. What can the Facebook pixel do, exactly? If you haven’t guessed yet, the Facebook pixel isn’t just a one-trick pony. It’s designed with a few core functions in mind, but how you use it depends on what type of goals you have and what data you’re looking to track. Below, we’re going to show you just how powerful and flexible it can be. Conversion tracking Conversion tracking lets you explore the specific actions your site visitors performed on your pages. You can use this information to your advantage — optimizing your ads for the actions people take or promote certain pages from your website that were previously visited by them. You could even add a coupon code within the ad, which will incentivize them to come back to your site. Conversions tracked will appear in the Facebook Ad Manager and Facebook Analytics dashboards for review. There are three ways to track conversions with the Facebook pixel: Standard events : Standard events are typical actions that are predefined when you create your pixel, such as when a visitor adds an item to their cart or wishlist, initiates or completes a checkout, views content, fills out a form, and more. fThey allow you to track specific activities performed on your website. Each standard event requires an additional piece of code added to your website, though you can avoid this by using custom conversions (more on those below). Custom events : Custom events are actions that you define and that the pixel tracks. These events go beyond what the standard events offer. For example, use custom events to track the visitors that clicked a specific CTA and see the paths they take from there. When you name these events after the action they correspond to, it makes it all the more easier to follow user paths through the data later on. Essentially anything outside of the standard event presets is considered a custom event. For example, inbound/outbound links. Custom conversions : If you want to get a little (or a lot) more specific in the data your tracking, set up custom conversions. This type allows you to add multiple rules to events that you otherwise wouldn’t be able to with standard events. Example: Track sock sales over $20 Add a rule for the socks page of your website Add an additional rule for the value of ‘20’ A benefit to using custom conversions is that since they’re URL-based, there isn’t any additional code to add to your website, like with standard events. You’ll simply need the base pixel that you created. While custom conversion tracking is flexible, it’s not without its limitations. For example, there’s a limit of 100 rules per ad, and they do not work with dynamic product ads. Feel a little lost with custom conversions? Don’t worry. Facebook has an article for just this. Custom audiences The Facebook pixel allows you to create custom audiences for ad retargeting. Custom audiences are flexible, and you can make them basic or complex, depending on what you’re looking to achieve and who you’re trying to reach. When creating a custom audience, you have the option to target all website visitors or people who visited specific web pages. Both options allow you to filter your list by setting a maximum on the number of days that have passed since someone’s last visit. This is important, depending on who you’re trying to target. For example, if someone has abandoned a cart on your site and you’re looking to target this group of people, they’re more likely to return if they visited your site 2 days ago versus 90 days ago. When choosing the option to “Target people who visited specific pages,”, you can either add the exact URL you want to be tracked or use the “URL Contains” box. This section will track all links that include a specific portion of a URL. To break this down:, If you have individual sock pages for both men and women, you can use the value of “socks” in the “URL contains” section to keep your eyes on both pages. You can also use “exclusions” to further home in on the exact audience you’re trying to reach. You can exclude specific site pages or parts of your audience that have performed certain actions. Say you’re looking to advertise to people who’ve already gone to your website’s online store, but never purchased anything, so they never got to the “Thank You” page that appears after someone completes a transaction. You can create a custom audience for just this by including visitors that went to the Store page and excluding the Thank You page. Another example would be if you’re trying to run an ad to a wide audience for potential new customers. In this instance, you could exclude people who have made a purchase within the past 30 days, so only new customers or people who haven’t bought anything from your site in over a month would see your ad. You may also create a custom audience based on the amount of time visitors spent on your website. It happens all too often: People spend a long time on your website but never make a purchase. Not to worry! A well-placed ad targeted at them, with a possible incentive (such as a discount or free shipping) may be just what they need to return to your website and make it through checkout. Lookalike audiences If you’re trying to reach potential new customers, you can create a “lookalike audience” based on a group of your existing customers. Creating a lookalike audience is very straightforward, asking only for a source group, location, and audience