onMessageSentToBusiness( )

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Triggered when a visitor, contact, or member sends a message to the business.

Syntax

function wixCrmInbox_onMessageSentToBusiness(event: MessageSentToBusinessEvent): void

onMessageSentToBusiness Parameters

NAME

TYPE

DESCRIPTION

event

Optional

MessageSentToBusinessEvent

Returns

This function does not return anything.

Return Type:

void

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An event when the site user messages the business site

Copy Code

1// Place this code in the events.js file
2// of your site's Backend section.
3// Add the file if it doesn't exist.
4
5export function wixCrmInbox_onMessageSentToBusiness(event) {
6  const eventId = event.metadata.id;
7  const messageId = event.data.message._id;
8  const conversationId = event.data.conversationId;
9}
10
11/* Full event object:
12 * {
13 *   "data": {
14 *     "conversationId": "6fd2b962-dd8f-382f-8d27-ae63f188c939",
15 *     "message": {
16 *       "_createdDate": "2023-11-15T10:19:44.064Z",
17 *       "_id": "1700043584064712",
18 *       "appId": "14517e1a-3ff0-af98-408e-2bd6953c36a2",
19 *       "badges": [],
20 *       "content": {
21 *         "previewText": "You are very welcome.",
22 *         "basic": {
23 *           "items": [
24 *             {
25 *               "text": "You are very welcome."
26 *             }
27 *           ]
28 *         },
29 *         "contentType": "BASIC"
30 *       },
31 *       "direction": "PARTICIPANT_TO_BUSINESS",
32 *       "sender": {
33 *         "contactId": "9e668c08-8bdb-4240-babb-8176935f6f78"
34 *       },
35 *       "sequence": "1700043584064712",
36 *       "sourceChannel": "UNKNOWN_CHANNEL_TYPE",
37 *       "targetChannels": [],
38 *       "visibility": "BUSINESS_AND_PARTICIPANT"
39 *     }
40 *   },
41 *   "metadata": {
42 *     "entityId": "1700043584064712",
43 *     "eventTime": "2023-11-15T10:19:45.472455Z",
44 *     "id": "45289008-1d03-4697-9cc2-a0c0f12cf823",
45 *     "triggeredByAnonymizeRequest": false
46 *   }
47 * }
48 */