About Me
Enthusiastic and eager business student seeking a part-time role in customer service or sales. Possesses excellent communication and interpersonal skills, with a proven ability to work both independently and as part of a team. Eager to learn new skills and contribute effectively to organizational goals.
Experience
Customer Service
Sales Representative
Vailu Solutions | 2015 – 2019
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Consistently exceeded individual sales targets by 15-20%.
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Built strong relationships with clients, resulting in a 30% increase in customer retention.
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Participated in corporate training programs on product knowledge and sales techniques.
Senior Sales Manager
Global Thalina Volaso Ltd. | 2019 – Present
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Leading a team of 15 sales professionals to achieve quarterly revenue targets.
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Developing and executing strategic business plans to penetrate new markets.
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Managing key client accounts, generating a 25% increase in recurring business.
Junior Sales Associate
Zoahrd Sholz Enterprises | 2013 – 2015
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Supported senior sales staff in closing high-value business deals.
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Conducted market research that led to targeted sales strategies.
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Improved client satisfaction scores by streamlining pre-sales communications.
Education
Bachelor's Degree in Business Administration
Certification in Sales Management
Courses in Customer Service Excellence
Training in Effective Communication
Key Achievements
Recognitions & Awards
Top Performer Award
Recognized as the top-performing sales manager in the region three years in a row.
Increased Client Acquisition by 40%
Implemented a new targeting strategy, boosting client base significantly within two years
Launched a New CRM Initiative
Introduced customer relationship management software, improving efficiency by 25%
Keynote Speaker
Presented at the Sales Summit on “Innovative Sales Strategies for the Future
Expanded Regional Market Share
Successfully drove an increase in regional market share by 30% through targeted campaigns
Developed Mentorship Program
Designed and implemented a mentorship initiative, boosting team productivity and morale by 20%
Contact
Get in Touch
Feel free to reach out for inquiries, collaboration opportunities, or to learn more about my background and experiences.