size. There’s a decent chance that your Lookalike Audience will be interested in your business but may not have been exposed to it yet. People that have similar qualities or interests of your source group will be placed in your new lookalike audience so you can begin targeting them. Audience size The audience size range is between 1% and 10% of the total population of the chosen country, with the 1% being those who most closely match your source group. So, if you’re selecting the United States, 1% will give you a Lookalike Audience size of over 2 million people. The further you widen the audience size, the less similar the people will be from the source group. Still, it can be a good idea to go with a more significant selection if you’re trying to get your ad in front of new faces. If you want to create multiple Lookalike Audiences that are different only in size, you can choose the “Show Advanced Option” drop-down at the bottom of the screen. Select the number of audiences you’d like to create, and then choose the value in size percentage for each. Creating a Lookalike Audience from a Custom Audience You can create a lookalike audience from a custom audience using your Facebook Pixel’s website traffic data. A great example would be building a custom audience of all the people who’ve purchased from your website. Then you can choose that custom audience as your source when creating the Lookalike Audience. Source groups for Lookalike Audiences aren’t limited to your Pixel data, and you can create one from sources such as the fans of your Page and more. You can create up to 500 Lookalike Audiences from a single source audience. Once you know how to use the Facebook Pixel to track conversions, retarget your ads, and optimize ad delivery to the best people, you’ll never look back. It’s an indispensable tool in your business toolkit to get in front of your customers. seo
- 10 marketing fails you should avoid
In today’s sophisticated digital marketplace, people have more options and more opportunities to test and compare products and services before they make a decision. When you develop a marketing strategy , you need to take into account that your target market has more choices than ever. You have to adapt to a new style of marketing that is more authentic and more people-oriented. It’s time to stop making these marketing fails in your modern-day business because they have long stopped bringing any results and could be potentially damaging to your brand. Keep these marketing no-no’s in mind as you develop your marketing plan : Fabricating Telemarketing Direct mail marketing Spam Intuition Selling over dialogue Unreachable Poor content Fake testimonials 01. Marketing fail - fabricating In the past, online consumers were way more gullible; you could easily funnel them to your landing pages by playing on their fears and creating a false need. Today’s consumer can see right through half-truths in marketing messages and go directly to sites that offer real information, products or services. 02. Marketing fail - telemarketing Avoid this at all costs. You won’t even get one bite and you’ll embarrass yourself. Chances are your call will initially be screened thanks to caller ID and many times will go unanswered. Nobody wants to be read from a script about a new and exciting exclusive offer available only through you. 03. Marketing fail - Direct mailing Direct mail is completely ineffective unless you know everyone on your mailing list and their buying habits, which is highly unlikely. If you do send snail mail, make sure it’s in the form of a letter, not a postcard and be sure to offer something of value. Giving a free sample and a coupon still works, but not for every type of customer or business. 04. Marketing fail - Spam It’s crucial that your emailing list be streamlined to contain only members of your target audience. Segment your audience into different customer types, and send out only content that is relevant to their interests and needs. 05. Marketing fail - relying on intuition instead of relying on hard data and stats. Those who do not test and analyze are destined for failure. In order to produce results you need to focus on that which has proven to be successful, and you can’t do that without controlled testing of promotions and thorough evaluations of your available stats. 06. Marketing fail - selling over dialogue You must communicate with your audience, don’t just show them adverts. If you focus too much on selling, you won’t get very far. Open a dialogue with your audience and connect with them. 07. Marketing fail - being unreachable Never underestimate the customer’s need to reach you. Many clients will not even consider your business seriously if you don’t display at least two contact options on your website. By allowing them to get in touch easily you are creating reliability and loyalty. 08. Marketing fail - poor content Writing crappy keyword-stuffed content instead of providing worthy and useful information. Long gone are the days when search engines couldn’t tell good content from bad. Remaining in the top 10 search results requires top quality content with value being placed on the number of shares your articles have achieved as opposed to the number of backlinks as in the past. 09. Marketing fail - fake testimonials. It is essential to offer third party credibility. People need to know someone they trust recommends you as well.
