Error setting up Google Apps
Ticket by katie200
August 30, 2014
I have purchased a Google Apps address via Wix, but when I go to set it up I get the following error message:
"Failed to create Mailbox: hypedup.co.nz:adding admin user: domain[hypedup.co.nz],firstName[Katie],lastName[Williams],userName[info]Please check your details below"
Please advise how I can fix this?
Reply from Neruda
August 31, 2014
Thanks for contacting Wix support.
I can see you already have a mailbox associated to hypedup.co.nz.
To access your mailbox: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Mailboxes > next to the relevant mailbox, click Manage.
On the Mailbox Summary page, under Manage Settings, click Login to mailbox or Login to admin control panel > select an existing account or click Add account to add a new one.
Note: If you already have a Google Apps account or a Gmail account, you may be asked, by default, to log in to that account. If this is not the correct account: click on Sign in with a different account > click Add Account > enter your full admin username- firstname.lastname@example.org.
You can also sign into your mailbox directly through Gmail.com. Simply enter your entire Google Apps email address, including @mydomain.com, and your password.P. Neruda