Wix Help Center

    Canceling Your Premium Plan at Anytime

    How-to Article

    To simplify the billing process for our users, our Premium Plans are offered on a yearly or monthly basis.

    Both types of plans offer a 14-day free trial period.

    Important: You will only receive a refund if you cancel within the first 14 days.

    If the first 14 days have passed, you can turn off your Premium Plan's autorenewal and it will by canceled on the next expiration date:

    • Monthly Plan: The subscription length is one month and you are charged automatically, on a monthly basis. Therefore your Premium Plan will expire the following month.
    • Yearly Plan: The subscription length is one year and you will be charged automatically, once a year, for the entire year. Therefore your Premium Plan will expire the following year.
    Yes No Thanks for your feedback!

    Recent Discussions

    • Ticket by gabiazar | August 21, 2015 | 3 Replies
      HelloI purchased 2 premium stores yearly plan, but I want to cancel them. Wix has not any tool for bulk upload, so I find impossible to upload all my inventory....
    • Ticket by william-langlais | August 18, 2015 | 1 Replies
      I would like to cancel my plan and get a refund
    • Ticket by varunpat777 | August 8, 2015 | 1 Replies
      I have canceled my premium plan within 14 days. I have not received my refund. Would you be able to give me a status on my refund?
    • Ticket by bambinobox | July 7, 2015 | 2 Replies
      want to cancel my premium e-commerce plan for www.bambinobox.ca.I recently was charged for 247.01$ on yearly planthis site has not provide any income so I would...
    • Ticket by susannccpa | June 26, 2015 | 2 Replies
      Hi,I would like to cancel my wix plan and would like a refund. I am still within the 14 day period. Please provide me with the refund information. Thank you