- 5 tips to master CTAs (that actually work)
CTAs, or calls to action, are ubiquitous on the web. Every banner ad, blog post and knowledge base article will finish off with a directive about where to click. When writing in the online realm, we not only want to inform and delight our users, we also want to show them what their next step should be – in the clearest way possible. Through tests, trial and error, and more than a decade of experience, we’ve honed in on some best practices when it comes to CTAs, and learned the hard way what doesn’t work. Following these guidelines – and steering clear of these pitfalls – has helped us create a consistent style when it comes to writing CTAs. It helps us streamline what we do, provide clarity to our audience, and – best of all – it helps us get clicks. Here’s an inside look at some of our rules of thumb when it comes to writing CTAs: 01. Don’t say, “click here” Though this call-to-action example is about as clear and concise as you can get, we’ve found it falls short because it tells users that they should click, but not why . Rather than go for this classic (and boring) CTA, we opt for benefit-driven CTAs that show our users where they’re going, why they should go there and what they’ll get from doing so. 02. The problem with, “Do this, this and this” A common error we’ve come across is too many ideas in one CTA. Not only does this make the CTA long and unwieldy, but it also confuses users. If you ask visitors to do 2 or even 3 things in a CTA, they won’t know which action to take, or why they should click at all. Write CTAs with just one directive. And if you need to provide more information, do it in your body text. This is not just great for the users; it will also help you when the time comes to measure the effectiveness of your CTA. 03. Embrace action words Convincing users to take action depends on many factors, from how attractive your offer or product is to the appeal of your design and text. But a good, action-oriented CTA can go a long way to giving your visitors the extra little push they need to click, call, or send you an email. Start your CTAs with a verb – an action word that helps to sell users on the benefit of clicking. 04. Match the tone and voice of your text It’s easy to write a CTA that’s cute, funny, or simply looks right in the space that the designer has given you. But your CTA should tell the same story as the rest of your text – and use the same language to do it. Otherwise, your users can get confused or annoyed, and they may simply give up and click away from the page without taking action. So while it may be tempting to make every CTA, “Click here for world domination,” stick to the story you’re telling. 05. Don’t try too hard to sell We’ve all experienced the moment when someone tried a bit too hard to sell us something. This makes most of us pretty uncomfortable, and oftentimes leaves us with a lasting, negative view of the brand. Moreover, it smacks of desperation and probably decreases the chances we’ll ever purchase from that business. At Wix, one of our core values is “tell, don’t sell,” and we carry this through to the way we write our CTAs. We want our users to make choices based on our products, their merit, and how we describe them. And we’ve found that trying too hard to sell them on a product can quickly backfire, giving them instead a feeling of suspicion or mistrust. While you may find that the CTA, “Buy It Right Now,” works for you, don’t overuse it. Instead, focus on what users have to gain. You can keep words that create a sense of urgency, however, particularly if what you’re promoting comes with an expiration date. Including “today” and “now” in your CTA makes a lot of sense when you’re running a sale. Let’s wrap it up The way you use CTAs depends on what type of material you’re creating and what you want to achieve. That being said, it’s vital that you measure your CTAs. Determine what’s getting your users to click and what they’re not interacting with. This will give you a really good idea of what works – and what doesn’t – for your brand. Did you like this article? Subscribe to the Wix Content Blog for your dose of free expert writing tips, ideas and inspiration. You won’t regret it! You can also check out this guide for more beginner CTA tips. Ready to establish a powerful online presence? Create a website with Wix today !
