Wix Help Center

    error in payment

    • Ticket by paulettycorp
      August 28, 2014

      i can see that you are billing my credit card more than what you suppose to.

    Replies (1)

    • Reply from dinamiso
      August 29, 2014


      I checked your Wix account and I saw you have been charged for the renewal of your Ecommerce premium package.

      A renewal payment can accrue 3 days before the original purchase.

      I can see you have been charged on: 1/7/2014 for July and on 31/7/2014 for the renewal of August.

      To view your premium plan (or domain) invoices: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Billing & Payments.

      Next to the relevant plan (or domain), click Manage > next to Invoices, click View Invoices > click the invoice to open it > press Ctrl + P to print the invoice.

      Note: To save the invoice as a PDF file, after pressing Ctrl + P, next to Destination, click Change > select Save as PDF.

      Dina-Wix Team.