Wix Help Center

    How do I renew my Wix premium plan? - 390046104

    • Ticket by jdeehair
      August 12, 2014

      Hi,

      I want to place my subscription on hold for now and renew at a later time, is this possible? Also how do I make my website unaccessible by customers at the moment? I need to make my website inactive for a while.

    Replies (3)

    • Reply from Barrios
      August 12, 2014

      Hi,

       

      Your premium plan begins the moment that you purchase it. It is not possible to delay the activation of your premium plan, or put a hold on (pause) the service.

       


      Feel free to contact us with any questions you may have.

       

       

      Many thanks,

      Barrios
    • Reply from jdeehair
      August 12, 2014

      So how do I make my site Inactive for a while so customers can't access it?

    • Reply from Dean
      August 12, 2014

      Hi,

       

      If you want to unpublish your site, you can choose to hide it from search engines.

       

      To hide your site from search engines: From the left side of the Editor, click Settings > click SEO (Google) > click the toggle Allow search engines to find my site to turn this option off (change from green to red) > click Done.

      Once you have clicked the toggle be sure to hit Save inside your Editor!

      Note: Your Wix domain will still be online. If you use your own domain, you can ask your domain hosting company to point it to another server.

      Note: If you would like to temporarily remove your site from the web completely, you can place a notification on your home page and say it is under construction. Click here to learn how.

       

      Let us know if you need additional assistance.

      All the best,
      Dean - Wix Team

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