Wix Help Center

    Site will not load outside of the editor.

    • Ticket by crossentommy2
      September 1, 2014

      My site works fine in the editor. I can even use the preview tool and everything works perfectly. Once I exit the editor and try to load the live page in my browser, it will not work. I've had this page for a few months now, and this is my first time ever experiencing this problem. What's the issue here?

    Replies (3)

    • Reply from Rotem
      September 2, 2014


      Thank you for contacting the Wix Support Team.

      I have checked your site and, from my end, your site is up, running and looks great. I have attached a screenshot to demonstrate: 


      Please clear your browser's cache. You can find step by step instructions here.

      If you continue to experience this issue, please let us know.

    • Reply from crossentommy2
      September 2, 2014

      The problem is persisting for me. I even downloaded Firefox just to try a different browser (I'm using Chrome) and that didn't work. I also had a few friends try from their computers, and none of them could load the page.

    • Reply from Daniel
      September 2, 2014

      Please follow the instructions provided here.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

      Daniel - Wix support team