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Revenue Operations – Wix Answers

We are:

The Wix Answers team. Wix Answers is a customer support platform that was developed and built in-house to support our more than 160 million users worldwide. Recently, Wix started selling its customer support platform to enterprise companies that want to create better customer experiences for their brands. Wix Answers is just one piece of the innovative, cloud-based web development products that has made Wix’s value more than $5 billion.

You Are:

A Sales Operations professional with 5+ years’ experience working within a Revenue/Sales operations role. You’re a problem solver who loves identifying, diagnosing, and resolving problems. You know how to prioritize critical issues and map long-term departmental needs. You are an expert at Salesforce with at least 4 years' experience.

As a Revenue Operations professional, you will:

  • Use defined metrics (turnover, yield, cost of sales) to assess productivity and other key KPIs to determine corrective actions.
  • Manage the assignment of accounts to sales managers, taking into account the balance of opportunities within the team.
  • Help design and rollout of Sales and Sales leadership compensation plans, managing commission plan administration, quota management, and performance tracking.
  • Own Sales/Executive Reporting, including Revenue Forecasts & Business KPIs, Sales Cycle Metrics, Trends & Comparatives, and Segmentation/Analysis.
  • Work cross-functionally to develop growth plans for new geographies and market segments.