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We’re outrageously happy and equally proud to announce that Wix just went public and is officially trading on NASDAQ! This is a huge milestone in Wix’s history and in our development from a fledgling start-up into a company servicing over 40 million registered users worldwide. Following today’s events we feel more committed than ever to keep pursuing our vision: giving people the freedom to create and manage a dynamic online presence that is exactly the way they imagined it. In 2006, we started our endeavors by simplifying the web creation process. We have now grown Wix into a comprehensive solution that lets anyone run their entire business online. Let us take you through some of the happiest moments we experienced in NY today – This is our day at NASDAQ,  in photos: VP at NASDAQ OMX, David Wicks, delivering an official welcome message to Wix and offering the floor to Wix’s CEO, Avishai Abrahami Final note for the day: We’d like to take this opportunity to thank each and every one of our users. We couldn’t have made it to this happy day if it wasn’t for your relentless support. Thanks for believing in us – we’ll continue to work hard to earn your vote of confidence, every day. **Stay tuned for more exciting updates on our  Facebook page  to see how Wix users played a big part on our NASDAQ festivities! You can also learn more with these 10 Wix essential tutorials . Make a website your way.

After you make a website , you might wonder what's the best way to drive traffic to it. You can explore many different avenues—for example, search engine optimization (SEO) and social media—but pay-per-click (PPC) is one of the quickest ways to get more users to your website. In this article, we’ll go over the essentials of PPC advertising and how it works, from the best platforms to use and how to conduct keyword research, to optimizing your campaigns. What is PPC? PPC is an online advertising model where marketers pay each time someone clicks on their ads via a search engine. Unlike organic methods of driving traffic to a site or webpage such as SEO, PPC focuses on the paid opportunities to get more clicks. When users type in a search engine query, the search engine results page (SERP) presents them with a list of links. The links at the top of the list are usually PPC ads, and if you click on one of them, the advertiser pays a fee for that click. Advertisers use pay-per-click ads to gather more leads, increase sales or simply increase awareness about their brand's product or services. Since the goal of PPC ads varies, the ads themselves can either target a set audience or budget or rank based on predetermined keywords. How does PPC advertising work? Since tons of companies and brands vie for clicks from the same users, PPC ads aren't as straightforward as clicking and paying. There's a method to it. Each time a user looks up a query on a search engine such as Google, an auction is triggered for advertisers like you to bid on the ad placement. This auction is based on set keywords and budget. The ad that wins the auction appears on the user's search engine results page (SERP), and if the user clicks on it, only then does the advertiser pay their bid on it. This whole process is done instantly on every search, so you need to have campaigns ready to enter into ad auctions—this includes creating the ad copy and setting a budget for the maximum you're willing to spend on each click. In the process, you’ll also choose relevant keywords which help determine how high the ad is placed. Running PPC ads isn't only about creating eye-catching ads that users will click on. You'll also need to ensure that when they land on the desired page, they stay there and act. SEO vs PPC: What’s the difference? While both SEO and PPC advertising use similar tools (e.g. keywords) to drive traffic, they’re not the same. As we mentioned earlier, SEO takes a free approach to driving each click, such as optimizing content so that it comes up naturally in a SERP. Pay-per-click, by contrast, relies on paid clicks to display ads to users. The cost isn’t the only difference between SEO and PPC. The amount of time it takes for the advertising method to kick in differs drastically. Since SEO is an organic strategy, you’ll need to build it up over time and it can take months to see traffic come to your site. With PPC, results are based on how much you’re willing to pay, so you’ll see them a lot quicker. That being said, advertisers shouldn’t choose between paid and organic ads, but rather apply both to their marketing strategy . If you’ve already done the keyword research for your SEO strategy, you can apply them to your PPC campaign as well and increase your chance of ranking on the SERP. On average, SEO advertising converts at a rate of 2.4% compared to PPC at 1.3% , so by using both methods, you can increase your conversion rate even further. Best PPC platforms Several PPC platforms exist, but for the most part, when we talk about PPC, we're referring to either Google Ads or Microsoft Advertising (Bing). Google Ads Advertising on Google needs no introduction, it's the platform of choice for advertisers who want to present their ads to the broadest possible audience. However, since 86.6% of people turn to Google to search for answers to their questions and to run their ads, it's highly competitive and Google ads can cost more than on other platforms. Microsoft Advertising While "Let me Bing that" doesn't have quite the same ring to it, Microsoft holds nearly a 3% share of the search engine market . The audience here isn't as wide, but that also means you'll spend less on clicks. Many advertisers turn to Microsoft Advertising as a secondary platform for their PPC campaign to cover more ground. Facebook Ads While we don’t traditionally think of the social network as a search engine, Facebook Ads allow you to run paid campaigns similarly to how you would on Google or Bing. Like Google Ads, you can also target a specific audience with Facebook, and the ads natively appear in users’ feeds. Since Facebook also owns Instagram, you can use this ad platform to run your paid campaigns on both social networks. Other PPC platforms Aside from the above three ad platforms above, you might want to consider bidding on platforms like: AdRoll RevContent Bidvertiser Amazon Ads Adblade BuySellAds Best practices for running PPC campaigns Below you’ll find some important tips and methods to keep in mind setting up a PPC campaign of your own. Conduct keyword research Arguably the most important part of creating your first PPC campaign is the keyword research. To start, focus first on specific terms that are relevant to your niche. Then, slowly start expanding to include less common terms that users still might search for. Useful tools like Google Keywords Planner , Ahrefs and SEMRush can help you save time at this stage. Be sure to look for short-tail, long-tail and relevant keywords. You want to end up with an expansive list of relevant keywords to target in your campaign. It's common to have a list of hundreds to work with. Research negative keywords as well, or those you don't want to rank for. Excluding negative keywords to your PPC campaign ensures that you don't waste your ad budget on clicks that won't bring you users with high intent. For example, if you own a small business that sells women's shoes, a negative keyword might be "men's shoes," since you don't want to pay for unnecessary clicks. Similarly, create a list of branded keywords that users might search for. Branded keywords are search terms that include your brand's name, a competitor's brand name or something similar (including common misspellings). With a brand like Nike, for example, branded keywords would include "Nike sneakers," "where to buy Nike," or even "Nik shoes." Set the right budget To begin the ad auction process, set a budget for each keyword. Your budget can determine whether or not your ad has a good chance of winning an auction, so research keywords thoroughly to make sure you're paying for those that will most likely garner clicks. When you decide which keywords you want to focus on, you'll set a budget for each keyword or ad group. This will be the maximum cost-per-click (CPC) amount of each bid. So, for example, just because you set your budget at $1.00 for a specific keyword doesn't mean you'll pay that for every click. You might pay $0.50 most of the time, but $1.00 is the most you'll pay. Create quality ads When running a PPC campaign, target the right keywords and ensure your content is relevant to the query. Aside from your maximum CPC, other factors determining whether your ad will show up on a SERP include quality score and ad rank. Your ad's quality score depends on how useful users have found your ad. The score itself is determined by a few different metrics, including the expected click-through-rate (CTR) of an ad, its relevance to the user's original search query and the quality of the landing page. The higher your quality score is, the less you're likely to pay per click. Similarly, an ad with a low-quality score can expect to pay more. Search engines often penalize low-quality advertisers, so if you have a low score, your ads may not even show up on a SERP. How to target your audience with PPC advertising With the right research and strategy, pay-per-click advertising can help you get target audiences to see your campaigns. Keywords aren't the only way to target your audience in PPC campaigns. You can also target other elements to further define your campaign, like: Device Geolocation Day and time Demographics Previous online activity By targeting your ads to be highly specific, you have a higher chance of someone seeing your ad at exactly the right time. For example, if you know your audience shops online from their phones in the evenings, and that they're between the ages of 25-45, you can set certain ad parameters to target those customers exactly. You can also use this strategy when it comes to retargeted ads. This means that if a customer clicks on your paid ad but doesn't make a purchase, you can show them different ad messaging or use another type of advertising , like display ads, to grab their attention. How to manage and optimize your PPC campaigns Running PPC campaigns as a "set it and forget it" model won't work; you need to regularly monitor and update your campaign to get the results you want. When setting your goals, choose key performance indicators (KPIs) to measure if your campaign yields desired results. To measure your ad campaign's success, decide on your goals in advance. Whether it's generating brand awareness, promoting a new product, or driving more website traffic—the metrics you use to gauge your campaign's success will differ. If your campaign doesn't perform as intended, try tweaking the keywords, reassessing your CPC budget, targeting different users or creating new ad groups. Optimizing your campaign involves trial and error to see what keywords users engage with, what time of the week or day they're most active, what ads cost you the most, and which ones bring you the most traffic. Overall, any advertiser's goal with a PPC campaign is to generate the best results with the lowest cost per click. Optimize your campaign with the following methods: Ensure your ad groups are organized so that you can see if they focus enough on the right keywords. You can also consider if you're using the right type of ad - there are so many, from native advertising to others. Remember to use clear UTM links to properly track your campaigns. Use ad extensions to display products, contact details or anything else that engages audiences. Constantly reassess your landing page to make sure it’s relevant, loads fast and provides an optimal user experience. Run A/B tests using different landing pages for the same ad or different ad copy for the same landing page. Always search for new keywords or variations to use that might have lower competition. Regularly research and add negative keywords to avoid wasting ad budget. Update your match types so that you can include more broad keywords that might have a lower CPC than an exact keyword.

