onMessageSentToParticipant( )

Developer Preview

Triggered when the business sends a message to a visitor, contact, or member.

Syntax

function wixCrmInbox_onMessageSentToParticipant(event: MessageSentToParticipantEvent): void

onMessageSentToParticipant Parameters

NAME

TYPE

DESCRIPTION

event

Optional

MessageSentToParticipantEvent

Returns

This function does not return anything.

Return Type:

void

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An event triggered when the business site messages the site user

Copy Code

1// Place this code in the events.js file
2// of your site's Backend section.
3// Add the file if it doesn't exist.
4
5export function wixCrmInbox_onMessageSentToParticipant(event) {
6    const eventId = event.metadata.id;
7    const messageId = event.data.message._id;
8    const conversationId = event.data.conversationId;
9  }
10  
11/* Full event object:
12 * {
13 *   "data": {
14 *     "conversationId": "6fd2b962-dd8f-382f-8d27-ae63f188c939",
15 *     "message": {
16 *       "_createdDate": "2023-11-15T16:18:56.558Z",
17 *       "_id": "1700065136558061",
18 *       "appId": "151e476a-715e-ec33-db9a-a7ff4d51f70a",
19 *       "badges": [],
20 *       "content": {
21 *         "previewText": "Thank You",
22 *         "basic": {
23 *           "items": [
24 *             {
25 *               "text": "Thank you for submitting!"
26 *             }
27 *           ]
28 *         },
29 *         "contentType": "BASIC"
30 *       },
31 *       "direction": "BUSINESS_TO_PARTICIPANT",
32 *       "sender": {
33 *         "wixUserId": "b17c523c-6ec9-4b56-9d9d-123cc6978bdf"
34 *       },
35 *       "sequence": "1700065136558061",
36 *       "sourceChannel": "UNKNOWN_CHANNEL_TYPE",
37 *       "targetChannels": [],
38 *       "visibility": "BUSINESS_AND_PARTICIPANT"
39 *     },
40 *   }
41 *   "metadata": {
42 *     "id": "2715920c-e7d4-4bd0-ab00-33cb3fe01a9f",
43 *     "entityId": "1700065136558061",
44 *     "eventTime": "2023-11-15T16:18:56.681603Z",
45 *     "triggeredByAnonymizeRequest": false
46 *   }
47 * }
48 */