Wix Help Center

    What are Wix's name servers? - 832363658

    • Ticket by fatimabustani
      August 18, 2014


      I am trying to connect my domain www.thebrideshop.bh to www.thebrideshop.co as a relink domain. It is not working and the local telecommunication company who I purchased the domain from is informing me to change the server to ns.batelco.com.bh

      Please advice how to fix this issue.

      Thanks, Fatima

    Replies (1)

    • Reply from Barrios
      August 18, 2014

      Hi Fatima,


      Thank you for contacting the Wix support team.

      Note that you can connect up to three domain names (URLs) to one Wix site through the Wix domain manager.


      In order to connect an secondary domain to your current domain, please make sure to add the new domain to your account as well (use the already have a domain link). Once both domains are listed in your domain manager, please follow these instructions:

      Step 1: Decide which domain address is your primary one ( www.exampledomain.com).  The other domain address ( www.exampledomain2.com) will be your secondary.

      Step 2: Connect your primary domain to your Wix site.

      Step 3: Once you have connected your primary domain to your Wix site, from the top menu, hover over Subscriptions > click Domains > next to your secondary domain, click Manage.

      From Domain Summary, under Domain Connects To, click Change >  from the pop-up window, select To another domain name > choose your primary domain from the drop down menu > click Save.


      Your domain name is now redirected! You will be able to see this under the Domain Summary. Please make sure you click the Check Connection button in the Domain Summary section to verify that the connection was successful.


      To connect a third domain, repeat Step 3, using your third domain name.


      Note: Please allow 24 hours for the redirection to propagate before your secondary domain will redirect to your primary domain. For the first 24 hours, the website will be available under two domain names (both the primary and secondary domain). After 24 hours, when typing the secondary domain name, the address in the browser's address bar will change to your primary domain name.


      Note: If your primary domain name is not connected to Wix correctly, the redirection will not work. You will receive an error message. In this case, go back and make sure that your primary domain is connected properly.

      Note: You can add up to 3 external domains to your account per premium plan, however there is no limitation on the number of domains that can be redirected to a specific site.
      There is no limit on domains that are hosted by Wix.


      We are here should you require further assistance.