- Memes 101: What they are & how to use them
The internet is a living thing. It changes, evolves and responds to live events. With technology constantly developing, one can blink and miss the current golden age of the latest online phenomenon. So if you suffered from a really long blink during the last decade, give or take, you might have missed the divine wonders that go by the name – “memes.” Before we begin with this “everything you wanted to know about memes, but were too afraid to ask” guide, let’s make sure we’re all on the same page regarding the pronunciation of this funny word. The word “meme” is pronounced with a long “e,” like the word “seem,” just with an “m” instead of the “s.” Afraid you won’t remember the right pronunciation and cause havoc mixed with embarrassment if the subject comes up during the next family dinner? Remember this sentence: “Low self-esteem? Every night the same bad dream? No one wants to join your team? Don’t worry, it’s not extreme. Have a cup of ice cream and send someone you like a funny MEME.” We could have just given you a link to a recording of someone saying the word , but where’s the fun in that? Not everything can be as easy as creating a website . What are memes? The original “meme” was a term coined by Richard Dawkins to describe how cultural information spreads. However, unless you’re wandering through the halls of the nearby sociology school, when someone mentions the word “meme,” they’re probably referring to a funny image or a video being shared on social media. The common use of the word “meme,” usually refers to the “internet meme,” a subset of the general meme concept. Remember that thick book you used as a weapon during fights between you and your brother? Well, dictionaries have other purposes. One of them is to provide us with dry but informative definitions. Case in point: Most common internet memes are image macros – photos with a bold caption written in Impact font. The text will usually be humorous or sarcastic. Aside from this familiar form, memes can also be a video, GIF, saying, an event or pretty much anything that can be copied or slightly changed and go viral across the web. Why do we use them? If you got this far, you probably understand what memes are, so the next question in line is, why do so many people use them around the world every day? Simply put, they are the internet’s inside jokes. They convey a feeling of familiarity and relevance, being a part of something bigger. The cultural knowledge you gained from years of watching television and browsing social media channels has now made it possible for you to understand and enjoy this joke. That’s the secret ingredient that turns memes from regular jokes to viral material. There are few more reasons why memes are one of the go-to moves of the average social media user, as well as your more seasoned social media influencer : They're eye-catching. They enable you to express complex ideas through a simple concept by relying on the meme context, origin and common use. They have a viral potential. They push you to paint your creative thoughts in more humorous colors. They're easy to create. How to use memes The most vital part of using memes is to understand the context of the content you’re sharing and to know how to leverage its full meaning. The best way to do so is by spending some quality time with your best pal Facebook, and start putting some work into the scrolling wheel. If your Facebook friends prefer a wild bingo night over sharing funny memes, you can always visit Know Your Meme . This website documents internet memes and serves as a knowledge hub about their origins. You can browse the most popular memes and check out common uses of each one. Examples of the best memes We can continue with more detailed descriptions of meme usage, but sometimes, it’s better to show the flying, yellow elephant than to talk about it. For this showcase, we decided to focus on image macros, so “ Rickrolling ,” “ Be Like Bill ,” “ All Your Base Are Belong To Us ,” “ Spinning Dancer Illusion ,” “ Double Rainbow Guy ” or “ Dancing Baby ” – we’re sorry, but don’t wait for an invitation to this party. Here are 10 examples of the web’s greatest, funniest and most popular image macro memes: 01. Bad Luck Brian 02. First World Problems 03. (Captain Picard) Facepalm 04. One Does Not Simply 05. Philosoraptor 06. What if I Told You 07. Success Kid 08. Condescending Wonka 09. Conspiracy Keanu 10. X, X Everywhere How to create memes Wondering how to create a meme by yourself? Well, you can sleep late and prepare the pancakes, because it’s easy like a Sunday morning. Meme generators are scattered all over the web like flyers on the sidewalk, just next to the guy who hands them out. They’re free, simple, accessible and they don’t require any kind of software installation. No need to waste time on choosing a font or trying to center the text – all of these preferences are already set. Because we don’t want to exhaust your tired fingers with typing “Meme Generator” on Google, here are some great resources you should try: imgur.com/memegen – A meme generator by Imgur, the popular free image hosting platform. Straightforward and simple. https://imgflip.com/memegenerator – Fast, clear and easy to use. Allows users to create “private” downloadable memes that won’t go online unless you decide to publish them. The evolution of memes Internet memes have evolved, hand in hand with the rise and transformation of the internet. From the Hamster dance meme of the mid-1990's, to the rise of TikTok today, memes have grown in popularity and evolved into almost an art form of their own. Today memes encompass a range of styles and types from dank memes, to deep fried memes, to those inspired by surrealism. Some brands have even decided to get involved in the world of memetic marketing, which is using memes for marketing. Gucci did it as early as 2017 with their tfw gucci watch campaign which saw them using memes on Instagram as part of their marketing efforts. Love it or hate it, it generated a lot of interest and attention - which is what it's all about anyway, right? What are memes FAQ Why is a meme called a meme? The word "meme" was coined by Richard Dawkins in his 1976 book "The Selfish Gene." Dawkins defined a meme as "a unit of cultural transmission, or a unit of imitation." He argued that memes are similar to genes in that they can be copied and spread from person to person. What is the main purpose of a meme? The main purpose of a meme is to spread an idea or concept. They are a fun and easy way to express your emotions, share information, connect with others or start conversations. You can also use them to promote products or services. What are the types of memes? Memes are constantly evolving, and new types of memes are being created all the time. But here are just some of the types of memes that exist: Image macros: These are the most popular memes, the ones that use a picture or image with a caption. The image is often humorous or absurd, and the caption usually expresses an opinion or makes a joke. Advice animals: Advice animals are memes that use a picture of an animal with a caption that gives advice. The animal is often used to represent a certain personality type or attitude, and the caption usually offers some kind of advice or wisdom. Copypasta: This is a block of text that is copied and pasted over and over again and spread all over the internet. Copypastas are often used to troll or spam people.