Businesses of all types share a common goal: to make revenue. In order to do so, they need to reach prospective clients who might be interested in or can benefit from their product or service. As an entrepreneur, writing a proposal is one way to close the gap between you and your potential customers. At any stage of your business, from creating a business website to building a customer base, it’s crucial to effectively persuade people that what you’re offering is the best solution in your market. When starting a business , you want to stay one step ahead of the competition. We’ve created a complete guide on how to write a business proposal, as well as a list of the best practices to consider when crafting your own. What is a business proposal? A business proposal is a document written by a business that’s designed to convince a prospective client to award them a particular job contract, or to use their services. For example, a photography agency might submit a proposal to a firm that’s looking to get new company headshots. The proposal can be as short or as long as necessary to successfully communicate relevant information. Unlike a business plan (see our guide on the types of business plans ), which serves as a roadmap for how to structure, operate and manage a business, a proposal is created to help sell your offerings and reach new clients. Although there are three types of business proposals to consider, they all address the same points: what is the problem at hand, what is the proposed solution and how much does it cost. The different types of business proposals are: Formally solicited proposals are made in response to an official request - either verbal or written - by prospective clients. Most businesses prefer using RFPs (request for proposal), which is a document sent to another organization asking it to submit a business proposal. If your company is solicited a proposal, you’ll have the advantage of receiving all the vital information that the client is looking for, so you can write up a solid proposal. Informally solicited proposals are those that have been requested by prospective clients, although unofficially. They may come up in the setting of a casual conversation or meeting. If your company receives an informally solicited proposal, the preliminary research about the client will be done by you, unlike what happens during formally solicited proposals. Unsolicited proposals are sent to potential clients even though they don’t request one. Unsolicited proposals are comparable to a popular sales technique known as cold calling, in which a seller contacts a potential buyer who hasn’t previously shown interest in their offering. Implementing extensive market research , however, can help turn an unsolicited proposal into a personalized bid for your prospect client’s active attention. How to write a business proposal Start with a title page Create a table of contents Make your case with an executive summary Sketch out the problem in question Offer a solution Introduce your team Add pricing options Outline your terms and conditions Make room for signatures 01. Start with a title page Whether you’re starting a business or expanding an existing one, your business proposal's title page serves as an important anchor. Here you’ll introduce the fundamentals. List your name, business name and company logo, as well as the client’s name and contact information. Add the date the proposal was submitted and a compelling title to distinguish your business from the rest. Keep in mind good writing and grammar rules, such as capitalizing the letters in names and titles. Stay consistent with the formatting of all contact information and dates. In your layout, think about how you can help the most important elements stand out. The title should be front and center, followed by your name, company name and logo. People are drawn to aesthetically pleasing design, so make sure your title page is attractive to the eye and that it falls in line with your message. One way to do this is with typography or the visual aspect of type. When typing in your text, try to make it appealing and legible by carefully selecting the right alignment or font size. Choosing a specific typeface or font pairing can visually set the perfect tone for your proposal. For example, if you work in the publishing industry, then you may want to use American Typewriter to highlight your expertise. 02. Create a table of contents The average attention span for a person is down to eight seconds . That gives you just enough time to transmit a few words to someone else. To make your proposal easier for skim reading, consider adding a table of contents. That way, readers can easily navigate through different sections. Think of a table of contents like a cheat sheet in outline form. It lets your potential client know exactly how to find everything in your document. The table should mention all the main components of your business proposal, from the executive summary and pricing to the terms and conditions. When crafting a digital proposal, you can create a clickable table so that your reader will have the ease to revisit each section and quickly search across multiple pages. 03. Make your case with an executive summary In your proposal, the executive summary serves as a high level overview of your business. Explain why your business offers the best solution to a prospective client’s problem or issue. Use direct language that is persuasive and communicates all your key points clearly and eloquently. Take the time to talk about your business by writing a mission statement and vision statement and outlining the specific benefits clients can expect from your product or service. Articulate this by showcasing any milestones in your career, such as new customers a month or reaching a significant number of sales. 04. Sketch out the problem in question You want to show that you’ve got your customer’s best interest at heart. With that said, be sure to establish that your company truly understands the problem at hand. In order to do so, use clear and concise language to address the issue in question. You can explain in simple terms what difficulties your client is facing or what exact problem is holding them back. Readers will be able to better see themselves reflected in your proposal if you explicitly show their concerns are integral to the solution you’re offering. Additionally, you might also point out an issue that a potential customer hasn’t been made aware of, indicating a solid awareness of their needs. This can lead to forming a strong relationship with your prospective customer and gain their trust. 05. Offer a solution This section of your business proposal is about how you plan to address the client’s problem. Here, you’ll need to clarify the “how” and “when” of your proposal while avoiding industry jargon that may obscure any type of reader’s comprehension. At this stage, you’ve reviewed the challenges the client faces and showed you’ve got the best intentions to help them. Now, you’ll want to translate these approaches into a strategy. When laying out your offering, you may want to include a timeline detailing when each part of your plan will be taken. That way, the client knows when to expect what you’ve promised to deliver. For example, if you’re running a coaching business, you can walk the prospective client through each step of your proposed solution, from a pre-consultation meeting to the wrap-up session. 06. Introduce your team Now that you’ve addressed your potential client’s main priorities and your solution, the prospective customer is ready to spend some time getting to know your company in depth. Whether you’re a team of one or many, it’s important that the client identifies who the experts are. Feature your staff with their names and headshots, alongside their company titles and short bios. You should highlight details such as education levels, awards, industry-specific training and any other relevant background. Having an About Us section is not only a great space to introduce your team, but it also strengthens credibility and builds trust. For example, incorporating testimonials from satisfied customers helps boost your business’s reputation. This section is the perfect transition to telling the unique story behind your brand and talking about your business’s values, vision and goals. 07. Add pricing options You want to avoid any confusion when it comes to money. Creating a pricing table can bring clarity and accuracy to different payment options for each product or service that you're offering. This also lets potential customers quickly find what they are looking for and immediately see how much it will cost them. An organized structure like a table, where options may be viewed side-by-side, is also a great way to draw attention to your most important offerings and increase your chances to upsell. 08. Outline your terms and conditions Clarify what you and your client are agreeing to if they accept your proposal. This is where you want to specify formalities such as the duration of the business deal, payment dates and methods, the project timeline from start to finish, and the cancellation policy. Any necessary permits or licensing must be added in the section, too. It is highly recommended to consult with a member of your company’s legal team or an external lawyer to go over this section before finalizing your proposal. 09. Make room for signatures Conclude with a signature box for clients to sign and make it official that they are committing to your business proposal. Make sure to include a line for the signing date. Consider including a friendly prompt for the client to reach out to you in case they have any questions, accompanied by your contact information. For digital proposals, set up an e-signature field and make contact details clickable. Best practices for writing a business proposal Each section of a business proposal is composed of many components. To make the process easier, we’ve handpicked a few tips to get you started: Use visual content - From charts and graphs to photographs and illustrations, visual content can be used to enhance any proposal. Use images to better explain and highlight crucial information so the potential client doesn’t miss a thing. Embrace quantitative data - At the core of any decision-making process is data-driven research. Statistics such as demographics, market size, monetary figures and more can enrich our understanding and help validate your claim. Take it online - A digital proposal makes it easy for you to share it and get feedback. You can include audio clips, hyperlinks and videos to keep readers engaged, making the content more enticing. In case your proposal is meant for the eyes of individual clients only, you can password protect it to keep the content gated. Watch out for typos - Your proposal is a reflection of your business. It should look professional and polished. Proofread the final version of your proposal before it is sent off and watch out for any spelling mistakes and bad grammar. Remember your brand voice - Your brand is the way your business is perceived and what sets it apart from the competition. Stay true to your brand identity and values throughout your proposal. Maintain a cohesive tone and style of communication, whether that means being technical, playful or anything else. Implement a call-to-action - After reading your business proposal, a potential client should know what to do next. By using a persuasive call-to-action (CTA), you’ll be able to prompt your audience to perform a certain act or follow the final step to sealing the deal. ‘Join now’ or ‘contact us’ are good examples of strong CTAs.

