Problems in setting up new email accounts
Ticket by info85705
August 31, 2014
I have Wixs linking to my domain through DNS. I am trying to add in more personalised email accounts but the website is only leading me to the creation of new google accounts.
I've paid for my domain, and through that I am allowed to create a number of accounts without spending more money, however, because I cannot log into the webmail section of the domain, I cannot add in the new accounts.
Could you please explain how I go about creating those new accounts that I am entitled to without having to pay anything extra.
Reply from Barrios
September 1, 2014
Thank you for contacting the Wix support team.
If you purchased a Google Apps email through Wix, you can easily access and manage it from within your Wix account.
To access your mailbox: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Mailboxes > next to the relevant mailbox, click Manage.
On the Mailbox Summary page, under Manage Settings, click Login to mailbox or Login to admin control panel > select an existing account or click Add account to add a new one.
Note: If you already have a Google Apps account or a Gmail account, you may be asked, by default, to log in to that account. If this is not the correct account: click on Sign in with a different account > click Add Account > enter your full admin username- email@example.com.
You can also sign into your mailbox directly through Gmail.com. Simply enter your entire Google Apps email address, including @mydomain.com, and your password.
Feel free to contact us with any questions you may have.Many thanks,