Hellotext

Boost sales with WhatsApp & SMS

No Reviews Yet

Free plan available

Hellotext overview

One‑click SMS Campaigns
Official WhatsApp Messaging
Smart Customer Segmentation
Recover Abandoned Carts

Hellotext brings AI-assisted sales and support to your online store across WhatsApp, Instagram, SMS and webchat. It is designed for merchants who want to reach customers in the channels they already use, without building automation flows from scratch. The app includes ready-made AI Playbooks for common goals such as cart recovery, repeat purchases and win-back campaigns. Each Playbook can be adjusted to fit your store's tone and policies before it goes live. When a shopper leaves items in their cart, Hellotext can follow up on WhatsApp with a link back to checkout. Because the AI works from your product catalog, it can suggest products, check stock and sizes, and share a cart directly in the conversation. It can also help answer common questions about orders, returns and store policies, and passes more complex conversations to your team along with the context of the chat. All conversations are gathered in a shared inbox with each customer's history, and reports help you understand how conversations relate to orders and revenue over time.

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Pricing & plans

Compare all plans

Starter plan

Free

1 WhatsApp verified line

Connect supported eCommerce integratio

Capture with Webchat, Popups, QR Code

Cart Saver journey

Small plan

67

/month

Everything in Starter plus: - 8 eCommerce playbooks included - 37K messages included - Includes WhatsApp, Instagram DM, Facebook Messenger, and Webchat - Shared inbox for small teams - 6 months of customer history - Support via email and chat - Initial response in ≤1 business day

Grow plan

269

/month

Everything in Small plus: - 25 eCommerce playbooks included - 150K AI-powered messages included (includes WhatsApp, Instagram DM, Facebook Messenger, and Webchat) - 2 Custom AI Agents - 2 WhatsApp lines with catalog - Unlimited Instagram accounts and Facebook Pages - Teams with AI assignment and reporting - Complete customer history - Custom actions - Guided onboarding - Priority support via chat

Pro plan

629

/month

Everything in Grow plus: - 38 eCommerce playbooks included - 350K AI-powered messages included (Includes WhatsApp, Instagram DM, Facebook Messenger, Webchat, Email, and push notifications) - Unlimited custom AI agents with external API access - Team visibility and advanced rules - Team response-time rules - Email and push notifications - Browser push, no app needed - Personalized onboarding + success specialist - Priority support via chat and WhatsApp

* Price is in USD.

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