Starting a new business requires money. From manufacturing products, marketing your services to creating a business website , you’ll soon learn that nearly every step of the way, you’ll need capital to back up your growth plans. That said, most entrepreneurs cannot finance their businesses themselves. Instead, many small business owners learn how to get a startup business loan to secure additional funding. Even if you've managed to raise money for your business from other sources, such as crowdfunding , you'll generally need a loan to supplement this. While there is an array of business loans out there, finding the right option for you doesn’t have to be hard. If you want to get a loan, you must determine which one suits you and if you will qualify for this type business funding before you search for lenders and apply. Understanding the expectations can simplify the process, helping increase your chances of approval. This complete guide will go over how to get a business loan, help you evaluate which loan you qualify for and delve deeper into the different types of loans being offered today. How to get a business loan: Understand what type of business loan you need Check that you qualify for a business loan Research potential lenders Gather financial and business documents Apply for a business loan 01. Understand what type of business loan you need Taking out a loan is one of the most popular ways to raise money for a business , but the process can daunt first-timers. The market offers many different business loans, and not every loan suits every type of business. Term loans Term loans refer to the most classic loan type. This business loan can come in almost any amount. You borrow a lump sum for a specific purpose and then you pay back the loan, with interest, in equal installments, over a predetermined time period. Your financial situation will determine the terms of this loan, including interest rates and payment periods. Existing businesses may rely on their financial history when applying for a loan, while newer business owners may have to offer up their personal financial standing. Term loans often require collateral, such as real estate or other assets, which the lender can claim if you fail to make payments. Repayment on term loans usually starts immediately, as well. Banks and private lenders both offer term loans. Banks will require a high credit score and offer varying interest rates and loan terms. Private lenders will typically accept lower credit scores in exchange for high interest rates and short repayment periods. Government-backed SBA loans U.S.-based small businesses can apply Small Business Administration, or SBA loans . Private lenders provide these loans, but the federal government backs them, meaning they will repay the lender if the loan recipient fails to do so. Lenders usually provide better rates and more lenient loan terms. The SBA loans, however, require a lengthy and rigorous application and approval process. These loans also require collateral. While the government ensures repayment to the lender, they require you to risk your personal assets in return. Some common SBA loans include: 7(a) loans of up to $5 million. 504 loans of up to $5 million. Microloans of up to $50,000. The SBA offer additional loan options for purposes such as exporting, international trade or disaster relief. SBA loans offer relatively long terms, with up to 10 years on loans for working capital or equipment and 25 years for real estate. Similar to term loans, SBA loans also require some financial history, so not all loan options are available to new businesses. See the SBA requirements to check your eligibility. Business line of credit or credit cards Credit differs from traditional loans as it acts more like a personal credit card. Rather than receive a lump sum upfront that you’ll pay interest on, you’ll gain access to a line of credit and only pay interest on money you’ve used. Many view credit as a simpler, safer and more flexible option than a fixed-term loan. Many can easily acquire them from a wide range of lenders and they often don’t require collateral. Businesses usually use credit lines for short-term financing, rather than long-term projects. Although credit varies in size and terms, many lenders cap financing around $250,000. Some creditors may still require some business financial history. So new businesses may come across difficulties getting credit from a bank. Businesses can secure a line of credit or, if they don’t qualify, they can opt for a credit card to cover ongoing expenses, which are easier to get but incur higher rates and fees. Personal loans New businesses often face difficulties when securing a loan. Many new business owners take out a personal loan to work around this. These are similar to term loans in that the owner pays the lender back in fixed installments. Most personal loans are unsecured, so you won’t have to put up collateral. They’re typically unrestricted as well, so you can do whatever you like with the money you receive. Personal loans attract many types of entrepreneurs for their quick, flexible and relatively easy qualifications. However, personal loans may be a riskier option than a business term loan which offer a legal buffer. You’ll need to put your credit score on the line and assume a personal loan’s risk. Microloans New eligible businesses that need less than $50,000 can take out microloans from the SBA or other lenders. Many NGOs offer microloans to businesses that focus on issues like education, equality, or the environment. 02. Check that you qualify for a business loan All businesses need operational funds, but not every business can secure this funding with a loan. To get a business loan, you’ll need to consider your financial history, credit store, collateral options, and line of business. Make sure you understand your desired loan’s terms and conditions before applying. How new is your business? Every lender will want to know your business’ financial and operational history. New entrepreneurs may find it more difficult to get a loan. If those starting a new business can rely heavily on their own financial history, they will have a better chance of getting a personal loan. New businesses may also have luck applying for a business credit line or credit cards for short-term financing, as they pose less of a risk for lenders. How high is your credit score? No matter the type of business loan, all lenders will want to take on as little risk as possible and recoup the costs. They’ll want to see your financial situation before lending. Generally, the better your credit score, the better terms you’ll receive on your loan. On the flip side, if lenders see you as a higher risk, they’ll require a larger collateral, shorter return periods, and higher interest rates. To get a traditional business loan, you’ll need a good credit score. Generally, a bank or SBA loan requires a minimal credit score of 680. If you have a lower credit score, you may still secure a loan, but you will have more limited options and stricter terms. If your credit score falls within the 600-680 range, you may want to consider alternative lending options, such as a term loan from an online lender, or a line of credit. Credit scores below 600 make it more difficult to get a loan, especially if you’re a new business without a proven track record. However, you may still receive credit or other short-term loans. What is your line of business? While your line of business may seem irrelevant when getting a loan, lenders view some fields as more precarious or profitable and will consider this when determining risk. That said, even if your history or personal finances lock you out of certain traditional lending options, you can work with lenders who operate solely in your field. Additionally, some NGOs or private entities also provide financial assistance to businesses working on certain causes, like sustainability, human rights or environmental concerns. Do you have a detailed business plan? While lenders dig into financial histories, they’ll also want to consider your business’s future when determining risk. To secure a business loan, you’ll need a thorough business plan that calms lenders’ nerves and ensures that you’ll pay them back. A proper business plan includes expense and revenue projection, preferably broken down monthly or quarterly. It should also include a detailed description of your operation, marketing strategy and even a market analysis. Can you provide collateral? Some lenders will require you to provide an asset as collateral to ensure they receive their money back. If you fail to pay back the loan, the lender will assume ownership of this provided asset. Collateral can include assets such as real estate, equipment, inventory or cash. Collateral may also decrease the lender’s risk, and potentially provide you with better loan terms. While you can receive a loan without collateral, your lender may require you to sign a personal guarantee that offers your personal assets as collateral. To lessen your personal risk, you should ensure you can pay back a business loan before taking one out. 03. Research potential lenders These days, many lenders approach businesses offering different loan types, amounts, terms and requirements. Many consider commercial banks like Citibank and J.P. Morgan as the most traditional business lenders. If you qualify, they can provide decent terms for business or personal loans of all sizes. However, the approval process often tends to be longer and more rigorous than other lenders.Small businesses can also approach local banks for smaller loans. Many local community banks will give out loans with favorable terms to local businesses. Online lenders have also become one of the most popular ways to get a business loan, especially for new businesses. Many sites let you compare options and connect with different lenders offering different terms. Generally, the easiest application process comes from direct online lenders. Businesses may also want to check out peer-to-peer lending for smaller loans. Platforms such as SMBX connect small businesses with private lenders and investors offering lending options. 