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Unlock Your Business Potential

Join the exclusive Wix Top Users community. Access complementary webinars, expert resources, and join a community of successful merchants worldwide.

25K+

Top Merchants

50K+

Expert Webinars

4K

Avg. Growth Rate

Join our next webinar for strategies to grow your business

Exclusive resources for Wix Top Users

Upcoming Events

Don't miss our exclusive webinars and workshops designed to accelerate your business growth.

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Webinar

Showing Up in AI Searches: Understanding and Impro...

In this webinar, we'll showcase the newest tools available on Wix to help you understand and improve how you show up in AI searches.

Featuring David Burt

August 18, 2026

12:00 PM

headshot of Dror Mor

Webinar

Wix eCommerce Roundtable: Your Voice, Our Roadmap

Thank you again for joining us at the Wix × Google event — meeting you and hearing your stories was the highlight for our whole team. We don't want the conversation to end there. You and your fellow attendees are exactly the group whose feedback can shape what we build next, so we'd love to invite

Featuring Dror Mor

July 21, 2026

12:30 PM

Meet Your Success Team

Our dedicated experts are here to help you succeed. Each brings unique expertise to guide your business journey.

headshot of David Burt

David Burt

Success Manager, Wix

headshot of Jasmin Govits

Jasmin Govits

Success Manager, Wix

headshot of Megan Rivero

Megan Rivero

Success Manager, Wix

headshot of Paola Dos Santos

Paola Dos Santos

Success Manager, Wix

headshot of Dominik Nientiedt

Dominik Nientiedt

Success Manager, Wix

headshot of Katherine Anderson

Katherine Anderson

Success Manager, Wix

headshot of Dror Mor

Dror Mor

Success Manager, Wix

headshot of Roberta Rottigni

Roberta Rottigni

Success Manager, Wix

headshot of Shane Sumbu

Shane Sumbu

Success Manager, Wix

headshot of Oriane Eastwood

Oriane Eastwood

Success Manager, Wix

Explore our resources

Listen to our podcast

Get the inside scoop on our best kept Wix secrets directly from our Customer Success Team.

Read the blog

Everything you need to know about payment providers, SEO, design, optimizing your website, marketing and much more.

Watch videos & webinars

Check our webinars and workshops to learn more about the product updates, how to best utilize our Wix tools, SEO, payment providers, media and more.

FAQ

Who is the Wix Success Team?

Your Wix Success Team is a group of dedicated Customer Success Managers devoted to bringing our resources and expertise to as many small businesses and site-owners as we can. If you belong to our exclusive Wix CSM Club (aka, if you are reading this!), you have access to all of our team efforts. We provide you with regular Q&A sessions, Virtual Webinar Events, 1:1 Website Consultations, and resource pages on our website!

I have a pressing issue with my website - can the Success Team help?

Your Wix Success Team is focused on helping Wix users like yourself optimize your website, grow your business, streamline your processes, and learn more about Wix products and offerings.

 

To ensure that your technical issue is addressed efficiently and in full, we recommend contacting our Customer Care team directly with any pressing issues. They have the expertise and resources to provide comprehensive assistance with many issues.

What is a Q&A session?

Looking for answers to your burning questions on topics such as email marketing, SEO, automations, payment providers, bookings, online programs, shipping, and more? Join us for an exclusive live Q&A session hosted by your Wix Success Team! Don't miss out on this opportunity to get valuable insights and expert advice.

 

Don’t have time to stay the full hour? No problem - feel free to drop in and out - this is your time! Check out the upcoming Q&A schedule here!

What happens after I submit my Product Feedback?

When you share your feedback and feature requests with us, rest assured that they don’t disappear into the void. Every submission is carefully reviewed by individuals on our dedicated product teams, who evaluate their potential and begin making a case for their implementation.

 

As more like-minded submissions surface, they are selected to be a part of our product roadmap, ensuring that your needs and input shape the future of our product. Together, let’s build a platform that truly reflects your priorities and enhances your experience!

Share Your Feedback

Have questions or product suggestions? We're here to listen and help you succeed.

Get in Touch

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