Mailto: buttons won't initiate an email

Hi wix forum!

On my site, I have a few buttons where I’ve selected the “Email” option when adding a link to a button. This should create a mailto: link that initiates an email. On iPhones, these buttons are working. On Android devices, they are not. On Mac computers, they are not. Any suggestions on how to fix? Or a design-friendly alternative?

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have the same issue… please help

same issue as Email Link Button is not opening email link rather just a new page with default browser page

Same Issue here.

Same issue! Any fix available???

Will this ever be fixed? Does anyone have a fix??

Having this issue too-- tried several workarounds, and none are resolving.

1 Like

same issue

the buttons are in a repeater or at the page?

I have the same problem. Is there a way to fix it?

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Please refrain from multiple posts on the same question.

Then how about an answer!

2 Likes

Is there any update on this issue?
I have the same problem (the email link is not working on my PC with chrome but it’s fine on my phone)

Do we have a resolution on this issue then? Seems to be affecting a lot of people

I am also having this issue. looks like it’s been going on for many months.

URGENT- I created a button in a repeater which is linked to a database using the mailto: code. It was working I tested it, then all of a sudden it has stopped.

Can anyone please tell me what is going on?

Thanking you in advance.
Sylvia

import wixData from ‘wix-data’ ;
import wixUsers from ‘wix-users’ ;
//let m1Email ;

wixData . query ( “1425MemberProfiles” )
. find ()
. then (( results ) => {
$w ( “#repeater1” ). onItemReady (( $item , itemData , index ) => {
let m1Email = itemData . email ;
let m1EmailPrefix = “mailto:” ;
//no let m1EmailAddress = (m1EmailPrefix + m1Email);
//let m1EmailAddress = m1EmailPrefix + m1Email;
// let m1EmailAddress = “mailto:” + m1Email;
let m1EmailAddress = ( “mailto:” + m1Email );

$item ( “#m1EmailAddress” ). link = m1EmailAddress ;
$item ( “#m1EmailAddress” ). target = “_blank” ;

Not to perpetuate a repeated thread, but has there been any resolution on this subject?
My friend and I are creating a website and this functionality is not working on a Windows based PC.
Is there a solution or a different method for getting the MailTo link to work on a WIX created page?

Hello,
I’m sorry to hear about this ongoing issue. Please keep in mind that the Velo Forum is not a support site, so it is not monitored for bugs or system issues. Please report bugs to Wix Customer Care to ensure timely handling of your problem. They track and monitor all incoming issues and will escalate bugs to product teams. Thank you.