I am onboarding new members to my Wix site by asking them to Sign Up. However, after they sign up - I do not see them under the Members page.
As a consequence, I cannot select a member and give him or her Blogger rights?
Help!
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I am using Wix own signup and login windows and all new members are not loading up. I verified that each memeber must join the site community,which is not the issue. Some members are uploaded and some are only showing up on the Wix edit page.
Are you using Wix own signup and login windows or are you using your own custom lightboxes for signup and login?
This makes a difference.
if you are using Wix own windows then you simply make sure that you have the 'Join the Site Community' checkbox ticked as default in the signup settings.
If you are using your own custom lightboxes, then you need to get the members to Join themselves from their own My Account page in the Wix Members app. (Exactly like what Janos added onto this post on 15th July).
Finally, note that this forum is for code related issues with your website and not for Wix Editor issues or issues with Wix apps that already have their own Wix Support pages for you to read through.
For issues with any of the above, then you need to be contacting Wix Support themselves, either by support ticket or direct by telephone.
https://support.wix.com/en/article/contacting-wix-support
https://support.wix.com/en/article/contacting-wix-by-phone-3491545
https://support.wix.com/en/new-wix-blog/setting-up-the-new-wix-blog
https://support.wix.com/en/article/becoming-a-forum-member-and-joining-the-forum-community
https://support.wix.com/en/new-wix-blog/setting-up-the-new-wix-blog
https://support.wix.com/en/article/becoming-a-forum-member-and-joining-the-forum-community
Okay I think I figured it out. It appears that the new user has to go into their profile and then click Make Profile Public. Then it will show up on the members area.
I am having this same issue and it is a big problem. I need to be able to add new members as Writers but I can not do that properly if their profiles are not appearing on the Members page. I am very surprised this is an issue for Wix. Does anyone have a solution to this? Thank you!
After login go to My Account page(/account/my-account) and click "Join Community"
I am having this problem but only with some members. At least I need to somehow delete this member and have them sign up once again. Please help!
Unable to see new members in the members area page. Please help.
I also have the same issue. Any fixes?
Same problem. Wix support is underwhelming. :(
Hi,
Please contact Wix support at support@wix.com
I am having the same issue, I have 7 members yet none are showing up on the actual page? Please help!!
Having the same issue. Any joy?