Chargewood

Turn store orders into chargeback evidence

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Free to install

Chargewood overview

Read-only order sync: orders, transactions and fulfilments, never a write to your site
Matches each order to its Stripe or PayPal dispute by the provider's own transaction id
Builds the response from what the order already proves: delivery, fulfilment and customer history
One-click install, with no API keys to copy or paste

Chargewood answers chargebacks for you. When a shopper disputes a card payment, the bank sets a deadline and a list of evidence it will accept, and most of that evidence is already in the store: what was ordered, when it shipped, where it went, what the customer bought before. Connecting your store gives Chargewood read-only access to that order history. Orders, their transactions and their fulfilments sync across, and each one is matched to a dispute through the payment provider's own transaction id. The connection never writes to your site and never changes an order. A chargeback reaches an app here as a read-only ledger line, with no reason code and no way to respond through it, so disputes still have to reach Chargewood through Stripe or PayPal; this connection supplies the order evidence that goes into the answer. Every response is reviewed by a person before it is filed.

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Pricing & plans

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Pay As You Go plan

Free to install

20% of recovered chargebacks

No wins, no fee

No monthly minimum

Evidence built from your order data

Autopilot or approve each response

* The price does not include applicable taxes, which may apply according to your billing address. Additional charges may apply.

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