- How to start an LLC in Pennsylvania in 7 steps
Turning your idea into a business? Start with a domain name→ For entrepreneurs, starting a Limited Liability Company (LLC) in Pennsylvania can be an exciting endeavor. This article will walk you through the key steps in forming an LLC, from brainstorming business name ideas to weighing the costs and benefits involved. Whether you're a seasoned business owner or new to the entrepreneurial world, understanding how to navigate starting an LLC is crucial. As we outline the process of starting a business , remember that starting an LLC is more than just legal documents. With proper preparation, your LLC can become a stable, profitable business. Thinking about starting a business? Lock down your brand’s domain before someone else does. Wix makes it easy to get your domain, email, hosting and SSL all in one place. Plus you'll get 24/7 support every step of the way. How to start an LLC in Pennsylvania in 7 steps Pick your business name Choose your registered agent Obtain relevant state business permits File a Certificate of Organization Draft your LLC operating agreement Apply for an EIN and pay relevant taxes Organize your annual reports 01. Pick your business name Choosing a name for your LLC is the first step in starting a business in Pennsylvania . This is not only an artistic process it's also very much a legal one which makes it important to get right. Your company name should be distinct and neither too similar nor the same as any other name that is on file with the Pennsylvania Secretary of State . To ensure that your chosen name complies with state laws, make sure it ends in "LLC," "L.L.C.", or "Limited Liability Company." In PA there is no legal requirement to publish your LLC or its name in newspapers once established. Here's how you can create a business name that stands out and meets legal requirements: Check for availability : Use the Pennsylvania Secretary of State's online database to search for existing business names. Follow naming guidelines: Avoid restricted words that could confuse your LLC with a government agency (e.g., FBI, Treasury). Consider your online presence : Perform a domain search if you plan to also focus on creating a website. It makes sense, for branding, that your domain name and business name are the same. Tip: Consider using a business name generator to choose your LLC name. 02. Choose your registered agent Every LLC in Pennsylvania must have a registered agent, an individual or company that agrees to accept legal papers on behalf of your LLC. Generally in PA they call this a registered office but it's the same as an agent. Your registered agent must be available during regular business hours and have a physical address in Pennsylvania. PO or mail boxes are not allowed. Need help setting up your LLC? Wix has partnered with LegalZoom , the No. 1 choice for online business formations to help you start, run, and grow your business. 03. Obtain state business permits Depending on the nature of your business, you may need specific permits or licenses to operate legally in Pennsylvania. These could range from general business licenses to industry-specific permits. To obtain the necessary permits in order to register your business , follow these general steps: Identify requirements: Check with local and state agencies to determine what permits you need. Complete the applications: Fill out all required paperwork accurately and submit them to the appropriate authorities. Pay any fees : Be prepared to pay any associated fees for obtaining your permits. Let’s say you want to start a trucking business in the state. First, you’ll need a permit to operate. For example, if you plan to haul goods within Pennsylvania, you'll need an intrastate motor carrier license. If you plan to haul interstate, then you'll need a Department of Transportation number and a Federal Motor Carrier Safety Administration (FMCSA) number. Learn more: How to get a business license 04. File a Certificate of Organization The Certificate of Organization is a critical document that officially creates your LLC in Pennsylvania. You'll file this with the Pennsylvania Secretary of State, either online or by mail, along with the required filing fee. Fill out Form DSCB 15-8821 : This is the specific form used for filing an LLC's Certificate of Organization in Pennsylvania. Submit and pay fees : Complete the submission process by paying the $125 filing fee. Docketing statement DSCB:15-134A : A supplemental form required for tax setup. 