Does anyone have a fix for the one-tap zoom issue that seems to happen with any Wix website menu in the Samsung browser? It zooms into a few letters and looks like a glitche! Happens on all my wix built websites!! Doesn’t happen on other websites with smaller menus so it’s a glitche.
Update: this has been closed (not by me) but is not resolved as of 7th Feb 2020.
Wix can’t give you code for that as it is part of the settings in the Samsung browser itself.
You can just go into your own settings on Samsung Browser on your mobile and go to appearance and make sure that the toggle for control the zoom on webpages is turned off.
However, this will still not completely solve it and you will still get some parts popup in a magnified view etc and you will still be able to pinch zoom in and out on mobile browser pages regardless of whatever site you are on.
To find a fix then you are better suited going through Samsung themselves and asking their own support for more help on this issue.
As mentioned in previous post about it, you can also try using meta tags and have a read of these too if you have not already searched yourself.
https://issuetracker.google.com/issues/36922308
https://stackoverflow.com/questions/7773865/how-to-disable-web-page-zooming-scaling-on-android
https://stackoverflow.com/questions/11345896/full-webpage-and-disabled-zoom-viewport-meta-tag-for-all-mobile-browsers/12270403
Thank you for your help again, I can’t tell each and every person to change the settings though, they will just think it’s a bug and leave the site without purchasing. I’ll look more into the links you have supplied, much appreciated help.
@sailorcihan I’ve just tried loads of combinations of the code but none of these have worked. Is is not possible to redesign the menu using code so it doesn’t trigger the zoom? Thanks
I doubt you can as whatever you did in Wix Corvid, then the browser choice on devices will probably override it anyway and you will be back to where you are now.
I use Samsung devices too and I have that same issue on mobile phones and tablets where when you tap the screen it sometimes pops up magnified, unfortunately unless Samsung can get something fixed their end, then it will be an ongoing issue that Wix won’t be able to fix themselves as it is out of their hands.
The only real option you have is to design your menus differently on desktop, mobile and tablet, although this will probably not solve the issue and you will still get the popup on screen.
To do such things simply look here at using Wix Window and the Form Factor.
https://www.wix.com/corvid/reference/wix-window.html#formFactor
https://support.wix.com/en/article/corvid-writing-code-that-only-runs-on-mobile-devices
https://support.wix.com/en/article/corvid-tutorial-displaying-elements-in-mobile-only
This may or may not help:
https://www.wix.com/corvid/forum/community-discussion/start-wix-sites-as-native-apps-on-ios
Look towards the bottom as there is a section dealing with Android (in general). Another way to potentially deal with it may be to use this:
https://github.com/3rd-Eden/useragent#readme
It’s already available in the node modules for import, and you could try something as aggressive as preventDefault() on all page elements for Samsung devices only.
@givemeawhisky if it is an issue with Samsung, then surely Wix should be working with them to fix the issue, not just say ‘we don’t support the Samsung browser’ I’ve been browsing on there to try and figure out what works and what doesn’t but it seems to only be the Wix menu’s it doesn’t like. Much smaller menus built on other platforms do not magnify in this way. So it’s a definite gliche on the Wix side that they should be fixing.
@givemeawhisky Do you do freelance work? I’m not a coder, can you redesign the menu on the mobile site for me please? Maybe so it’s not a pop up from the burger icon? A static menu would be fine across the top. I’ve got a very angry client and need this issue fixed as soon as!
Thanks for that David, I had tried the same when Yisrael posted about it too here.
https://www.wix.com/corvid/forum/corvid-tips-and-updates/how-to-turn-your-site-into-a-mobile-web-app
However, when testing on Samsung devices using the app version, you are still able to pinch zoom and have the popup magnifications when you click on something like a button or a user input for example.
It is something that I take into consideration when making up the mobile sites so that I can avoid these instances as much as possible.
If it does it on the hamburger mobile menu, then it would probably do it on a plain menu too, as technically when you open the hamburger menu you are just using a normal menu in the container.
@givemeawhisky it doesn’t do it on the rest of the page though, only the pop up. It doesn’t happen on Drupal or Wordpress website menu’s, only the Wix menu’s
@givemeawhisky Hmm, I know they have a custom version of Android, maybe it has some clues in the SDK? To be clear, we are still talking about Chrome right, or do they also have a modified version of Chromium?
it is the same on both the Samsung browser and Google Chrome, both have the same reply back with the zoom. Although this is how mobile browsers are designed so people can zoom in and out of them
I have also tried other mainstream websites too like eBay etc and on both bowsers it still allows the user to zoom in and out, which is part of the design, whereas if you use the eBay app it does not.
I’ll have a look around the dev kit over the weekend when I have some free time, however I am still thinking that it would have to be something that is changed on devices and not something that Wix would be able to add code just for specific devices.
@givemeawhisky I would say that Wix can probably do something about this, but it would also probably be hacky, a pain in the ass, and may have unintended side effects.
Still, they should if it’s happening on new devices. It’s one thing to say ‘we don’t support 8 year old devices/browsers’, it’s another to not support current ones. Samsung is literally the biggest retailer of Android phones in the world, and Chrome the most used browser (though I wish it wasn’t).
My sites work fine on Chrome, I don’t have the annoying magnification box pop up like I do on Samsung Browser. Trouble is all of my customers friends of a certain age, thought it was broken straight away and didn’t go any further than the menu. So worryingly there is a percentage of orders we are losing because of this. It doesn’t seem to happen on other platform built websites like Drupal or Wordpress.
I have the same problem as Gemma. Chrome is working fine, Samsung browser (Samsung Internet) zooms every object in the header or the menue box. I am preety sure, all the tips on this blog wont solve the problem.
Every link, e.g. push button, on other pages are working without zoom. When I move such a push button to the title or the menue box, it gets zoomed too. Even if I use maximum font size, it zoomes. In my understanding this is not a Samsung problem, its Wix made. It looks ugly and is unser-unfriendly too.
Its understood that Wix does not officially support Samsung Browser and this does not to have to be changed. But if the Wix guys could just solve that little problem, that would be great!!