As a Marketing Specialist, I have coached and advised multi-million dollar business owners, and startup businesses alike, to achieve their goals.
I typically start with a discovery session, to find out who you are and what needs you will fulfill in the marketplace. From there, I look at what steps need to be taken to package these individual elements and turn them into your brand.
With over a decade of marketing experience, I've worked with smaller single owner businesses up to entire corporate and health networks, I've got the experience and success history to accelerate your businesses growth!...
It was a pleasure working with Melisa, she was very knowleagble and quick to get started. We are very please with the way our website turned out and were so happy to have her expertise through the Wix platform....
Quality of work fair, communications very poor, delivery time worse. I payed her $250 for work I didn’t ask for, changes I asked for were never completed. Follow up was non-existent. She got her money the first session....
Dear Mr. Carleo,
I appreciate your feedback and the opportunity to address your concerns regarding the recent project. I want to clarify some facts and provide insights from our perspective.
Cost and Redesign: As you mentioned, I charged $250 for the work that was initially requested, and I also took the initiative to completely redesign the dated site you were using as well as offer a free logo design which (a total value greatly exceeding your charge) as a courtesy. The redesign was offered with the intention of enhancing your overall experience and delivering a more modern and functional website.
Completion of Requested Work: The work you originally requested was completed within the agreed-upon timeframe. We made every effort to ensure that the deliverables were in line with your requirements and expectations.
Additional Assistance: I understand that you sought further help a few weeks after the project was completed. Unfortunately, during that time, I was on vacation, which may have caused a delay in my response. As soon as I returned, I promptly contacted you back and provided the necessary assistance. I apologize for any inconvenience this delay may have caused.
Follow-up and Support: I take customer satisfaction seriously, and I genuinely care about the success of the projects I work on. As evidenced by my detailed instructions and follow-up to your questions, I did my best to illuminate any confusion and provide the support you needed.
To provide a clear timeline of the project:
Project Commenced: May 30, 2023
Initial Update Published: June 1, 2023
Second Update Published: July 10, 2023
I want to express my regret if any aspect of our collaboration fell short of your expectations. Your feedback is invaluable to us as we continuously strive to improve our services. If there are any outstanding issues or specific changes you'd like to be addressed, please don't hesitate to reach out, and I'll be more than willing to assist further.
Thank you for bringing these matters to my attention, and I hope we can find a resolution that leaves you satisfied with the final outcome.
Melisa provided great insight and presented an excellent product. She was easy to speak with and gave clear insight each step of the way. Great work....
Thank you so much for taking the time to leave such a kind and appreciative review! Your feedback means the world to us, and I'm thrilled to hear that you had a positive experience with our services.
It was an absolute pleasure working with you, and I'm delighted that you found our insights valuable. We believe in clear and transparent communication throughout the entire process, so it's wonderful to know that you felt well-informed at each step of the way.
Your satisfaction is our top priority, and we are overjoyed to hear that you are pleased with the final product. We take great pride in delivering excellence, and your feedback reinforces our commitment to maintaining the highest standards.
If you ever have any more projects or need assistance in the future, please don't hesitate to reach out. We would be more than happy to work with you again and continue providing top-notch service.
Once again, thank you for your kind words and for choosing us for your website design. We truly appreciate your support and trust.
Melisa exceeded all my expectations of a website designer. She took not only my website but my entire business to a whole new level by creating structure around my plans and memberships in a way that both I and my customers appreciate. She shared ideas and her input and helped me bulletproof all my business' processes. She went above and beyond to make my website perfect. I highly recommend Melisa and have already sent my friends her way...
I am absolutely thrilled to read your fantastic review! Thank you so much for your kind words and for taking the time to share your experience with our services. Your satisfaction and the success of your business are what drive us, and I'm delighted to know that we were able to exceed your expectations.
Working with you and being a part of your business journey has been incredibly rewarding. It's always our goal to not only create a beautiful website but also to provide value that extends to every aspect of your business. I'm glad to hear that the structure we implemented around your plans and memberships resonated well with both you and your customers.
Collaborating with you was an absolute pleasure, and I'm grateful for the opportunity to share ideas and offer input. We believe in the power of teamwork and mutual understanding to achieve outstanding results, and your openness to suggestions played a significant role in making this project a success.
Moreover, I'm thrilled that our efforts in bulletproofing your business' processes were helpful. Ensuring that your operations run smoothly is a priority for us, and I'm glad we could contribute to that.
Thank you for recommending our services to your friends. There is no greater compliment than your trust and endorsement. We are eager to extend the same level of dedication and excellence to anyone you refer our way.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to support your business and its continued growth in any way we can.
Once again, thank you for choosing us as your website designer and for allowing us to be a part of your success story.
Melisa turned our website out faster than we projected and answered every call. We were under a lot of pressure to get it up in time for the gyms grand opening and there was no way we could have done it by ourselves. Thankfully Melisa was able to fit us in her schedule and produce us with a website that not only I but our members love as well...
Thank you so much for your wonderful review! We greatly appreciate your feedback and are delighted to know that we could meet your expectations and help you successfully launch your website in time for the gym's grand opening.
Time-sensitive projects are always a challenge, but we believe in going above and beyond to support our clients in achieving their goals. I'm thrilled that we were able to deliver the website faster than projected and that it resonated well with both you and your members.
Your satisfaction is of utmost importance to us, and we are committed to providing responsive and attentive customer service. We understand the significance of every call and the value of clear communication, and I'm glad we could be there to assist you promptly throughout the process.