04. Gather financial and business documents Regardless of your chosen loan type, amount and lender, you’ll need to organize your paperwork before you apply. Your lender will ask you for common documents like bank statements and tax returns for your business or personal accounts. You’ll also need to provide credit reports, though most lenders can access your credit report on their end. If you already run an established business, you’ll need to provide financial statements, including a balance sheet and cash flow statements. New businesses can’t provide these, and instead may need to provide a detailed business plan with financial projections. Lenders will also want to see legal documents like your federal tax ID, state filings, etc. Some lenders may ask you to include additional information, like potential collateral, or require a certified public accountant (CPA) to review or audit your statements. 05. Apply for a business loan Before you approach your chosen lender, ensure you know your desired loan type and size, as well as the intended purpose. Once you’ve organized all your information, you can confidently apply for a loan. If your lender approves you, you’ll need to understand the terms and agreements before you commit. You’ll also need to know what reports you must file, any imposed restrictions (e.g. like a minimum cash threshold your business needs to hold), and the circumstances the lender considers as defaulting on the loan. Note the interest rate and any additional feed, the payment duration and installments as well as any penalties, like those for early payment. Finally, before entering an agreement with any lender, you should complete your due diligence and confirm their reputation within the industry and with clients. By Emily Shwake Wix Blog Writer

According to a recent Goldman Sachs survey , while 2021 was more difficult for business than 2020, 73% of owners expressed optimism about their small business’s financial trajectory in 2022. An overwhelming majority supported emergency federal assistance to small businesses during the COVID-19 pandemic. Starting a business or running one has never been cheap. Figuring out secured funding is essential to succeeding especially during a global slowdown. Whether you want to bootstrap a business or find investors, this guide will compare the available small business funding options. Tip: Make a business website and gain all the tools you need to grow your business. Best business funding sources 01. Bootstrapping Bootstrapping uses existing resources such as personal capital, equipment and real estate to fund a business. If you choose to bootstrap your business, you may start with dipping into savings accounts and adjusting the line on your personal credit card to come up with cash. But once your venture takes off, you can reinvest your profits to continue funding your business growth . Bootstrapping allows you to maintain full equity in your business and decide on impactful issues without investor interference. It also helps you learn better spending habits as you manage big business goals on a tight budget. Mailchimp’s $12 billion exit to Intuit makes it one of the most successful bootstrapping startups in tech history. As a side project to a web design business, co-founders Ben Chestnut and Dan Kurzius launched Mailchimp in 2001 and slowly and steadily nurtured their clients towards their email marketing business. Mailchimp’s success was ultimately tied to “a proximity to its customers,” Chestnut told the New York Times back in 2016 . His advice was: “If you want to run a successful tech company, you don’t have to follow the path of ‘Silicon Valley.’ You can simply start a business, run it to serve your customers, and forget about outside investors and growth at any cost.” 02. Crowdfunding Aspiring entrepreneurs have long used crowdfunding to raise money for business online. As the cost of starting a business keeps rising, some small business owners use crowdfunding websites , such as Kickstarter, GoFundMe and Indiegogo, to help close the gap. When funding your business via crowdfunding, know your target audience. Create a transparent budget and set a reasonable goal. Communicate with your backers frequently and once you hit your fundraising goal, don’t forget to thank all your donors. 03. Loans from family and friends Currently the richest person alive , Jeff Bezos owes his early success to the $250,000 loan he received from his parents for Amazon in 1995. Borrowing from family and friends comes with its own set of pros and cons: Not only will people within your personal network give you a more gentler and flexible lending experience, they won’t charge you to apply and may even eliminate interest rates altogether. On the other hand, taking a loan from family and friends often comes with a lot of emotional ties that can worsen relationships . When the time comes to create your elevator pitch to family and friends, keep it professional but friendly. Show them why they should invest in your business. Write a speech like you would for a bank or private lender using these guidelines: Present your case and outline reasons why they would want to fund your business. Share a completed business plan template to show you are worthy of credit and prepared. Help them understand how the money will help Give them a repayment timeline with applicable interest. Turn this agreement into a document with signatures from both sides. 04. Bank business loans The U.S. Census Bureau reports that bank loans comprise 99.9% of external financing for small businesses (see our guide on how to get a startup loan ). However, we need to learn more about lending practices in relation to how they contribute to an ever changing economy. (Note: The FDIC and the Census are conducting a survey of 2,000 banks of all sizes across the U.S and expect to publish their findings in 2024.) In the meantime, if you run an established business with strong credit and collateral, you might want to figure out how to get a business loan from a bank. See what financing options you qualify for, whether for equipment, commercial rental loans, business lines of credit or business credit cards. 05. Angel investors From dentists to influencers and retirees, angel investors represent a more diverse investing crowd than ever before. And the New York Times reports that the research firm Pitchbook stated that some 3,000 new angel investors made their first deal in 2022, up from 2,725 investors in 2011. The Securities and Exchange Commission amended the investor accreditation process last year, removing certain “roadblocks” that deterred aspiring small time investors, reported the Times. Companies like AngelList Venture now help all types of businesses raise capital by connecting them to new investors. 06. Venture capital Many start-ups prefer funding their business with venture capital, as firms can invest large sums quickly. With venture capital, you don’t put your personal assets at risk. Also, unlike bank loans, you won’t need to worry about structured repayment plans with harsh penalties. 2021 also saw venture funding break records. Global venture investment brought in $643 billion last year, up from $355 billion in 2020, according to Crunchbase . That said, some venture capital firms are “sounding alarm bells” due to the familiar small business challenges of rising interest rates. For example, VC firm Sequoia Capital published a 52-page presentation for companies to navigate investments during economic uncertainty. 07. SBA loans and grants The U.S. Small Business Administration backs loans to help fund business owners. These U.S.-bank administered loans, generally include low interest rates and fees, counseling and resources, and require little or no collateral. Four million small businesses received nearly $390 billion in COVID relief funds under the SBA’s COVID Economic Injury Disaster Loan . SBA head Isabella Casillas Guzman said in June 2022 , “Nearly 90 percent of loans went to small businesses with 10 employees or less, which tend to include the hardest-hit and most underserved population.” Aside from special programs, the SBA website has a Lender Match tool that helps you match your needs with traditional loan options (including 7(a) loans, 504 loans and microloans.) When talking to SBA approved lenders, keep your business plan, credit history, financial projections and amount of funds by your side. The SBA also provides limited small business grants to promote entrepreneurship in scientific research and development. However, you cannot use these grants for starting or expanding your business—only to maintain or run an existing business. 08. Credit union financing Many Americans have turned to non-for-profit credit unions for community and personal relationships with their lenders. In fact, 3.37 million more people joined credit unions between 2019 and 2020, bringing total membership to 125.11 million, according to CNBC . According to the Credit Union National Association, these institutions' lending grew more than bank lending did during the pandemic. Credit unions also offer low-interest programs and special member services, including financial education and outreach. Find your local credit union on mycreditunion.gov.

