Show FAQ in your live chat widget & use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
Live chat conversations can be assigned to support agents. Escalate to more experienced helpdesk reps when necessary through live chat
Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
Add chat buttons like WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, and even create your own custom chat buttons
Live chat with your customers, address their concerns, provide swift live chat customer support, get more sales using live chat.
Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app.
Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons.
As visitors interact through live chat, they might have suggestions or encounter issues. Through the live chat widget, they can voice thoughts immediately, allowing you to make instant improvements.
Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc.
Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement.
Chatway also offers Android & iOS mobile apps.
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5.0 Average Rating
298 reviews
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BE
Bentoncaleb8/ Mar 3, 2026
Good I was expecting an ai chatbot but this is good as well
(0)
Thank you for your feedback
BB
Bbproductions914/ Mar 3, 2026
Amazing!So far it's fantastic! I've tried a bunch of different chats from wix for my website and each time it was lacking something. Lacking notifications, accessibility, or even just additional connections. This app...
(0)
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CO
Colhowflo/ Mar 2, 2026
It works great, It's just what my website needed for direct contact on the website. It works just like WhatsApp. It's always a plus to have customer service whenever you need it.
(0)
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SA
Samlegacypvtltd/ Feb 28, 2026
very useful for start up
(0)
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KA
Kanwar19975/ Feb 24, 2026
Good App till nowSeems pretty useful and easy to use
1 seat included
30 days chat history
FAQs & canned responses
iOS and Android mobile apps
Unlimited conversations
Widget customization
Buttons for social chat channels
Solo plan
$
24
00
/month
1 seat included
Everything in Free, and
Unlimited chat history
Real-time visitors insights
Email, Facebook Messenger & Instagram integrations
Live translation & multilingual widget
Custom widget & agent visibility
Remove Chatway branding
Add more seats for $19/mo per seat
Team plan
$
65
00
/month
4 seats included
Everything in Solo, and
Automation & workflows - Engage visitors and automate tasks with smart triggers & rules
Add more seats for $19/mo per seat
Plus plan
$
119
00
/month
10 seats included
Everything in Team, and
Multi-widget support
Multiple inboxes
Priority support
Add more seats for $19/mo per seat
* Price is in USD.
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