Resolving Email Issues

How-to Article

To resolve email issues:

  • If your domain is connected to Wix via Name Servers: Please ask your domain hosting company for the MX records and enter them in the domains section of your Wix account. click here to learn more.
  • If your domain is connected to Wix via pointing: Please contact your domain host for assistance with managing your mail-related records as your DNS records are managed via your domain host.
  • If you have purchased personalized emails from Wix: Please follow the instructions here.

Note: It may take up to 72 hours for any changes that you make to be updated.

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