Chat window: visitors write a question, then DM you
Messages that name the product they're asking about
Team: each person with their own Instagram account
Results: visitors, opens, pages and devices
Most Instagram buttons just open your profile and hope. Instagram Button turns visitors into real conversations. The Chat Window greets them with your agent's name and photo and lets them write their question first. Instagram can't pre-fill a DM, so their message is copied and ready to paste. On a product page, the message can name the product, so you know exactly what they mean.
Prefer something simpler? The Tab Button promotes your profile to win followers, and the floating Chat Button opens your DMs in one tap. Send people to your profile or straight to a DM.
Add your team, like Sales and Orders, each with their own Instagram account, and visitors pick who to message. Computer visitors can scan a QR code to continue in the Instagram app. Show the button only on the pages you choose, and open the chat window after a few seconds, when visitors scroll, or as they're about to leave.
The Results tab shows how many visitors saw your button and opened Instagram, by day, page and device. Business hours, colors, placement for desktop and mobile, and RTL support are all included. Setup takes about a minute.