Wix Help Center

    Website Not Loading Online

    • Ticket by tracecovers
      August 31, 2014


      My website does not appear to be loading up online today, I've tried numerous times to go to the site. www.tracecovers.wix.com/tracelivemusic

      Even trying to get into the WIX website editor for my site it doesn't seem to be loading, it has worked on a few occasions when I've tried but most times it won't load.

    Replies (1)

    • Reply from Barrios
      September 1, 2014


      Thank you for contacting the Wix support team.

      I visited your site and was successfully able to see it without any issues, see screenshot below:

      Please try to clear your browser, you can find instructions on how to clearing browser cache for Internet Explorer, Chrome, FireFox and Safari in this Troubleshooting Tutorial.

      Click here to download the latest version of Flash for your computer.

      We are here should you require further assistance.

      Many thanks,