Wix Help Center

    How do I renew my Wix premium plan? - 390046104

    • Ticket by jdeehair
      August 12, 2014


      I want to place my subscription on hold for now and renew at a later time, is this possible? Also how do I make my website unaccessible by customers at the moment? I need to make my website inactive for a while.

    Replies (3)

    • Reply from Barrios
      August 12, 2014



      Your premium plan begins the moment that you purchase it. It is not possible to delay the activation of your premium plan, or put a hold on (pause) the service.


      Feel free to contact us with any questions you may have.



      Many thanks,

    • Reply from jdeehair
      August 12, 2014

      So how do I make my site Inactive for a while so customers can't access it?

    • Reply from Dean
      August 12, 2014



      If you want to unpublish your site, you can choose to hide it from search engines.


      To hide your site from search engines: From the left side of the Editor, click Settings > click SEO (Google) > click the toggle Allow search engines to find my site to turn this option off (change from green to red) > click Done.

      Once you have clicked the toggle be sure to hit Save inside your Editor!

      Note: Your Wix domain will still be online. If you use your own domain, you can ask your domain hosting company to point it to another server.

      Note: If you would like to temporarily remove your site from the web completely, you can place a notification on your home page and say it is under construction. Click here to learn how.


      Let us know if you need additional assistance.

      All the best,
      Dean - Wix Team