05. Draft your LLC operating agreement While not legally required in Pennsylvania, creating an LLC Operating Agreement is highly recommended. This internal document outlines ownership structures, member roles and operational procedures for any type of business . Here’s why an operating agreement is important: Clarifies business rules and guidelines : It sets clear expectations for members regarding operations and conflict resolution. Protects your LLC status : Helps maintain limited liability status by proving that your LLC is a separate business entity . Prevents misunderstandings : Reduces potential disputes among members by detailing policies and procedures for how the business should be run. 06. Apply for an EIN and pay relevant taxes An Employer Identification Number (EIN) is necessary for hiring employees, opening bank accounts and filing taxes as an LLC. You can apply for your EIN via the IRS website, either online or through the mail. Make sure to understand your business tax obligations as an LLC owner. You'll need to research state-specific taxes that apply to your LLC, such as franchise tax or sales tax. In Pennsylvania for an LLC owner this includes a 15.3% self-employed tax (12.4% social security, 2.9% Medicare). For more information, visit the Pennsylvania Office of Comptroller Operations . PA has a complex local tax system and depending on where your office is, you may owe a business privilege tax or mercantile tax to your specific municipality or borough. 07. Organize annual reports Starting in 2025 , Pennsylvania will require LLCs to file annual reports to keep their information up-to-date with the state. These reports will need to include current contact information and details about your business operations over the past year. To ensure you’re compliant with this make sure to: Know due dates : Your Pennsylvania Annual Report will be required each year by September 30th. Maintain proper records: Keep accurate records throughout the year to simplify report preparation when due dates approach. Submit and pay fees : Complete the submission process by paying the $7 filing fee. How much does it cost to start an LLC in Pennsylvania Starting an LLC in Pennsylvania involves various costs, which are essential to budget for when planning your business. Here's a breakdown of the expenses you can expect: Filing fee for Certificate of Organization: The state of Pennsylvania requires a fee to file your Certificate of Organization. This is a one-time cost that is mandatory for all new LLCs. For an LLC it costs $125 . Registered agent fees: If you choose to hire a professional registered agent, you will need to pay for their services. Fees vary depending on the provider and the level of service you require. State business permits and licenses: The cost for permits and licenses can vary widely depending on the type of business you're starting and the specific regulations in your industry. Operating agreement: If you decide to have your Operating Agreement drafted by a professional, there will be legal fees involved. However, drafting it yourself can reduce costs. Employer Identification Number (EIN): Obtaining an EIN from the IRS is free, so there's no cost associated with this step. Annual report filing fee : There is an annual fee for filing your LLC's report with the state of Pennsylvania. This recurring cost keeps your business in compliance with state regulations. State taxes: Depending on your business structure and operations, you may be subject to various state taxes. It's important to consult with a tax professional to understand these costs fully. Additional costs may include: Legal or financial consulting fees : If you need professional advice during the formation process, these services will add to your startup costs. Domain registration and website creation : Learning how to make a website is crucial in today's online market. Costs here include domain registration and potentially hiring a web designer or using a website builder like Wix. Business insurance : Depending on your industry, you might need various types of insurance to protect your LLC. Learn more: How much does it cost to start an LLC Who can start an LLC in Pennsylvania To form an LLC in Pennsylvania, there are specific eligibility criteria that need to be met. It's crucial to understand who can start an LLC before you begin the process. You must be at least 18 years old to create an LLC in Pennsylvania. There is no residency requirement to start an LLC in Pennsylvania. You don't have to live in the state or even in the United States to form an LLC here. You must have the legal capacity to enter into a contract. This means that individuals who are not barred by law due to any reason can start an LLC. Most types of businesses can be structured as an LLC, but certain professional services may require a different business entity, such as a Professional Corporation or Professional Limited Liability Company. An LLC can be formed by one person (a single-member LLC) or multiple people (a multi-member LLC). There's no maximum number of members. Your LLC must have a registered agent with a physical address in Pennsylvania. This can be a member of the LLC or a third-party service. Benefits of starting an LLC in Pennsylvania Forming an LLC in Pennsylvania offers a range of advantages that can greatly appeal to business owners. These benefits of an LLC encompass legal protections and tax advantages, making it a popular choice among many entrepreneurs. Limited liability protection As the name suggests, owners (members) of an LLC have limited liability. This means your personal assets are typically protected if your business is sued or