Creating an Internal Knowledge Base

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Creating an Internal Knowledge Base

In this video, a Wix Answers product expert will show you how to create an internal knowledge base, which your support agents can use to respond to customer tickets more efficiently. You’ll also see how to give your internal teams easy access to that knowledge base by creating internal help widget, which you can add to your back office apps.

 

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Get Wix Answers, the help desk software that makes it easy to support your customers. Wix Answers comes with live chat, a help center, ticketing system, and built-in call center. With our easy to use customer support software, you’ll have all the tools you need to support your customers and your business.

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