I wanted to tweak my databases/collections and have been working at home. But now am back at work but cannot display information on my databases in the editor.
The editor lists the databases and the data is there (I can see it on the website) but I cannot get to it in the editor.
We do have a firewall at work but it is strange that it only affects the display of DB details? I have tried on both Chrome and IE. See attached. Thanks!
Hi,
Have you tried clearing your browser cache? Are you able to recreate it using incognito ?
Should the issue persists, please send us a video of the issue using screencast . Simply recreate the issue while recording the steps and add the screencast.com URL to your response.
Hey,
In order to check it, we would need you to check if you are able to recreate it using a different computer and a different browser. Please recreate the issue and send us a video of it so that we can have a look and see how we can resolve the issue.
Seems like a common issue. I am having this issue right this moment. We have created several databases and are unable to see anything when clicking on this. At first I thought it was maybe browser related, so I cleared cookies and history etc. ran it in Chrome again and when this did not work, I switched over to Firefox. For a good 10 minutes it was working but then it happened again. I really need a work around as this is naturally a headache and counterproductive. Is there anyone with a solution?