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Oral Communication




What is oral communication?


Oral communication is the exchange of information and ideas through spoken word. It can be directly in person in a face-to-face interaction or through an electronic device such as a phone or radio. The most effective way for businesses to transmit information verbally is through oral communication such as a staff meeting.



The importance of oral communication


Oral communication is important for learning and understanding those in your environment. It is a fundamental aspect of learning a language and helps solve problems, quickly exchange information, and convey emotion in a conversation. Listening and speaking skills are used personally and professionally, on a daily basis.


The 5 elements of oral communication


  1. Sender. The sender is the person who initiates communication to the receiver.

  2. Medium. The medium is the format in which the message is being sent. For example, a voicemail, a face-to-face conversation or a presentation.

  3. Channel. The channel is the platform in which the message is delivered. For example, a podcast, a telephone or a meeting.

  4. Receiver. The receiver listens and decodes the message sent by the sender. The receiver then generates feedback for the sender in response to the message.

  5. Feedback. This final stage is the reaction of the receiver, such as oral or written communication, No response from the receiver is also a type of feedback. This completes the entire oral communication cycle.


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Types of oral communication


  • One-on-one conversations. Conversation between two friends, employee and manager weekly meet-up.

  • Meetings. Decision-making meeting, information-sharing meeting.

  • Group discussions. Book club gathering, small group project.

  • Speeches. Political debate, motivational speech.

  • Presentations. Teaching students in a classroom, instructional presentation.

  • Electronic. Talking over the phone, listening to a show on the radio.

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