Google Workspace – Customer Agreement

By clicking the "Submit Purchase" button and/or purchasing Google Workspace and/or any add-ons to Google Workspace (“Add-ons”, and each a “Service” or, in plural, “Services”) you approve your consent to the following terms and conditions that constitute an agreement between you and Wix (“Agreement”):



1. Provision of the Services

Wix offers Google Workspace and/or certain add-ons to Google Workspace. Google is the creator, maintainer, and operator of the Google Workspace services and the various add-ons. Wix has been appointed by Google to offer these services and to assist users with issues related to their use. As part of its role in offering these services, Wix may carry out specific actions, such as the collection of subscription fees, and may be granted certain administrative access to your Google application accounts.
 

In order to ensure that you do not experience any interruption or loss of Services, the Services are set to automatically renew, by default. Unless you turn-off the auto-renewal option of a Service you want to discontinue, such Service will automatically renew upon the end of the applicable Service period, for the same term then-currently in place for the Services, and at the then-current price for the Services (which may be higher or lower than the previous price for the Services). To learn how to disable he auto-renewal option, please click here: https://support.wix.com/en/article/google-workspace-turning-off-auto-renewal-for-a-business-email.
 

Wix will attempt to charge your payment method on file, for the renewal fee payable for a Service, within up-to 30 days prior to the expiration date of the relevant yearly Service, and extends the Service period for an equivalent period as the original period. Wix will also endeavor to provide you a notice at least 30 days prior to the renewal date.
 

In the event of failure to collect the fees owed by you for a Service, we may in our sole discretion (but shall not be obligated to) retry to collect such amount at a later time, and/or suspend or cancel your Service, without further notice. In the event that Wix is unable to charge all fees through your provided payment method or if Wix receives notification of a chargeback, reversal, payment dispute, or is charged a penalty for any fee it previously charged to your selected payment method, Wix may pursue all available lawful remedies to obtain payment, including immediately suspending or canceling the Services provided to you. Automatic renewal of a Service will not be effective until applicable payment is final.
 

You are solely responsible for ensuring that the payment method you have on file with Wix is current and valid. By entering into this Agreement, You acknowledge the automatic renewal terms of your Service as indicated herein and you authorize Wix to charge the applicable fees to your authorized method of payment until you disable the auto-renewal option.

You understand and agree that if Wix is not able to charge you for the Google Workspace services, then Wix will have the right to suspend or cancel your use of any Add-on Services, and it may provide you a pro-rata refund based on your actual use up to such time for the remaining period of the subscription.

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​IT IS HEREBY MADE CLEAR THAT YOU ARE SOLELY RESPONSIBLE FOR ENSURING THE SERVICES ARE RENEWED. WIX SHALL HAVE NO LIABILITY TO YOU OR ANY THIRD PARTY IN CONNECTION WITH THE RENEWAL AS DESCRIBED HEREIN, INCLUDING, BUT NOT LIMITED TO, ANY FAILURE OR ERRORS IN RENEWING THE SERVICES.​

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2. Commercial Terms of Service

The commercial terms for the use of the Services, including the fees, the payment terms and the refund policy shall all be as set forth on the Wix website. Such terms may change from time-to-time. 

If, when you purchased the Services, you received a free trial, then you’ll enjoy the free-trial period at no charge, beginning from your purchase date. At the end of the trial period, unless you choose to cancel before it ends, your Service will be seamlessly renewed for the term you selected during purchase, and the mentioned fee will be charged. We strongly recommend that you carefully review all purchase details prior to subscribing for Services, and ensure that such Services meet your specific needs and requirements.

You are recommended to review the terms before any renewal of the Service.

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​​3. Compliance with Policies

Since the Services are developed by Google, the use of the Services is subject to the standard Terms of Service of Google and the Google  Workspace &Cloud Identity Acceptable Use Policy (together the "Google TOS"). Upon your first log in to the Services, the Google TOS shall be presented to you. Please read them and make sure you fully understand their terms. By accessing and/or using any of the Services, you approve your full consent to the Google TOS (as may be amended from time-to-time).



You understand that if you violate any of these terms or if you do not timely pay for the Services (or any renewal period), Wix may suspend or terminate your account.



In addition, as any other service or application offered by Wix to its users, the use of the Services is governed by applicable Wix policies, including the Wix Terms of Use and its Privacy Policy ("Wix Polices"). In the event of any contradiction between this Agreement and the Wix Policies or the Google TOS, the terms of this Agreement shall prevail.
 

4. Support Services

You are aware of the fact that Google follows the standard Google Workspace Service Level Agreement (“SLA”) in relation to the Service, and Wix shall carry out any reasonable specific actions it can in relation to your subscription to the Services.

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​​5. Back-Ups

You acknowledge that Wix will not back up data stored on any Services (or any other independent applications), and that Wix will not be able to restore or recover any data or documents that are deleted from such applications. You are recommended to maintain the integrity of your data files, including performing regular back-ups. You should not rely on Google or Wix to back-up your data.

6. Delicate Information 

You shall not send or store confidential or restricted information through the Service. Neither Wix nor Google shall have any responsibility for a leak of such information stored or sent via the Service.

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7. Suspension of Account

In the event or if you are in violation of any Wix Policies or if for any other reason your account with Wix is suspended or terminated, your account with Google for the Services may be suspended and/or terminated as a result. In such event you shall be provided the ability to continue the use of the Services, if possible, by entering a new and separate direct engagement with Google (or any other Google reseller) directly. In such an event, Wix shall not have any responsibility for any loss of data stored by you on the Service.

8. Liability

​You acknowledge that the Services are developed, and operated by Google, and Google supports the Services according to its SLA. Wix will, however, offer assistance and support your use of the Services within the scope of its own capabilities where possible.

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9. Modifications

This Agreement, the Google TOS, the SLA and the Wix Policies may be changed from time to time without notification. You should review this Agreement (as posted on the Wix website) and all of the policies periodically to ensure you remain in compliance.