Dear Matt, We were all very surprised by your post, as you have so many claims against us. Wow, dude I did not even know we were fighting. First, you say we have been taking from the open source community without giving back, well, of course, that isn’t true. Here is a list of 224 projects on our public GitHub page , and as you can see they are all dated before your post. We have not checked if WordPress is using them, but you are more than welcome to do so, some of them are pretty good. We always shared and admired your commitment to give back, which is exactly why we have those 224 open source projects, and thousands more bugs/improvements available to the open source community and we will release the app you saw as well. Next, you talk about the Wix App being stolen from WordPress. There are more than 3 million lines of code in the Wix application, notably the hotels/blogs/chat/eCommerce/scheduling/booking is all our code. Yes, we did use the WordPress open source library for a minor part of the application (that is the concept of open source right?), and everything we improved there or modified, we submitted back as open source, see here in this link – you should check it out, pretty cool way of using it on mobile native. I really think you guys can use it with your app (and it is open source, so you are welcome to use it for free). And, by the way, the part that we used was in fact developed by another and modified by you. If you want to read the account from Tal Kol, one of the leading engineers on this project, here it is . He was really happy to share his side of the story. Now, what is this thing about us stealing your branding? Our product was always called Wix and our website Wix.com, we never borrowed from your marketing or brand. In fact, if I remember correctly, until recently the Automattic home page was all about blogs and only recently it has become “websites.” Also, your business model changed to almost exactly the one we had for years. Can it be that you guys are borrowing from us? If so, again, you are welcome to it. If you believe that we need to give you credit, that you deserve credit, I must say, absolutely yes. You guys deserve a lot of credit, but not because of a few lines of source code, you deserve credit because you guys have been making the internet dramatically better, and for that we at Wix are big fans. We love what you have been trying to do, and are working very hard to add our own contribution to make the internet better. If you need source code that we have, and we have not yet released, then, most likely we will be happy to share, you only need to ask. We share your belief that making the internet better, is best for everyone. Finally, during the last couple of years, I reached out a couple of times trying to meet with you. Could I do that again here? I believe in friendly competition, and as much fun as it is to chat over the blogosphere, maybe we can also do it over a cup of coffee? Yours, Avishai

Just like when you create a website , starting a YouTube channel means you've got to get a promotional plan in place early on. How else will you get the views you hoped for? Even with a handful of Youtube videos under your belt, you may not have dove into one of the most important aspects of the process as you should have: YouTube SEO. Getting high rankings on YouTube is a result of two things. First, you’ll need to appeal to the platform, but you’ll also need to appeal to your audience so you actually get higher view counts and subscribers. Start with a great YouTube channel name and you'll be almost ready to get started. Up to the task? Awesome, as we’ve got some great SEO tips to help you with your YouTube marketing and a few engagement strategies to reel in your viewers. How to go about Youtube SEO Keyword research Youtube optimization Appeal to viewers Viewer retention Don't forget your CTA 01. Keyword research After starting your YouTube channel , you’ve got to upload that first video to make it official. First you’ll be asked to fill out the title, description, and tags for it. Sounds easy enough, but this is one of the most important parts of the process and it’s not something you want to do haphazardly. However, you have some homework to do first. Before you even begin filling out your title or description, you’ll want to know what your focus keywords or keyphrases will be. Your first stop will be to see the competition surrounding the keywords you’re looking to use. Whether it’s in the form of Google’s own Adwords Keyword Planner or the many other free options it’s up to you, but this will allow you to see popularity and the competition you’ll be faced with. Short tail vs long tail keywords Had your heart set on “DIY crafts” for your keyword, only to find out that it’s incredibly popular already? Shorter keyphrases are referred to as short tail, and you’ll find this is where the greatest competition lies. If you think your fledgling YouTube channel can’t compete with short tail keywords, don’t worry, you have options… Long tail keywords allow you to get a little more specific, while still using the initial keyphrase you wanted to. So instead of “DIY crafts,” you could make it “DIY Crafts for beginners” or “DIY crafts for Valentine’s Day.” While it may be searched less-often, it also offers less competition, better targeting and if you’re looking into advertising, it’ll cost much less than short tail keywords. Are your keywords video-friendly? Think you’ve nailed it on your keywords for your video? While this may be true for YouTube itself, it may not be the case for search engines. The best way to find out is to actually search for your desired keywords in Google. Basically, you’re looking to see if videos appear on the first page when searching your keyword. If they do, you’ll have a better chance at ranking well in both YouTube and Google. Terms like “how to,” “review,” “hands-on” and “unboxing” all have great potential to show videos on the first page of Google, so you’re pretty safe if you’re using one of them. Still, it’s best to try it yourself with multiple keyword options before you settle on one. 02. Youtube optimization Now that you’ve researched your keywords, it’s time to apply all you’ve learned by putting your best foot forward. Title The content of your video will determine how your title is structured, but it’s important to have your keywords in the first portion of the title. If your video is about how to make doughnut ice cream cones , “How to” or “Do it yourself” would naturally fall in the beginning of the title, but that may not always be the case, depending on your keywords. It’s best to keep your title short and concise. Anything other than the essential words for the title can be put in the description section below. As along as the title showcases your keywords prominently and the point gets across, you’re good to go. Speaking of titles, a good practice when uploading to YouTube is to use your keywords in the filename of your video. Something like “YouTube_DIY_Crafts_Valentines_Day.mp4” should suffice. Description Much like Google bots don’t actually see your photos when indexing websites, YouTube doesn’t know exactly what your video is about when you first upload it. For websites, photos need to contain alt-text in order for search engines to understand what they’re about. For YouTube, the description plays this role, acting as the translator. It’s important to note that long tail keywords do well in your description, especially if long tail is the primary route you’re going in. Remember, the detailed approach may be less popular, but it’s more efficient (at least in the beginning). Why? Because writing a long description is beneficial for your video, as it gives more information to both YouTube and the viewer, and this can positively affect your ranking. In addition, the description section is also a great place to add links to your social networks and your website. Feel free to over-share here. Tags While there’s a debate on whether tags are still important or not, it’s another location to describe your video that YouTube offers, so use it! A mix of specific and general tags is suggested, allowing your video to span multiple avenues. You can use both your short and long tail keywords here as well. An older tactic for tags was that you should always put 20 tags per video, but this practice isn’t as popular as it used to be. While it likely won’t hurt your ranking if you opt to do this, it could also do nothing for you. The best practice is to add as many tags to properly describe your video as needed . If you feel that your clip  needs 20 tags, no one’s stopping you. 03. Appeal to viewers Now that you have your bases covered for your video to entice YouTube, it’s time to put your effort on the viewers out there that will actually bring you the success you’re looking for. The more viewers you get, the more fans you'll have - and the more you'll be able to make money on YouTube . Here are a few tips you can do that may not dramatically change your ranking for YouTube SEO but will catch the eye of viewers. A stand-out thumbnail If you have your key phrase for your video already, go to YouTube and search for it to see your competition. Now look at the thumbnails of each similar video. Do you see a common style or theme between them that you could pin point? Good, now do the opposite. YouTube viewers will naturally gravitate to videos that catch their eye, so having a video thumbnail that stands out from the sea of other offerings is important. If you see a common color theme between your competition, make your thumbnail contrast so it’s prominent. That said, no need to use every single color possible.  Hit them with your best shot (grab interest quickly) While this is something you’ll need to accomplish while you’re actually filming your video, it’s essential for keeping the attention of the viewer. Far too many YouTube videos suffer from the ‘long-intro syndrome’, which can make people lose interest and go elsewhere. To avoid this, you want to try to grab the attention of the viewer within the first 15 seconds. Keep your intro short and punchy. Tell the viewer exactly what they are about to see and get it to it. You can tell your “super interesting and only semi-related story” later. People usually come to YouTube to either learn something or be entertained, and if you’re not doing either of these in the first few seconds of your video, you’re doing it wrong. 04. Give them a reason to wait (viewer retention) Even if you’re able to grab the attention of a viewer quickly, it unfortunately doesn’t mean they’ll stay for the full video. Viewer retention weighs heavily on your video’s YouTube ranking, so you want people to watch as much of the video as possible. A tactic you’ve likely seen, quite a few times, on YouTube is the presenter giving a quick intro and then mentioning something interesting that they’ll show or tell you at the end of the video. There’s a good chance that if you mention that you’ll reveal something interesting at the end of the video that viewers will want to stick around for it. This tactic carries with it potential intrigue and allure, and could become indispensable in your YouTube toolkit. Engage engage engage! If YouTube sees a large volume of interaction on your video, its ranking will go up. Of course, you’ll need people actually watching your video to achieve this, but you can help get the ball rolling. This is where engagement is key. One thing you can do is ask your viewers to ‘like’, subscribe and comment on your video. It may sound simple, but this can really make a difference. To start a conversation, ask questions for viewers to answer in the comments. It’s your video, so don’t be afraid to ask away. Once you start getting comments on your video, be sure that you reply. Keep the conversation going by asking and answering questions. 05. Call to action Need to point something out to the viewer when they’re watching your video? Annotations, cards and end screens can make it easy for you! Cards are less intrusive than annotations, which provides a better experience for the viewer. They’re also more limited on customization options. Like annotations, you can set the type of card and the time it appears on the screen, but you can’t place it anywhere you want. Card types include video or playlist, channel, donation, poll, and link. Rounding out the helpful back-end features for your video is end screens . As the name suggests, end screens appear at the end of your video. You can add a call to action for viewers to subscribe to your channel and promote your website. Make sure this aligns with your marketing strategy. End screens are another great place to promote your other clips. Add a ‘suggested videos’ to your End screen to keep them watching content, even if it’s not yours. You just might be thanked by YouTube by getting a bump in your ranking. YouTube SEO may seem a bit tricky at first, but with the above tips at your disposal, you’re equipped to climb the ranks and to making it an integral part of your social media marketing.

