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Chatway ‑ Live Chat & Helpdesk
By Poptin LTD
Free

Chatway ‑ Live Chat & Helpdesk

By Poptin LTD
Engage and support customers via live chat
5.0 (1)
Free
Chatway ‑ Live Chat & Helpdesk Preview 0
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    • Chatway ‑ Live Chat & Helpdesk overview

        Offer immediate customer support and address customer concerns in real-time with friendly support chat
        Assign live chat conversations to support agents. Escalate to more experienced helpdesk reps when necessary
        Easy content and file sharing within website chat for improved customer support
        See helpdesk conversation history and get the full picture before responding
    Use Chatway to engage customers over live chat, address their concerns, provide swift assistance, and drive more leads and sales. Impress new visitors with proactive customer support by offering personalized recommendations, coupons and discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app. Additionally, Chatway facilitates the gathering of feedback in real-time. As visitors interact with your website, they might have suggestions, opinions or even encounter issues. Through the live chat widget, they can voice thoughts immediately, allowing you to make instant improvements. Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc. Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights, and trust-building, all contributing to enhanced customer satisfaction and business success engagement. Chatway also offers Android and iOS mobile apps.
    Availability:This app is available worldwide.
    App languages:
    English
    You can translate all app content displayed on your site into any language.
    App developed byPoptin LTD

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