It was a pleasure working with you and contributing to your gym's success. Your passion for your business and dedication to your members were truly inspiring, and we are grateful to have been a part of this journey.
If you ever need further assistance or have any more projects in the future, please do not hesitate to reach out. We would be more than happy to continue supporting your gym's growth and success.
Once again, thank you for choosing us as your website partner, and we wish you all the best for the grand opening and beyond!
Sep 22, 2022
Melisa did a fantastic job on our website. She was very quick to respond and her turnaround time was fantastic. The site is beautiful and we are so very pleased....
Wow, thank you for the amazing review! We are absolutely thrilled to hear that you are so pleased with the work we did on your website. Your kind words made our day!
We always strive to provide top-notch service, and I'm delighted that our quick responses and turnaround time met your expectations. It was a pleasure working with you, and we're glad that you found our collaboration smooth and efficient.
Creating a beautiful website that represents your business in the best possible way is our passion. We put a lot of thought and effort into every detail, so it's incredibly rewarding to know that you find the site visually appealing and functional.
Your satisfaction is our priority, and we're committed to continuing our support for your website and business needs. Should you have any questions or require further assistance down the road, don't hesitate to reach out. We're here to help!
Thank you once again for choosing us as your website partner. We truly appreciate your trust and the opportunity to work with you. Wishing you continued success and growth for your business!
Melisa created a beautiful website for my new business. She was quick to respond with questions or requests for changes. I hope to move forward with hiring Melisa to do regular updates on my site....
Oh, what a fantastic review! Thank you so much for your kind words! We're thrilled that you loved the website we created for your new business.
Speedy responses and quick changes are our secret weapons—like the superheroes of the web design world! 🚀 We believe in the power of efficiency and effective communication, and it's great to know it made your experience a breeze.
As for regular updates, we'd be absolutely delighted to be your trusty sidekick in keeping your website in top-notch shape! Just say the word, and we'll be there faster than a speeding bullet to keep things fresh and exciting for your visitors.
Thank you for giving us the opportunity to be a part of your journey. We can't wait to continue this web-tastic collaboration and make your site shine like a star in the digital universe! ✨
If you ever need anything, have any superhero requests, or just want to chat, don't hesitate to reach out. We're always here to save the day!
Melisa was so great! She was able to capture my vision by just interviewing me and asking me what I was looking for! She completed everything in a timely and efficient manner. Communication was easy with her and when I was lost trying to find my way around technology and creativity world, she was there to help and offer suggestions! Five stars and I highly recommend her for your website project! I am very grateful for her!...
Oh, wow! Your review has us doing the happy dance! 🕺💃 Thank you for your kind words and for giving us the opportunity to bring your vision to life.
Capturing your vision was like finding the perfect puzzle piece—simply meant to be! 🧩 We love delving into the creative process and making magic happen. It's fantastic to know that our interview and chat helped us connect the dots and create something you love.
Time is of the essence, and we believe in the art of getting things done swiftly and efficiently. We're like web design ninjas—quick and precise! ⚡️
Navigating the technology and creativity world can be like going on an epic quest, but fear not! We're here to be your trusty guides through the digital wilderness. Think of us as your tech-savvy fairy godmother—ready to sprinkle some creativity dust and offer suggestions whenever you need it! ✨
Thank you for entrusting your website project to us and for your five-star vote of confidence! We're beyond grateful for your support. If you ever need anything, even just to chat about unicorns or web design trends, we're here for you!
Wishing you all the success and magic in the world for your business! 🌟...
I love working with Melisa she was so kind and professional. She made my website look so beautiful and she did everything I asked of her. I will definitely recommend her to my friends, family, etc....
Oh, snap! 🎉 Thank you for dropping this awesome review bombshell! We're loving the positive vibes!
Working with you was like hanging out with a long-lost friend—so much fun and full of laughs! 😄 We're thrilled that you found our services kind, professional, and, dare we say, super cool!
Creating a beautiful website is our jam, and we're stoked that we nailed your vision! 🎨 Your website is now the star of the digital runway!
You asked, and we delivered like web design superheroes! 💪🦸♀️ It's all about making your dreams come true in the digital world.
Your shout-out means the world to us! We're excited to welcome your friends, family, and all the cool cats you know to the web design party! 🎈
Thanks a million for being such a rad client! If you ever need more website magic or just want to chat about the latest memes, we're here for you!
Wishing you continued success, smiles, and virtual high-fives for your incredible website!...
Melisa was very professional and responsive. We needed to tweak our logo and we were surprised she worked on it during the weekend. We would use her again!...
Well, color us thrilled! 🎨 Thank you for the fantastic review! We're blushing with delight!
Professional and responsive are our middle names—well, not really, but you get the point! 😄 We take our work seriously and believe in delivering top-notch service with a side of lightning-fast responses!
Weekends are just another opportunity for us to spread our creative wings! 🦸♀️ When you needed that logo tweak, we couldn't resist diving into it right away. It's all about going the extra mile for awesome clients like you!
We're like design superheroes on standby, ready to swoop in whenever you need us! 💪 So, anytime you want more design magic or have new projects in the pipeline, count us in!
Thank you for being an amazing client and for considering us for future endeavors! We can't wait to team up again and create even more design wonders together!
If you ever need anything or just want to geek out about design trends, don't hesitate to drop us a line. We're here to make your brand shine like a supernova!
Wishing you continued success and all the high-fives in the world for your logo and beyond! 🚀🌟...