Whether you’re looking to start a business or already went as far as creating your website and other promotional assets, marketing is a priority for you. That is, if you want to gain new and keep existing customers. You may need to create a fresh marketing plan or adapt yours to meet the needs of today’s shoppers, since these are constantly changing. In order to do this, your first step will be to conduct market research. In this article, we’ll explain what this term means, the difference between primary and secondary research, and how to do market research of your own in five simple steps. What is market research? Market research is the process of gathering information about your target market to determine the key to your business’s success amongst this crowd. It involves understanding the behavior of consumers, such as knowing where and how they are shopping, what factors influence their choices, and why they do or don’t buy your products and services. This data will allow you to best serve your specific audience. Through market research you’ll also be able to learn about your industry, such as spotting top trends, examining the market size, and getting to know your competition. By the end of this research process, you’ll be able to draw conclusions about your market and get super clear on your business’s value. Primary vs. secondary market research There are two main types of research that all of the different methods fall into. Understanding a bit about them will allow you to decide which one, if not parts of both, best suits your market research needs. Primary research In simple terms, primary research is the direct study of customers. It’s the firsthand information on your market. Methods of research include things like focus groups, interviews, and surveys. This strategy is mostly useful for establishing your buyer personas and defining your target market , which we’ll dive into more below. When conducting this kind of market research, you can do either exploratory open-ended conversations, or come prepared with specific questions you want to discuss. You can decide which approach best suits you based on your needs. Secondary research Secondary research is mainly comprised of information that outside sources have gathered, but it’s not limited to just this. It includes all the data and records available, such as trend reports, market stats, and industry-related content. To access this outside information, you can turn to public sources and commercial research agencies, including places like the U.S. Census Bureau, Bureau of Labor & Statistics, trade and professional magazines, and even libraries. Internal sources are also reliable and useful. Look into sales reports to spot trends from the past. Also turn to digital marketing statistics, such as your website and social media account’s stats. How to do market research Following these five steps on how to do market research will allow your business to grow to new heights by being able to reach your customers more strategically: Define your buyer personas and target market Engage with your audience Determine the best methods to meet their needs Research your primary competitors Draw conclusions from your findings 01. Define your buyer personas and target market The very first thing you should ask yourself is ‘who are my customers?’ If you can’t answer this question, you can’t even begin to interpret their behaviors. This is where buyer personas come into play. Defining your own starts with creating a fictional representation of your ideal customers. Answer questions such as, ‘how old are they? ‘ ‘where are they located?’ ‘What kinds of jobs and hobbies do they have?’ You get the point, the more specific, the better the results will be. Likewise, it’s okay to have multiple buyer personas too - just make sure to specifically define each of them. Through your buyer personas, you’ll be able to discover your target audience. Your target audience is the real market you’re reaching. There is a specific audience size and available data you can find through both primary and secondary research on these people. As we’ll discuss more below, you can directly reach out to these people to engage with them and understand their buying preferences. 02. Engage with your audience Now that you’ve defined your target market, it’s time to pull a sample and pick their brain. Through primary research methods like focus groups, online surveys, user interviews and personal interviews, you’ll be able to get common opinions about your products and services. If you’re still in the process of starting your business, reach out to people that fit the common buyer personas you want to have as future customers. In order to find your sample, there are many different paths you can take. Ideally you’ll want to choose customers who purchased from you recently, as they’ll have a good memory of their experience. Also, people that almost purchased from you but didn’t in the end, such as abandoned cart shoppers. Other methods include turning to your social media accounts and asking coworkers and their friends. In all, you want to get a large variety of people. The more, the merrier. While conducting your research, have your goals in mind. Getting to that goal involves having planned questions or conversation topics. For example, you can ask your participants ‘how much are you willing to pay for our products/services?’ ‘do you prefer to purchase online or in person?’ and ‘how will you respond to the new product or service we are launching?’ At the end of your survey, make sure to reward your participants for giving you their valuable time. Offer compensation in the form of money, gifts, food, or something else. 03. Determine the best methods to meet their needs This step is pretty straightforward. Now that you have an understanding of your audience and have asked their opinions on your offerings, turn inward to yourself or your marketing geniuses at your company to determine the best methods to meet their needs. The practice of shaping your marketing efforts to fit your audience's needs is powerful for drawing customers toward your brand, and it lies at the core of an important practice called inbound marketing. An important thing to consider is your product branding, as the look and personality surrounding your brand will certainly determine your success. Likewise, promotional efforts including social media marketing and email campaigns have big impacts on your selling rate. Although there are tons of advertisement spaces online and offline, you’ll learn based off of your audience, as well as trial and error, which ones work best for your business. 04. Research your primary competitors This begins by classifying your business into one or multiple identifiable industries. Having your industry(s) in mind will allow you to determine who your competitors are. This is because you can download marketing reports for specific industries that list out this key information. Besides market reports, you can also turn to search engines like Google and social media channels like LinkedIn to search for industries and related companies. Note that the more specific you are about your niche market in the industry (step number one above), the more fluid it will be for you to spot your competition. Once you have your competitors in mind, the next step is to perform a SWOT analysis on them. A SWOT analysis is where you’ll write out the strengths, weaknesses, opportunities, and threats of each of these businesses. Make sure to address the prices of their offerings, the display of their products and services, and other specific information about their marketing efforts. After reviewing your customers in depth, you will be able to address how your business can compete with other companies in the field, what advantages you have in the industry, and what trends you should hop onboard with. 05. Draw conclusions from your findings So you have tons of data at this point regarding your target market, their buying and decision-making processes, how you plan to reach them, and who your top competitors in your relevant industry are. The last thing you need to do is pull all of these findings together into a formal report. Most of the time, this marketing report is part of a company’s business plan . That’s the case if you’re just starting out though. If you’ve been established for awhile or are using this information for one particular experiment, you can create an individual marketing research report. For both cases, you should lay out your background information, the purpose behind creating the report, and a summary of your findings for the four previous parts. Finally, end your report with strategic action items to meet your goals.

