eDesk

By eDesk

eCommerce Customer Support Software

1.0 (2)

14 day free trial

eDesk overview

Display all your messages, orders and order information in one place

More than 300 native marketplace integrations

Order details embedded into the support workflow

Automatic language translation & AI empowered automation

eDesk is the leading eCommerce helpdesk for multichannel merchants, integrating with the world’s leading marketplaces, social channels and of course Wix. Improve customer happiness, productivity and business reputation through AI-powered automation and insights. eDesk is the smarter way to do eCommerce support. Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell.

Availability:This app is available worldwide.

App languages:

English, French, German, Italian, Spanish

App developed byeDesk

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Pricing & plans

This app offers a 14-day free trialCompare all plans

Team plan

per agent

Auto-responder

Unlimited rules

@mentions

Custom fields

Professional plan

per agent

AI-powered responses

Auto-translate

Collision detection

Full management reports

Enterprise plan

per agent

Chat included free

CSAT measurement

Enterprise reporting

Collaboration users

Compare all plans

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