TradeGear

Translate your store. Answer in every language

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Free plan available

TradeGear overview

Translate product content with Multilingual and keep your own translations
Answer shoppers in their language using your public product catalogue
Show product source links so shoppers can check the details behind an answer
Offer a support case in chat and follow up from your site’s Support inbox

Help more shoppers understand your products and get useful answers in their own language. TradeGear brings product translation and an AI customer assistant together in your site dashboard. Translate supported product content through the Multilingual app, preserve translations you have already written, and publish languages using your normal site workflow. Enable the storefront assistant to answer questions from your public catalogue, including product details, prices and availability, with links to the products used. Product changes are checked automatically to keep its knowledge current. If the assistant needs your team’s help, shoppers can open a support case from chat with their email. Follow up in your site’s Support inbox. Start with 3,000 translated words, one target language and 20 completed assistant replies per website every 30 days. Track both allowances in the dashboard. Usage limits and visitor rate limits protect your allowance. The Multilingual app is required for translation. The assistant uses public catalogue content; it cannot access private customer orders or change purchases. Review important wording before publishing.

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Pricing & plans

Basic plan

Free

3,000 translated words

20 AI replies per 30 days

1 translated language

Answers from your public site content

Growth plan

19

/month

20,000 translated words per month

100 completed AI replies per month

16 target languages per website

Translation and AI customer assistant

Scale plan

49

/month

150,000 translated words per month

500 completed AI replies per month

16 target languages per website

Translation and AI customer assistant

Expansion plan

149

/month

1 million translated words per month

2,500 completed AI replies per month

16 target languages per website

Translation and AI customer assistant

* Price is in USD.

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