If you're a business who prioritizes staying "in the know," keeping up with social networks is just a part of the job in the online world. We’re not just talking about posting regularly either — even though responding to questions and concerns from customers is an important step for your online business presence. However, if you often find yourself semi-swamped with Tweets, Facebook posts, and Instagram DMs, imagine how many people out there are discussing your business or product without directly mentioning you? There are so many conversations happening on social networks that several pertaining to your business can go unnoticed if you’re not mentioned or tagged within the post itself. If you’re missing these conversations, you’re missing potential opportunities to help existing and find potential customers, as well as resolve issues that may have risen for past ones. Moreover, these conversations can allow you to see how others feel about your business. This is called social listening, and it’s a vital tactic to improve the perception of your brand. From the way you choose to create a free website to all of your social media marketing strategies, below, we’re going to tell you about what social listening is and how you can apply it to your own business. What is social listening? Social listening is actively monitoring conversations that are happening across social networks about your brand, products, your competitors, or other industry-related and relevant keywords. Then, you try to find actionable responses to these conversations. These responses could be in the form of a literal response to a social post or an adjustment to your marketing strategy due to feedback you found. Social listening allows a brand to be proactive in conversations about it, improving reliability, social relevance, and trust with your audience. Social listening also allows you to see the social media sentiment, which is how people feel about your brand by gauging whether the responses (on either a particular post or a broader range, such as account as a whole) received are positive, negative, or neutral. Knowing this can let you respond accordingly by changing your wording, advertising strategy, and more, so you can increase your positive reactions. Social listening versus social monitoring If you’re new to the world of social media management for your business, the terms “social listening” and “social monitoring” may seem interchangeable, but they aren’t. While the two share similarities, each has their own purpose and benefits. Social monitoring is the act of responding to customer comments, questions, and issues as they’re received. This reactive approach is primarily in place to get the commenter from point A to point B — whether point B is a how-to guide, support article that solves the issue, or information, such as how to contact support. This type of social interaction is not only vital for customers, but also the minimum effort you should be putting forth on your social media branding . Social listening, on the other hand, is proactive. It zooms out on social monitoring’s macro focus and looks at the bigger picture: How are people talking about your brand in conversations you’re not tagged in? For many businesses that don’t take part of social listening, these conversations are as far gone as the dark web, and this valuable data is lost to the ether. It’s not just about your brand, either. Social listening zooms out to your entire industry, so you can identify trends, keep up with competition, and let your customers know you’re there for them when they need you. Why is social listening important? Now that you know the difference between social monitoring and social listening, it’s a little easier to discern why the latter is important. In a nutshell, it provides insight that social monitoring doesn’t and wasn’t intended to do. It doesn’t mean this reactive tactic is not important, but here are some of the things you can’t find with monitoring that you can with listening. Proactive tactic : Allows you to take initiative and create opportunities instead of waiting for them. Identify happy customers: Surprise and delight happy customers by thanking them, giving special offers or perks. Find unhappy customers : Address unsatisfied customers head-on, without being prompted, to direct them to the solutions they seek. Pinpoint influencers in your industry : Find social accounts that hold clout within your industry. Define trends in your industry : Provide relevant, on-the-nose posts that respond to a trending topic in your industry. Take note of potential customers : Chime in when people are looking for suggestions within your industry. Provide customer service: Offer help to customers or remind them that you’re available to help them if they need it. Avoid PR nightmares: Address potentially brand-threatening situations before they grow into a full day of damage control. Get a sense of what people think of your brand: Without adding a mention or tagging you in a post directly, people will tend to speak more freely about your brand, allowing you to get an idea of how people perceive your brand. This kind of customer feedback is invaluable. Social listening in action Sometimes seeing is believing, even if we’re talking about listening. While we can tell you all the ways social listening can be used, seeing real examples can be just as helpful. Below, we’ve detailed a few examples of the tactic in action. Netflix Socks: Sometimes, just showing that you’re listening can be effective. Netflix proved that in a big way. It received several complaints on social media from users that were falling asleep while watching Netflix, only to wake up to spoilers or rolling credits. So, the streaming service took action in the most hilarious of ways. It made socks. Not just any socks — socks with a built-in sleep detection system that will pause Netflix if you doze off. Falling asleep to Netflix is far from Netflix’s problem. Still, the socks it created were in response to the comments it received from its users. It’s funny, fairly amazing, and more than a little bit clever. The cherry on top? The socks won a Shorty Award for Best Creative Use of Technology. Samsung responds to competition: As mentioned earlier, social listening requires you to take a look at your industry as a whole, including your competition. When Samsung noticed that one of its competitors, Huawei, released a new smartphone and focused on its camera and slow-motion video capture features, it was able to respond by adjusting its marketing strategy and focus on its own phone’s slo-mo prowess. Morton’s Steakhouse delivers to airport for one traveler This one sounds too good to be true, but there’s enough coverage on it to shirk any non-believers. In 2011, Peter Shankman jokingly tweeted out to Morton’s Steakhouse, asking if they’d deliver a porterhouse at the Newark airport when he landed. Well, the steakhouse saw the tweet and a man in a tuxedo holding a bag was waiting for Shankman when he got off the plane. You can even read Shankman’s full rundown of the story here . Social listening tools After reading about the opportunities you can find via social listening, we’re sure you’re excited to start trying it out yourself, but it wouldn’t be right to send you off without knowing the tools to make the entire process easier for you. Hootsuite Insights : Not only does Hootsuite Insights offer a rich set of social media analytics tools specifically aimed at listening, they also include an analysis of sentiment, trend-tracking, and in-depth performance reports. Brandwatch : This is a “does it all” tool that may be overkill for many small businesses. Still, Brandwatch offers a fantastic set of tools for things like competitor analysis, brand management, influencer marketing, and much more. Awario : If you’re looking for a sophisticated suite of social listening tools, Awario can help. It specializes in social media monitoring, social selling, social listening for both teams and agencies, and influencer marketing. Audiense : If deep insights into your audience is what you’re looking for, Audiense Insights should definitely be on your list. Whether you’re trying to understand your audience, or looking to further develop it, Audiense will get you there. Sprout Social : To say that Sprout Social offers an elaborate set of solutions would be an understatement, but that’s very much a good thing. Whether it’s social monitoring, customer care, or data and analysis (including social listening), it’s really hard not to recommend. Starting with Sprout Social may be a smart idea if you plan on seeking out additional social media management solutions after you’ve become a social listening master. By Blake Stimac Wix Blog Writer

CTAs, or calls to action, are ubiquitous on the web. Every banner ad, blog post and knowledge base article will finish off with a directive about where to click. When writing in the online realm, we not only want to inform and delight our users, we also want to show them what their next step should be – in the clearest way possible. Through tests, trial and error, and more than a decade of experience, we’ve honed in on some best practices when it comes to CTAs, and learned the hard way what doesn’t work. Following these guidelines – and steering clear of these pitfalls – has helped us create a consistent style when it comes to writing CTAs. It helps us streamline what we do, provide clarity to our audience, and – best of all – it helps us get clicks. Here’s an inside look at some of our rules of thumb when it comes to writing CTAs: 01. Don’t say, “click here” Though this call-to-action example is about as clear and concise as you can get, we’ve found it falls short because it tells users that they should click, but not why . Rather than go for this classic (and boring) CTA, we opt for benefit-driven CTAs that show our users where they’re going, why they should go there and what they’ll get from doing so. 02. The problem with, “Do this, this and this” A common error we’ve come across is too many ideas in one CTA. Not only does this make the CTA long and unwieldy, but it also confuses users. If you ask visitors to do 2 or even 3 things in a CTA, they won’t know which action to take, or why they should click at all. Write CTAs with just one directive. And if you need to provide more information, do it in your body text. This is not just great for the users; it will also help you when the time comes to measure the effectiveness of your CTA. 03. Embrace action words Convincing users to take action depends on many factors, from how attractive your offer or product is to the appeal of your design and text. But a good, action-oriented CTA can go a long way to giving your visitors the extra little push they need to click, call, or send you an email. Start your CTAs with a verb – an action word that helps to sell users on the benefit of clicking. 04. Match the tone and voice of your text It’s easy to write a CTA that’s cute, funny, or simply looks right in the space that the designer has given you. But your CTA should tell the same story as the rest of your text – and use the same language to do it. Otherwise, your users can get confused or annoyed, and they may simply give up and click away from the page without taking action. So while it may be tempting to make every CTA, “Click here for world domination,” stick to the story you’re telling. 05. Don’t try too hard to sell We’ve all experienced the moment when someone tried a bit too hard to sell us something. This makes most of us pretty uncomfortable, and oftentimes leaves us with a lasting, negative view of the brand. Moreover, it smacks of desperation and probably decreases the chances we’ll ever purchase from that business. At Wix, one of our core values is “tell, don’t sell,” and we carry this through to the way we write our CTAs. We want our users to make choices based on our products, their merit, and how we describe them. And we’ve found that trying too hard to sell them on a product can quickly backfire, giving them instead a feeling of suspicion or mistrust. While you may find that the CTA, “Buy It Right Now,” works for you, don’t overuse it. Instead, focus on what users have to gain. You can keep words that create a sense of urgency, however, particularly if what you’re promoting comes with an expiration date. Including “today” and “now” in your CTA makes a lot of sense when you’re running a sale. Let’s wrap it up The way you use CTAs depends on what type of material you’re creating and what you want to achieve. That being said, it’s vital that you measure your CTAs. Determine what’s getting your users to click and what they’re not interacting with. This will give you a really good idea of what works – and what doesn’t – for your brand. Did you like this article? Subscribe to the Wix Content Blog  for your dose of free expert writing tips, ideas and inspiration. You won’t regret it! You can also check out this guide for more beginner CTA tips. Ready to establish a powerful online presence? Create a website with Wix today !

