Use an AI chatbot for 24/7 support, show FAQ in your live chat widget, and use canned responses saved replies to answer commonly asked questions. Live chat with your customers and provide live chat support. Address customer concerns in real-time with friendly support chat
Live chat conversations can be assigned to support agents, while the AI chatbot can handle common questions automatically and provide 24/7 support. Escalate to more experienced helpdesk reps when necessary through live chat
Mobile apps for iOS and Android are available allowing you to live chat with your websites visitors anytime and anywhere
Add chat buttons like WhatsApp, SMS, Instagram DM, Facebook Messenger, Telegram, Line, click-to-call, and even create your own custom chat buttons
Live chat with your customers, provide live chat customer support, get more sales using live chat, and use an AI chatbot for 24/7 support.
Provide customer support & offer personalized recommendations, coupons & discounts that enrich their experience. Collaborate with your team to provide exceptional customer service over an intuitive live chat app.
Add chat buttons like WhatsApp, Facebook Messenger, Instagram DM, SMS, phone, Telegram, Line, or custom chat buttons.
As visitors use live chat, they may have questions or issues. Through the live chat widget and AI chatbot, they can get instant answers and share feedback.
Customize the support chat widget, change the logo, color, chat button size, etc. Our live chat app lets you integrate with Facebook Messenger, resolve tickets, configure availability, etc.
Chatway's live chat box feature has become an indispensable tool for website owners. It enables real-time website chat assistance, personalized, efficient collaboration, visitor insights & trust-building, all contributing to enhanced customer satisfaction & business success engagement.
Along the web version, Chatway live chat also offers Android & iOS mobile apps.
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5.0 Average Rating
318 reviews
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PE
Perfectpoutlk/ Apr 20, 2026
Fantastic addition to my site!I recently added the Chatway AI Live Chat app to my site, and it resulted in a sale just two days later! I tested it out to make sure it could answer a...
(0)
Thank you for your feedback
BP
Bpmanagment1/ Apr 20, 2026
Love it!
(0)
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DR
Drcraigmorrow/ Apr 17, 2026
Works exactly as I had hoped!We have very little staff, but this allows us to respond 24/7!
(0)
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FO
Folitaas7/ Apr 17, 2026
Good appeasy integration, helpdesk active
(0)
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CE
Celestialcutspetsp/ Apr 17, 2026
New to the appI have this is for a very short time and still getting use to it but as time goes by I will slowly get use to it
1 seat included
30 days chat history
FAQs & canned responses
iOS and Android mobile apps
Unlimited conversations
Widget customization
Buttons for social chat channels
Solo plan
$
24
00
/month
1 seat included
Everything in Free, and
Unlimited chat history
Real-time visitors insights
Email, Facebook Messenger & Instagram integrations
Live translation & multilingual widget
Custom widget & agent visibility
Remove Chatway branding
Add more seats for $19/mo per seat
Team plan
$
65
00
/month
4 seats included
Everything in Solo, and
Automation & workflows - Engage visitors and automate tasks with smart triggers & rules
Add more seats for $19/mo per seat
Plus plan
$
119
00
/month
10 seats included
Everything in Team, and
Multi-widget support
Multiple inboxes
Priority support
Add more seats for $19/mo per seat
* Price is in USD.
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