incurs debt. Launching your business as an LLC is a great way to separate your business from your personal assets. Should your company face a lawsuit, an LLC can protect your home, car, or personal bank account from being impacted. Shylene D’Addario, VP and associate general counsel at LegalZoom Pass-through taxation LLCs often benefit from pass-through taxation where the business itself is not taxed. Instead, profits and losses are passed through to the members' personal tax returns, potentially leading to tax savings. Management flexibility Unlike corporations, LLCs have fewer formalities and can be managed by its members or appointed managers, providing flexibility in how the business is run. Ease of formation and maintenance Forming an LLC in Pennsylvania is relatively straightforward, and the ongoing maintenance requirements are less burdensome than those for corporations. Credibility with customers and partners Having 'LLC' after your business name can enhance your credibility with potential customers, suppliers and financial institutions. You can then choose an .llc domain for your website to reinforce this trust. Disadvantages of starting an LLC in Pennsylvania While there are many benefits to starting an LLC, there are also some potential drawbacks to consider. Understanding both the benefits and disadvantages of starting an LLC will help you make a more informed decision about whether it's the right business structure for your needs in Pennsylvania. Limited growth potential If you plan on seeking outside investors or going public in the future, the structure of an LLC may limit these opportunities compared to a corporation. Going public usually requires needing to be able to offer shares or stock in a company, which isn't possible with an LLC. Self-employment taxes Members of an LLC may be subject to self-employment taxes on their share of the profits since they're considered self-employed by the IRS. Varied state laws Each state has its own laws governing LLCs, so if you do business in multiple states, you'll need to understand and comply with each state's regulations. Why start an LLC over another business entity in Pennsylvania? Choosing the right business structure is crucial for entrepreneurs. In Pennsylvania as in many states, forming an LLC is often preferred because of its specific advantages. But it's always important to compare it with other types of business structures to understand why an LLC might be the best choice for your situation. Here's how an LLC stacks up against other business entities: Sole proprietorship : Unlike a sole proprietorship, an LLC provides personal asset protection, separating your personal liabilities from those of your business. Partnership : An LLC offers more protection for each member compared to a partnership, where each partner can be personally liable for the debts of the business. Corporation : While corporations also provide limited liability protection, they’re also subject to double taxation (taxes on both corporate profits and shareholder dividends). An LLC avoids this with pass-through taxation. LLCs also offer these unique advantages: Operational flexibility: Corporations are required to have a formal structure with directors and officers, while an LLC can be managed by its members or managers, meaning greater operational flexibility. Fewer record-keeping requirements : An LLC has less stringent requirements for record-keeping and reporting compared to a corporation. Profit distribution flexibility : Profits in an LLC can be distributed in any manner agreed upon by the members, unlike corporations that distribute profits according to the number and type of shares held. You've formed your LLC in Pennsylvania, now what? After successfully incorporating an LLC in Pennsylvania, the process of building and growing your firm only begins. There are numerous critical measures you should take to ensure that your LLC runs efficiently and in compliance with state rules. Open a business bank account To keep your personal and business finances separate, open a bank account solely for your LLC. This will simplify accounting and tax filing and help maintain your liability protection. Obtain necessary insurance Depending on your type of business, you may need various insurance policies. Common types include general liability insurance, professional liability insurance, and workers' compensation if you have employees. Be compliant with state laws Ensure that you adhere to all state laws regarding your LLC. This included filing a Decennial Report every ten years with the Pennsylvania Department of State. ( This requirement is no longer relevant and has been replaced, from 2025 with an annual report requirement.) This annual report must be filed by September 30 each year and as of 2025 costs US$7 to file. Failure to report or make the deadline can lead to administrative dissolution. Keep accurate records Maintain detailed records of all business transactions, contracts and decisions made by the members. Good record-keeping can protect your legal and financial rights. Understand tax obligations