Wix Help Center

    How much does an Email address cost? - 741769103

    • Ticket by sandiehazelwood
      July 3, 2014

      Extremely disappointed. I switched over to you because I thought I would be getting a better deal. It cost me over $100 for a premium account and now I have to spend $100 more for email? My other host charges $100 flat for everything!!! and unlimited emails. I feel ripped off

    Replies (3)

    • Reply from Barrios
      July 3, 2014



      We are sorry to hear you feel misled. please note that we clearly state in each premium plan what it includes. Unfortunately mailboxes is not one of the services we offer in any of our premium plans.

      Please see Wix Terms of use


      We are here should you require further assistance.

      Many thanks,

    • Reply from john454
      August 25, 2014

      I'm having the same experience. I've spent months working on 2 sites, just upgraded both to a premium package, cut over the DNS addresses.... and now to find it would cost me an addition $200 a year to set up 4 emails addresses is a scam. Most users would expect that this is included in a hosting package. I'm extremely disappointed as I was excited to adopt your service.

    • Reply from dwfrydendall
      November 25, 2014

      Same here. Not happy with telling people about this service and how great it is only to now see I have to charge them 40 a year for one mailbox on top of their hosting plan.