Wix Help Center

    I purchased a monthly plan with Wix, why didn’t I receive the free domain voucher? - 412591769

    • Ticket by melissajeanassistsu
      March 5, 2014

      I have my voucher for the free year and have gone through the steps to try to activate it.  However, no matter what I try I can't get it activated.  I scheduled a call with Wix but I have such a full schedule, I would rather resolve it through this feedback or over a weekend.  Is there a phone number where I can just call and speak to a person without scheduling a call?

    Replies (1)

    • Reply from Danna
      March 5, 2014



      I have visited your http://www.melissajeanassistsu.com/ and I see it is correctly directed to your Wix site. Your site works perfectly!

      If you are still having trouble viewing your site, please go here and click on "Delete all sites".Then clear your browser's cache.

      For step-by-step instructions about how to clear your browser's cache, please follow this link.
      You can also find a video tutorial here.


      If you are still unable to access the site, please let us know!



      Danna- Wix Team