Familiarize yourself with federal, state and local tax requirements. Depending on the nature of your business, you may need to pay sales tax, payroll tax or other industry-specific taxes. Additionally, focus on these areas to manage and grow your LLC: Understand ongoing compliance requirements: Familiarize yourself with any annual filings or fees required by the state of Pennsylvania to keep your LLC in good standing. Develop a strong brand identity : Create a logo with a logo maker , establish a brand voice and build a professional website to present a cohesive image to customers. Implement a good accounting system: Good financial management is essential for any business. Set up an accounting system that allows you to track expenses, profits and financial growth accurately. Network and market your business : Join local business associations, attend networking events, and use online platforms to connect with potential customers and other businesses. Effective marketing strategies can drive growth and increase revenue. For more information on how to start an LLC by state How to start an LLC in Maryland How to start an LLC in Washington State How to start an LLC in Texas How to start an LLC in California How to start an LLC in South Carolina How to start an LLC in North Carolina How to start an LLC in Michigan How to start an LLC in Massachusetts How to start an LLC in Virginia How to start an LLC in Florida How to start an LLC in Indiana How to start an LLC in Tennessee How to start an LLC in Colorado How to start an LLC in Arizona How to start an LLC in Pennsylvania FAQ Do I need a lawyer to form an LLC in Pennsylvania? While it's not a legal requirement to hire a lawyer to form an LLC, consulting with one can be beneficial, especially if your business has complex legal needs or you're unfamiliar with the process. How long does it take to form an LLC in Pennsylvania? The time it takes to form an LLC can vary. Once the Certificate of Organization is filed, it typically takes the state about 7-10 business days to process. Expedited services are available for an additional fee if you need it done faster. Can I secure my business name before forming my LLC? Yes, you can reserve a business name for up to 120 days by filing a Name Reservation application with the Pennsylvania Department of State and paying the required fee Can I operate my LLC from home? Yes, you can operate your LLC from home but you may still need to comply with local zoning laws and obtain any necessary home-based business permits. What taxes am I liable for with my LLC in Pennsylvania? You may be liable for federal taxes, among them, income tax, self-employment tax, employment tax and estimated taxes, depending on how many members your LLC has and if you hire employees. In terms of state taxes you may be liable for: Pennsylvania corporate net income tax: Pennsylvania imposes a corporate net income tax on most businesses, including LLCs. The tax rate is 9.99%. Sales tax: If your LLC sells tangible personal property or certain services, you're required to collect and remit sales tax to the Pennsylvania Department of Revenue. Can I form a benefit LLC in Pennsylvania, similar to a benefit corporation? Unlike some states, Pennsylvania doesn't have a specific benefit LLC structure. However: You can form a traditional LLC and include social or environmental objectives in your operating agreement. Pennsylvania does recognize Benefit Corporations, which could be an alternative if the corporate structure suits your needs. You can pursue B Corp certification for your LLC through B Lab, a non-profit organization headquartered in Pennsylvania, to demonstrate your commitment to social and environmental performance. Are there any special considerations for forming an LLC in Pennsylvania's Keystone Opportunity Zones? Forming an LLC in a Keystone Opportunity Zone (KOZ) can offer unique benefits for business owners: Businesses in KOZs may be eligible for state and local tax abatements, including corporate net income tax, capital stock/foreign franchise tax and property tax. The application process for these benefits is separate from LLC formation and requires coordination with local KOZ coordinators. Be aware that KOZ benefits typically have job creation or capital investment requirements. Some zones have specific industry focuses, so check if your business aligns with local economic development goals. How does Pennsylvania's restricted professional company status affect LLCs in certain industries? Pennsylvania has specific rules for professional LLCs: Certain professions (lawyers, doctors, accountants) must form a restricted professional company rather than a standard LLC. All members of a restricted professional company must be licensed in the relevant profession. These LLCs must include restricted professional company or R.P.C. in their name. They may have additional regulatory requirements depending on the profession. Some professions, like architecture, can form standard LLCs but must still meet profession-specific regulations.
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