I have a custom sign up page with the "Join the Community" checkbox displayed and defaulted to checked. The checkbox response is not being saved upon submit. When I reported this to Wix support, they responded with:
After looking into the issue here, we have found that you are not taking any of the check box values to be stored anywhere upon sign up. As a result, people who have signed up are being asked again to join the community when trying to access the file in question.
Please try one of the following:
1. develop the ability to take the checkbox values upon sign up
2. contact the Wix Corvid forum if you are seeking assistance: https://www.wix.com/corvid/forum
Can someone explain what they are trying to say? I find this response strange since I have two custom fields that are saved without any explicit code. Where should this value be saved? I can't locate any reference to this field in the documentation. I don't see it in the member database and its not in the registration/contact info object. Can someone point me in the right direction to "develop the ability to take the checkbox values upon sign up"? I'm an experienced programmer so coding a solution is well within my abilities, I just don't see any documentation on this.
Thanks in advance for any help.