A large part of email marketing is setting a good first impression and leaving with a lasting one. However, we can only get so much across these days in our often impersonal, digitally-driven world. So many people do business without ever meeting the person on the other end of the computer. These types of interactions aren’t going to disappear anytime soon, nor should they have to. Instead, as a business owner it should be your duty to leave a lasting impression in every online interaction with a professional email signature. That's why it is so important to connect your email to your Wix website . A well-written email signature can say a lot about a person or business without taking up too much space. It’s basically a digital business card . It provides a way for you to be contacted and also for you to share other important pieces of information like your business website . Below, we’re going to give you some top tips on how to write great email signatures to leave lasting impressions. What is an email signature? An email signature, sometimes referred to as a digital signature or signature block is a piece of text that is added to the end of an email. It contains contact information and sometimes other pieces of relevant content pertaining to a person's or brand’s online presence - such as graphics showing portraits or a logo design . Some countries have regulations that require that each business email has a proper email signature containing specific pieces of information for all company-related emails. Email signatures: Importance and benefits Even if you live somewhere that doesn’t require an email signature for business-related communications, it’s a very good idea to create one in order to place at the end of your emails for a couple of reasons: Shows professionalism and willingness to communicate further. Great resource for branding and recognition. Free promotional tool for your business, website, or other CTA . Sometimes serves as the last impression between you and the recipient. The perfect place to add social media icons so others can follow you or your brand. 9 tips on how to write professional email signatures: While it may sound like you simply need to write a couple of things about yourself or your business and slap it to the end of every email, there are some practices that will help you along the way. Below, we’ll give you some tips to consider while you’re creating your own email signature. Keep it simple: There’s nothing wrong with staying minimal with your email signature, foregoing a photo or a logo. An effective email signature can be simple as long as it’s approachable and provides the essentials. If you are going to go the minimalist route, just make sure that the information you do place in your digital signature has the most impact. An example of a great, minimalist email signature example is below, showing only the name prominently displayed in bold, along with the job title and two contact methods. Don’t write a book: Following along with the previous tip, remember that sometimes less is more. Don’t write too much information. If you have a lot of things you want to share, you can create a website and keep it all somewhere else. Then, insert a link to this information in your email signature. Adding a large block of text in general to an email signature will have the recipient’s eyes glazing over in no time. Use color to accent, not showcase: There’s absolutely nothing wrong with adding some color to your email signature. In fact, it’s encouraged. However, it’s important to note that the use of color can be used to both your advantage and disadvantage. It can show personality, or to highlight the most important pieces of information you want to share. However, with all of your text in one uniform color, no single element will stand out amongst the rest. Stay in the (font) family: While your favorite font combo of Comic Sans and Times New Roman works for your personal computer notes, believe us when we say no one else wants to see them, especially when it comes to your business. The fonts you choose should be legible and similar to one another. If you’re looking to differentiate your fonts, you can use different weights of the same font family to stay consistent and avoid any visual messiness. Whether it’s your website or your professional email signature, we have just the article if you want to know how to choose the best fonts . Use social media icons: While adding links to your social media profiles in your email signature is 100% optional, if you are going to do it, opt for using icons instead of text links. It should be a bit obvious as to why, but adding 2-4 separate text links to the end of your email signature will look cluttered. This also adds unnecessary bulkiness to your overall signature. Using small social media icons that have individual links allows you to avoid this. Having your social media linked in your email signature is a good practice in general for email marketing . If someone follows you on social media based off of clicking a link from your email signature, it’s a sign that you’re strengthening your relationship with that person. Add graphics: The saying “a picture is worth a thousand words” can be aptly used here. Whether it’s your own photo or your business logo, a graphic will draw the eyes of a recipient to it and you’ll have a better chance of them actually reading your signature text. Be mobile-minded: Just like websites, it’s important to expect your email signature to be viewed and interacted with on a mobile device. This may require you to adjust the structure or design of your signature so it doesn’t have any alignment issues, given that the screens on mobile devices have a shorter width than that of a computer screen. Place the most important info first: Just because you’ve worked hard on your email signature doesn’t mean it’s going to be an effective one. We live in an age where ads are everywhere. So much so that we tend to tune them out without realizing it. Not only that, readers also tend to move on quickly after they’ve gotten the information that they want. This means it’s super important to get your message across as quickly as possible, which includes prioritizing your most crucial pieces of information at the top of your signature. It will more than likely be your name/title, but it could also be your business name. Follow this with something like your website address or contact number. However you decide to order the information is up to you. It’s all about what you want the reader to know most. Have your signature pieces fit together like a puzzle: After you’ve decided what your digital signature will consist of, you want to look at all the pieces and make sure they look like they belong together. This is not just in terms of alignment, but also that the information presented isn’t too dense or imbalanced. If it feels cramped, consider rearranging the placement of things for a bit more freedom. Get inspired by email signature generators and creation tools We can give you tips until we’re blue in the face, but you may need to get your hands digitally dirty before you get a good idea for creating your own. Here are just a few sites you can check out to create yours for free. Mail Signatures - This is a free, no frills, and straightforward generator for those who want a simple email signature. Design Hill - This digital signature generator offers some advanced controls, but also come with a few hoops to jump through to get a free email signature. MySignature - A very easy to use generator to help you create professional email signatures. It will come with a small, “Create your own signature” ad at the bottom unless you pay to remove it. Wisestamp - One of the more robust options available, Wisestamp requires you to create an account to receive your free signature. The paid option offers an assortment of additional features. So whether you want to play around with free options or pay up to make sure you have everything you need for your professional email signature, you’re not stuck without options.