Thank-You Survey

Ask how customers found you after checkout

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Free plan available

Thank-You Survey overview

Five question types, with follow-ups and Other box
Your own translations for each language
Choices shuffled so the first does not win
Results by date range, response rate and revenue

Ad platforms no longer tell you where customers come from. Thank-You Survey asks them, right after they buy, on your store thank-you page. You see the answers as counts, shares and revenue. Start with a ready-made "How did you hear about us?" question, shuffle the choices so the first one does not win by default, add an Other box, and ask a follow-up such as "Which podcast?" only after someone picks Podcast. Translate every question and choice into your customers' languages. A live preview shows exactly what customers will see. Results show answers by date range, the response rate, and on Pro the revenue each answer brought. Written answers are searchable, and Pro exports a CSV. Starter and up also save each answer as a note on the order. Free for your first 50 answered orders a month. Starter covers 500, Pro covers 5,000. When you reach your count the survey simply stops being shown: no extra charge and no answer is deleted. The app reads an order's number, date and total only. It never reads or stores a customer name, email, phone or address.

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Pricing & plans

Basic plan

Free

50 answered orders a month

One single-choice question

Results by date range

Starter plan

14

/month

500 answered orders a month

Up to 10 questions of every type

Follow-ups and translations

Answer note on the order

Pro plan

39

/month

5,000 answered orders a month

Everything in Starter

Revenue per answer

CSV export

* Price is in USD.

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