Is there any way I can keep a communications history using custom forms and databases PER EACH UNIQUE EMAIL address? So for example, my user ends up arriving on landing page today, sends me a message along with their name and email addy. Then, tomorrow, they come again and have not heard back and want to send a 2nd follow up message through the form.
How can I go about making the form and database NOT overwrite the 1st message and instead record each message into a separate column?
This is going to involve a scenario that the user may use the same contact form as before or a different one on a different page that is essentially connected to the same database.
I am not sure if I can make this clear enough, but I hope you can see the hypothetical problem here.
I was about to go ahead and replace all my contact forms with a custom made one since I was told regular contact forms do not currently record to a database. But then the more I think about it the more I run into certain scenarios and challenges that just make this seem like a lot of work for somewhat less than highly desirable results in the end that I am seeking to achieve. I am trying to make my client's life easier and with FEWER emails and duplicate dbs, environments, back-ends, etc that he has to constantly interact with... if I can get a dashboard or database to do what I want it to do. Currently, from what I have read and know which may be incomplete, it seems this is impossible under one roof of Wix :(
I have already submitted an extensive feedback form about these matters as well just moments ago, but wanted to specifically ask this question here and find out all I can about this stuff with current possibilities here as well.