Order Tracking AI Agent

AI answers “Where is my order?” day and night

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Free plan available

Order Tracking AI Agent overview

Tell shoppers their order status, carrier and tracking link, 24/7
Private by design: shoppers confirm their email with a one-time code
Answer shipping, returns and product questions from your site and FAQs
Take over any chat yourself, with alerts in-app, by email, Slack or Telegram

Stop answering “Where is my order?” by hand. Order Tracking AI Agent adds an AI agent to your website that looks up your store's orders and tells shoppers the status, the items, the carrier, the tracking number and the tracking link, day and night and in their language. Private by design. Before it shares anything, the shopper confirms their email address with a one-time code, and the agent only ever shows the orders of that address. Nobody sees someone else's order. It knows your store. Your agent learns your shipping times, return rules and FAQs from your website and files, so follow-up questions get the right answer too. If an order can't be found, it points shoppers to the contact you choose. You stay in control. Match the chat to your brand, test every answer before going live and take over any conversation from your shared inbox. Get alerts for new leads and handovers in-app, by email, Slack or Telegram. Add more skills any time, such as product search, or describe new ones in plain words in the AI Studio. Live in minutes with a guided setup: switch on order tracking, add your shipping and return info, test and go live.

Availability:

This app is available worldwide.

App languages:

English,

Dutch,

French,

German,

Italian,

Polish,

Portuguese,

Spanish

You can translate all app content displayed on your site into any language.

Site Requirements:

Featured in

Newest Apps

App developed byUltimo Bots

Visit our Website Contact us for support Privacy Policy

Robert Klöpsch ensures that it complies with EU trade laws.

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Pricing & plans

Free plan

Free

20 AI credits (one-time)

50 knowledge sources

1 AI skill

Human handover

Smart plan

19

/month

500 AI credits per month

200 knowledge sources

3 AI skills

Human handover

Boost plan

39

/month

2,000 AI credits per month

1,000 knowledge sources

10 AI skills

Human handover

Ultimo plan

99

/month

10,000 AI credits per month

10,000 knowledge sources

30 AI skills

Human handover

* Price is in USD.

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