Why Can't I use my free domain gift?
Ticket by maoangkearith
September 1, 2014
I can't use my 1 year free domain gift. I can't check in the box that says "use your 1 year free domain gift when I purchase the domain". Please help.
Reply from Or Y
September 2, 2014
If you have purchased a Yearly Wix premium plan (Combo, Unlimited, or eCommerce), you are eligible to receive a free domain name for one year.
To claim your domain voucher: Sign in to your Wix account > at the top right of the page, hover over the user panel > click Vouchers > under Free Domain, click Get Your 1 Year Free Domains.
On the following page, enter the domain name in the search box > click Search to see if the domain is available > if the domain is available, click Get It > follow the steps provided to register your domain.
When you reach the Purchase screen, make sure that the box next to Use my free 1 Year Domain gift is checked.All the best,
Reply from mgmandalagroup
September 4, 2014
I´ve been having the same problem and they keep on telling me to follow the steps when that´s not the issue. Please let me know if they tell you how to solve this. Thanks