sendMessage( )

Sends a chat message from a site visitor.

Description

The sendMessage() function returns a Promise that is resolved when the message is sent.

Currently only chat messages containing text can be sent programatically.

Syntax

function sendMessage(messageInfo: MessageInfo): Promise<void>

sendMessage Parameters

NAME

TYPE

DESCRIPTION

messageInfo

MessageInfo

An object representing the message to be sent.

Returns

Fulfilled - When the message is sent.

Return Type:

Promise<void>

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Send a message from a site visitor to the business

Copy Code

1let messageInfo = {
2  "messageText": "Hey, how's it going?"
3}
4
5$w("#myChatbox").sendMessage(messageInfo)
6  .then(() => {
7    console.log("Done sending message");
8  })
9  .catch((err) => {
10    console.log(err);
11  });

Send a message from a site visitor over a specific channel

Copy Code

1let messageInfo = {
2  "messageText": "Hey, how's it going?",
3  "channelId": "23b345b6-c78d-9012-e3f4-567g89h0i01k"
4}
5
6$w("#myChatbox").sendMessage(messageInfo)
7  .then(() => {
8    console.log("Done sending message");
9  })
10  .catch((err) => {
11    console.log(err);
12  });