Pick a plan. Let your Legend do more.

Yes. The Free plan includes monthly credits, a monthly chat allowance, and access to stock avatars and stock voices. Upgrade to a paid plan for more monthly credits, unlimited chat, and custom avatar and voice options.

Choose a plan based on how often visitors will call your Legend and whether you need custom features. All plans include monthly credits for video and voice calls. Paid plans add unlimited chat, a custom avatar, a custom voice, and a custom domain.

The minutes shown for each plan are the maximum call time you’d get if you spent all your credits on just video calls or just voice calls. Your actual call time depends on how you split credits between video calls, voice calls, and additional custom avatars.

Visitors use your credits when they talk to your Legend on video or voice calls. Video calls use about 20 credits per connected minute, and voice calls use about 10. Your first custom avatar is included with your paid plan; each additional custom avatar costs 400 credits. Credit costs may change.

Your monthly credits refresh each month based on your plan’s purchase date. Unused monthly credits expire when they refresh, and monthly credits are always used before top-up credits.

Any active call with your Legend pauses, and visitors can’t start new video or voice calls. Paid plans include unlimited chat, so visitors can continue messaging your Legend.

To make calls available again, add top-up credits, upgrade to a plan with more monthly credits, or wait for your monthly credits to refresh.

Yes. If you have an active paid plan, you can purchase top-up credits without changing your subscription. Go to Settings → Plan & Billing → Add Credits in your Wix Legends workspace.

Monthly credits are used first, followed by top-up credits. Top-up credits stay available for 24 months and remain in your account if you change plans. You can use any remaining top-up credits after your paid plan expires, but you’ll need an active paid plan to purchase more.

If you have a paid plan, top up when you occasionally need extra credits or expect more calls than usual. Choose a plan with more monthly credits if you regularly need more call time or want additional premium features.

When you upgrade, the change takes effect immediately. Your remaining monthly credits carry over, and your new plan’s full credit allowance is added on top. A new billing cycle starts that day, making it your new renewal date. Your top-up credits stay separate and unchanged.

When you downgrade, the change takes effect at the end of your billing period. Until then, you keep your current plan’s benefits and can use your remaining credits. On your renewal date, you receive the monthly credit allowance for your new plan.

You can choose monthly or yearly billing. Monthly subscriptions are charged each month, while yearly subscriptions are charged once a year at a discounted price.

You can view your subscription, renewal date, and billing history under Settings → Plan & Billing in your Wix Legends workspace. Prices don’t include applicable taxes; you’ll see the final price before completing your purchase.

If you cancel within 14 days of your initial purchase, you’ll receive a refund based on the credits you used. Any credits you used are charged at the monthly plan rate, including on yearly plans, and the rest of what you paid is refunded. If you haven’t used any credits, you’ll receive a full refund. To request a refund, contact Customer Care.

After that, you can turn off auto-renewal anytime. Your plan stays active until the end of your billing period and won't renew after that.

I've already upgraded my Wix site. Do I need a separate Wix Legends plan?

Yes. Wix Legends plans are separate from Wix site plans. To access Wix Legends paid features, you’ll need to purchase a Wix Legends plan.