I'm just launching my site and ran a test as a customer purchasing on of our digital assets via a Paypal integration. The UX was pretty good and the money left my "customer" account almost immediately.
However, my personal email address has still not received any order confirmation or a download link for the assets. I wonder if it's because in Wix Finance the transaction is marked as pending? Obviously my customers won't wait 2-3 days for email confirmation, so I suppose I need to understand what has happened here. Have I glitched in my setup (I have setup the notifications) or do I need to tick a box somewhere that authorises the digital asset to be delivered before the payment has cleared?
Would really appreciate some advice, I've also noticed there are no orders in My Orders in the account I made the test purchase with.