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Chatway AI Live Chat, WhatsApp logo

Chatway AI Live Chat, WhatsApp

By
AI Chatbot, Live Chat & WhatsApp Support
4.9
Free plan available
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    • Chatway AI Live Chat, WhatsApp overview

    • Use an AI chatbot for 24/7 support, show FAQ in your live chat widget, and use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
    • Live chat conversations can be assigned to support agents, while the AI chatbot can handle common questions automatically and provide 24/7 support. Escalate to more experienced helpdesk reps when necessary through live chat
    • Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
    • Add chat buttons like WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, and even create your own custom chat buttons
    Live chat with your customers, provide live chat customer support, get more sales using live chat, and use an AI chatbot for 24/7 support. Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app. Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons. As visitors use live chat, they may have questions or issues. Through the live chat widget and AI chatbot, they can get instant answers and share feedback. Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement. Along the web version, Chatway live chat also offers Android & iOS mobile apps.
    Check App Demo
    Categories
    Communication Chat
    Availability:
    This app is available worldwide.
    App languages:
    English
    You can translate all app content displayed on your site into any language.
    PL
    App developed byPoptin LTD
    Visit our WebsiteContact us for supportPrivacy Policy
    Poptin LTD ensures that it complies with EU trade laws.

    4.9 Average Rating

    315 reviews
    5
    309
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    Sort by:
    UL
    Ulmerlindgard71/ Apr 10, 2026
    Broken beyond useResponses feel random at best and completely detached from the actual content it is supposed to use. It confidently produces wrong information while missing obvious answers right in front of it. This is not...
    PO
    team Poptin LTD
    [Under Review] All recent 1 star reviews appear to be connected to suspicious activity linked to a competitor app and are currently under investigation by the Wix team.
    (0)
    Thank you for your feedback
    JE
    Jeanluccci/ Apr 10, 2026
    You will loose customers with this!!!You will loose customers with this, just like we did. It promised refunds to our customers where it should not and constantly hallucinated just to make the customer happy. This is a business...
    PO
    team Poptin LTD
    [Under Review] All recent 1 star reviews appear to be connected to suspicious activity linked to a competitor app and are currently under investigation by the Wix team.
    (0)
    Thank you for your feedback
    ST
    Stevelessered/ Apr 10, 2026
    Terrible even after training. Doesn’t seem like AI at allEven after putting time into training this app, it still fails to answer the most basic questions, including ones that are clearly covered on the website and in the provided training materials. It...
    PO
    team Poptin LTD
    [Under Review] All recent 1 star reviews appear to be connected to suspicious activity linked to a competitor app and are currently under investigation by the Wix team.
    (0)
    Thank you for your feedback
    MI
    Michaelramirezz147/ Apr 10, 2026
    Seriously damaging, stay far away!This app pulled information directly from my website and then managed to distort it so badly that it fed completely incorrect details to my customers. The result? Confusion, frustration, and a significant loss...
    PO
    team Poptin LTD
    [Under Review] All recent 1 star reviews appear to be connected to suspicious activity linked to a competitor app and are currently under investigation by the Wix team.
    (0)
    Thank you for your feedback
    DI
    Dinosanima/ Apr 10, 2026
    GreatI am using the free version so far which is great for my needs. Planning to upgrade ones my website get busier .
    (0)
    Thank you for your feedback

    Pricing & plans

    Compare all plans
    Free plan

    Free

    1 seat included 30 days chat history FAQs & canned responses iOS and Android mobile apps Unlimited conversations Widget customization Buttons for social chat channels
    Solo plan
    $

    24

    00
    /month
    1 seat included Everything in Free, and Unlimited chat history Real-time visitors insights Email, Facebook Messenger & Instagram integrations Live translation & multilingual widget Custom widget & agent visibility Remove Chatway branding Add more seats for $19/mo per seat
    Team plan
    $

    65

    00
    /month
    4 seats included Everything in Solo, and Automation & workflows - Engage visitors and automate tasks with smart triggers & rules Add more seats for $19/mo per seat
    Plus plan
    $

    119

    00
    /month
    10 seats included Everything in Team, and Multi-widget support Multiple inboxes Priority support Add more seats for $19/mo per seat
    * Price is in USD.

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